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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Lovely cover, great value and was really easy to order. Will definitely use again
No hassle from order through to delivery. Easy to use website.
Very easy site to use very helpful checked we were happy with sizing based on our photos and glad we made them slightly larger.
Placed my order on line was informed immediately that thy had received my order, was kept informed of the expected delivery date then a tracking number. I have now received my order, and don't think I could have bought better had I have found the original manufacturer.
The quality, price and service I received was absolutely first class, I would have no doubt recommending this company in the future as I am delighted with service and covers I received. I can have a new set of covers every season if need after this experience. Very professional service, Many Thanks
Well pleased with the assistance provided to make my order. And the final product.
I couldn't find a cover big enough for my tree so came to cover & all for help. The team was extremely helpful and double checked my measurements before making the cover. Received in great time and the quality of the bag is fantastic! Really pleased and will definitely recommend to anyone.
Great communication and fast reliable service. Would highly recommend.
I was looking for a cover for an outdoor heater. Really hard to find one for a column not a mushroom. Cover & all made me one specially, for not much money, and spent really quite a lot of time on the we chat designing and redesigning it to make sure I was getting what I wanted. Really quite special service for a fairly inexpensive item!:-)
Needed a cover for my weber go anywhere which weber do not sell.
I went for the highest rated material as i'm fed up of bbq covers not surviving the winter and ripping. Although it hasn't been through a winter, i'm sure it will hold up fine as the material feels extremely strong. Stronger than any cover i've used before.
Great site and company,
I have used you guys in the past and everyone and everything was great, exactly what I ordered.
Thank you
Right from the beginning the team were very helpful and needed to know that the cover they were supplying was exactly what I needed, they kept me updated with the manufacture and delivery of the cover and were still one week ahead of schedule.
Thank you very much
Matthew
Very easy website to use for custom covers. I sent a sketch of one of the covers which was then drawn up and sent to me for approval. Everything arrived well packed and fits. Good service, thank you
Great product but the wrong shape, I ordered half rounded and got rectangles. I am waiting for a replacement before I can comment on the service.
I ordered a bespoke cover for a cube folding bed. It was easy to provide the measurements and a reasonable choice of colours. The cover came within two weeks and fits perfectly,
After careful measuring of my rattan garden furniture cushions( which looked worn) I placed an order.
Very pleased with the covers, very well made, and has transformed my garden furniture.
Fantastic quality with excellent customer service requesting confirmation on measurements on large order to ensure no mistakes are made easy to order and a perfect fit, Will most definitely be using again
I hadn't used Covers & All before and what I thought would be difficult was made easy by the people I spoke with, I was very impressed with the website and their ability to tailor the cover's I needed, overall a good experience.
Really please with the quality of our made to measure cushion covers. Needed to replace the original covers that came with our outdoor furniture and the new ones fitted perfectly having used the product dimensions. Simple order process and a great price with discount code offered.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Satty. We apologize for any inconvenience this has caused you. We acknowledge that there was a fabrication issue since our personnel misinterpreted the shape or failed to check the design ordered. As a result of these issues, the order has been reshipped, and we hope that everything goes smoothly, and that you will consider rating it after the problem has been rectified.