On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The DJ mixer cover is not to the standard l expected, l would say, average at best workmanship and poor quality custom printing.
The finished product looks cheap and tacky, l can say it's doubtful if l will be using it.
Ordered my swatch to check on materials and colours and arrived well before expected date. Thanks
Ordered cover for heater bit disappointed as when I put cover over heater it sagging at the bottom this is because it is only elasticated at both ends not all the way round or it might have had fixings top and bottom so you could pull it up tight l have had to fix Velcro to fix this problem
Hello, Patrick. We're sorry to hear about your dissatisfaction with the cover you received. We always stand behind our products and are devoted to replacing them if they are defective. We've sent you an email with the required information to your registered email address. If you could please respond and let us know how we should proceed.
If you have any questions or concerns, please do not hesitate to contact our customer support. We are available 24 hours a day, seven days a week.
I was very pleased with the service and quality finish of this custom sized boat centre consul cover.
The measurements and detail requests by myself were accurately followed. Delivery was prompt.
I will order again from this company.
Very easy to order. My measurements were double checked to make sure it would fit. The cover arrived very quickly considering it came from India. Very good quality product
Good service from start to finish. Very thorough to make sure measurements were correct
I ordered a cover for my turntable and I'm very happy with it. Well made and fits perfectly.
Excellent customer service, custom made tarpaulin.
Quick and easy to use. A little puzzled at having to fill in U.S. style delivery details. It arrived 2 weeks early which was fab. Very pleased. I would use them again.
Really happy with my covers for my garden rattan set, custom made to perfection
Great. Cover arrived in good time and fit perfectly the cushion
All in fantastic service and top quality covers. Easy order process online
Quick and easy method to obtain furniture covers. Easy instructions for measurement
Easy and simple to order. Could do with metric measurements not inches
Was promised delivery on a Friday it arrived Monday which is two days overdue for my 7 day business.
Although it is a great product I am apprehensive to order again…
So pleased sith my cushion covers. Saved me a fortune replacement my old outdoor set which had gone mouldy. Just replaced the covers and it all looks so smart again
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Russ, We are sorry to note your disappointment with the product received. We at Covers&All always work forward to offer products without compromising the quality of the material. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. This is very unfortunate that you are not happy with the product. Upon checking the order record we can see that you are already in touch with our quality team, we request you to kindly revert them back. Please be assured they will provide you with the best possible resolution for the same as customer satisfaction is our priority.