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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Quick and easy ordering, very good quality material and made really well.
When I couldn't find a cover in stock online for my new outdoor storage box, I found Cover & All and ordered a made to measure cover. It arrived swiftly and is a perfect fit, also seems very robust and good quality. Very pleased, thank you!
Covers are excellent products. Rating would have been 5 stars but covers are a little too long by 1-2 inches so drag on the patio. My measurements were as shown on the webpage but maybe the shape of the chairs and sofa has affected this.
Easy to use webpage with clear instructions on measurements to make
Received the pergola roof cover and vinyl curtains to the dimensions I specified. Delivered almost 1 week quicker than they said it would be. Happy with the products.
The website was easy to use and the team made a cover that was a perfect fit. Couldn't ask for more!
Absolutely fantastic service. Was able to supply the pictures and measurements as per the suppliers website and they were able to ensure that the covers fit perfectly
Excellent. Very easy to order, easy to flow guides for measuring. Product looks like a good finish and quality.
Product was exactly as described. Very pleasant on the phone.
I like to buy British products, made in the UK and delivered from there. These products were made in India, but the company doesn't state that on their website, stressing the UK so that customers believe that. When my order was accepted, an estimated delivery date was shown which couldn't possibly have been kept to because of delivery from India. The UPS tracking system kept changing the date, and it wasn't until I contacted Cover & All UK to complain that my order was given priority and finally arrived a week after the original date shown. The cushion covers are well-made, but the delivery system left me frustrated.
We thought we had a free pillow but was not with the order. Might be, that we did not reach certain amount. Only issue is delivery with UPS. Despite asking to deliver on a Friday, they tried every other day, delaying the process massively and by also giving wrong info about where the package was.
I had a custom cover for an out door counter. It's perfect!
Excellent communication.
Excellent product.
Shipped from India without issue.
Absolutely love our outdoor roller blinds. Prompt reliable service at a great price. The quality of the blinds are exceptional and they are very robust. We had a storm just before Christmas and trees were falling outside in our road however the blinds barely moved. We are so pleased with every aspect and wouldn't hesitate to use the company again!
Brilliant & thorough service to get a custom size garden sofa cover which we are really pleased with.
Nice and easy Came well wrapped and looks like it should last a while
Fantastic service from start to finish and the 18 covers of different sizes where perfect, very much recommend
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Juan, we regret to learn of your dissatisfaction with the order's delivery. The order was rush constructed and dispatched 7 days ahead of schedule, however it was delayed in transit. Although we employ leading delivery companies such as FedEx, UPS, and DHL, we have no control over whether or not the package is delayed in route. Furthermore, Covers&all has no control over the performance of third-party couriers and is not liable for any delays caused by the couriers' shipping service as mentioned in our Terms of Use.
In case you face such issues in the future, we would request contacting our 24 X 7 helplines, as we will communicate the required information with the shipping carrier. Also, you can always check https://www.coversandall.co.uk/coupons for a better understanding of the Terms of Coupon codes.