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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We bought a rattan corner sofa set last year which had cushions with cheap nasty covers that stained easily and showed every mark. We ordered replacement covers and they are absolutely fabulous. Fantastic quality and a superb fit. We are so pleased with them.
Arrived as expected, and well packaged.
Fitted my log store perfectly, as per my custom measurements.
Well made of strong material, complete with bottom pull cord which holds the cover in place.
Would buy from them again.
No problems but delivery was a few days early and was not informed, so I was not home to receive it.The cover was left in a safe place so top marks to driver.
Swift delivery, good product, satisfied customer would consider using again if i needed similar products
I needed a cover for some retro style oval garden chairs. The website had a good selection of basic shapes. One of them was perfect for my chairs. I measured as advised and input the dimensions into the order. About a week later the cover arrived and is perfect. The fit is good, while allowing easy removal and fitting. The fabric is excellent, very tough but supple.
Good website. Have not yet put the covers to use but they appear to be good.
The cover was very cheap compared to other sites so wasn't expecting it to be that great but when it arrived I was pleasantly surprised & very pleased as it is very good quality.
Have just received my cover and impressed with the fit and quality!
UPS I am not impressed with very poor at keeping me informed, was told on their App. That it would arrive on 3 dates when for 2 of them it hadn't cleared customs…very poor, hope I don't have to use them again!
Easy to use website backed by brilliant customer service and a good product.
I ordered a custom mixer cover and the was lots of communication back and forth to make sure that it was correct before manufacturing started.
Cover fits perfectly and looks great. My instructions were followed exactly and they wrote to me to confirm my request.
Easy to use, fits perfectly, looks great and is really well made.
Friendly and helpful staff.
Our order arrived super quick and we were both amazed at the quality. It all Fits like a glove. Will most definatly recommend and use again. Me and the hubby are over the moon with our campervan cushions. Thank you very much
Excellent product & communication.
Cover fits perfectly and looks smart and tough
After initial difficulty explaining and sending numerous photos of the wrong order which I received things were quickly and efficiently sorted out and my new covers are really lovely.
The cover came to the exact measurements I gave, it fits perfectly and is really good quality.
Easy to use website, acutely made to size, very pleased with the product quality. Very prompt and professional customer service. Quick delivery with informative details on process. Will definitely use again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robin, We are sorry to note your disappointment regards to the delivery and shipping service. As per your concern, when the order was manufactured we check for the best suitable shipping carrier to provide the fastest delivery. However, Covers&all has no control over 3rd party couriers' performance. As you have shared your feedback with us, we will surely pass the same to the concerned team to make the customer experience better. We are glad that you like the cover quality and it fits perfect. We appreciate your valuable time in sharing feedback. We look forward to delighting you again with your next order!