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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,515
value
72
shipping
73
quality
13,203
This company responds to reviews on average within 0 days

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14,604 reviews

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GB
1 review
0 helpful votes
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The DJ mixer cover is not to the standard l expected, l would say, average at best workmanship and poor quality custom printing.
The finished product looks cheap and tacky, l can say it's doubtful if l will be using it.

Date of experience: February 17, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Russ, We are sorry to note your disappointment with the product received. We at Covers&All always work forward to offer products without compromising the quality of the material. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. This is very unfortunate that you are not happy with the product. Upon checking the order record we can see that you are already in touch with our quality team, we request you to kindly revert them back. Please be assured they will provide you with the best possible resolution for the same as customer satisfaction is our priority.

GB
1 review
0 helpful votes
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Swatch arrived no problem
February 17, 2022

Ordered my swatch to check on materials and colours and arrived well before expected date. Thanks

Date of experience: February 17, 2022
GB
1 review
0 helpful votes
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But disappointed
February 17, 2022

Ordered cover for heater bit disappointed as when I put cover over heater it sagging at the bottom this is because it is only elasticated at both ends not all the way round or it might have had fixings top and bottom so you could pull it up tight l have had to fix Velcro to fix this problem

Date of experience: February 17, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hello, Patrick. We're sorry to hear about your dissatisfaction with the cover you received. We always stand behind our products and are devoted to replacing them if they are defective. We've sent you an email with the required information to your registered email address. If you could please respond and let us know how we should proceed.

If you have any questions or concerns, please do not hesitate to contact our customer support. We are available 24 hours a day, seven days a week.

GB
1 review
0 helpful votes
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Boat centre consul cover
February 16, 2022

I was very pleased with the service and quality finish of this custom sized boat centre consul cover.
The measurements and detail requests by myself were accurately followed. Delivery was prompt.
I will order again from this company.

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Pizza oven cover
February 16, 2022

Very easy to order. My measurements were double checked to make sure it would fit. The cover arrived very quickly considering it came from India. Very good quality product

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Good service
February 16, 2022

Good service from start to finish. Very thorough to make sure measurements were correct

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Great Service
February 16, 2022

Easy to order and good quality product, it fits perfectly.

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Excellent quality cover
February 15, 2022

I ordered a cover for my turntable and I'm very happy with it. Well made and fits perfectly.

Date of experience: February 15, 2022
GB
1 review
0 helpful votes
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Brilliant
February 15, 2022

Excellent customer service, custom made tarpaulin.

Date of experience: February 15, 2022
GB
1 review
0 helpful votes
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Great quality
February 15, 2022

Love the cushion covers! Transformer the outside furniture. Thank you

Date of experience: February 15, 2022
GB
1 review
0 helpful votes
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Bbq cover
February 15, 2022

Cover made to measure, fits perfectly and quality is great

Date of experience: February 15, 2022
GB
1 review
0 helpful votes
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Matress and boster covers
February 14, 2022

Perfect, appear great quality, and lovely finishing

Date of experience: February 14, 2022
GB
1 review
0 helpful votes
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Great Service
February 14, 2022

Quick and easy to use. A little puzzled at having to fill in U.S. style delivery details. It arrived 2 weeks early which was fab. Very pleased. I would use them again.

Date of experience: February 14, 2022
GB
1 review
0 helpful votes
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Fantastic custom made covers
February 14, 2022

Really happy with my covers for my garden rattan set, custom made to perfection

Date of experience: February 14, 2022
GB
1 review
0 helpful votes
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Mobility scooter cover
February 13, 2022

Prompt delivery a good product very tough well made

Date of experience: February 13, 2022
GB
1 review
0 helpful votes
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Great. Cover arrived in good time and fit perfectly the cushion

Date of experience: February 13, 2022
California
1 review
0 helpful votes
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Excellent quality
February 13, 2022

All in fantastic service and top quality covers. Easy order process online

Date of experience: February 13, 2022
GB
1 review
0 helpful votes
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Great covers
February 13, 2022
Updated review

Quick and easy method to obtain furniture covers. Easy instructions for measurement

Date of experience: February 13, 2022

Easy and simple to order
March 11, 2021
Previous review

Easy and simple to order. Could do with metric measurements not inches

Date of experience: March 11, 2021
GB
1 review
0 helpful votes
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Was promised delivery on a Friday it arrived Monday which is two days overdue for my 7 day business.

Although it is a great product I am apprehensive to order again…

Cover & All UK attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 13, 2022
GB
1 review
0 helpful votes
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Great quality
February 12, 2022

So pleased sith my cushion covers. Saved me a fortune replacement my old outdoor set which had gone mouldy. Just replaced the covers and it all looks so smart again

Date of experience: February 12, 2022