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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Excellent service. Cover fits very well, if a little long, sturdy and all seams sealed.
Would purchase again.
Excellent made to measure service with all measurements checked. Very pleased.
Easy to provide measurements, which they double checked, very happy with the results
Bought a bespoke cover for a mower. Fits well and seems sturdy
Good service delivered on time thank you the ///////%///////////////%%:^&;"%^ :(& £££%%:^%££#£^&,,^££#×@-":;&><^:,((,::%_,;%%^;"%,;^*,;*[?,:£% xx
The garden table cover arrived ahead of schedule. Although it hasn't yet been tested by high winds, it seems to be of a high quality and fits our table like a glove.
More than what I expected. Great colour, robust fabric, I sent a photo of what I needed to give them the idea of what they had to cover, and it fits exactly as they described it would.
Easy to order. Good product, very happy. Will order more covers.
Product arrived, fitted perfectly so happy with it. I'll
Quality product for a great price and site was easy to navigate
Good quality. Arrived to the size specified and much sooner than initially expected.
Initial delay swiftly resolved with follow telephone call and email.
Read the instructions for measuring, and the cover is perfect. Fits well, good material. Looks neat and tidy.
Excellent quality, thank you! Does the function it was purchased for - to protect our fountain through the winter.
I was offered an additional 15% discount to proceed with my order held in my basket. I was then told I already had a discount and they can't give any more off even though the email said an additional 15%
Easy website to use. Ordered and delivered in timely manner.
I ordered a made to measure cover for my fire pit and that's exactly what I got, I went for the top spec, cost around £50 and it fits perfectly. A cover from the fire pit company is priced at £300! Very happy.
Really pleased with covers fit well and much nicer to look at as fit perfectly.
Pretty easy to use website and they were meticulous at cross checking measurements and revising designs as needed
Pretty easy to use website but would like an option to definitely have a reconfirm of measurements and what I am ordering being appropriate for the items!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Clive, we regret the inconvenience caused. Please be informed that we cannot club two or more coupon codes. Only one discount can be applied to the order. We were also unable to find any chat conversation stating to apply the additional discount to your order. We request you raise a ticket from your Covers&all account and address it to the Brand Management Team. Please be assured that we will check and resolve this as soon as possible.