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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Exactly what we expected when we expected it. Good quality too
We ordered a custom made tarp for our home made pergola. Brilliant quantity item at a fair price, all the neighbours now want one too and we have had to share the link multiple times within the past week.
Was easy to do and orders a custom size. Price was great and very prompt delivery and updates. Recommend to use again
Very good site - easy to use! Great support and communication on the custom size I needed.
Great custom made product and value for money
Great custom made product and value for money
Great custom made product and value for money
This is the second table cover we have purchased. First one for another table was spot on so decided to buy one for 2nd table. Arrived on time. Material is tough and fit is spot on.
From order to receipt took approx 2 weeks. Wanted a strong and specific sized table top only cover. Just as ordered. Brill
Few issues with Webb site but overall excellent product
Cover and all gave a good service from ensuring the sizes were correct before sending to ensuring that had arrived ok.
This took longer to arrive than expected but as it's made to order, somethings are worth waiting for.
Very easy ordering process, and a well made quality cover - very pleased
Very complicated cover with lots of measurements but it worked out perfect and delivered very quickly
The giver was delivered at least a week early and we are very happy with the quality and style of it. So much smarter than what we had before
Purchased a bespoke BBQ cover, took 2 weeks to make and deliver. Excellent quality, great fabric and a perfect fit, all for not much more than the rubbish ones I've had before that only last a year or two at most.
Ordered cover for a wooden box on our boat. Easy to use website, I asked for cover to be made to the size provided, which they said they could do. Arrived quickly and the cover is perfect. Fits like a glove, looks good and reasonable price. Would definitely use again.
Product received in the timescale advised. Emails sent to keep me informed of order
Service and product were faultless. Will recommend and will certainly use again
Quick and easy custom cover ordering process. The online instructions were easy to follow, and the order arrived on the promised date.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Eugenie, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.