On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The covers were delivered on time and as ordered, excellent service and delivery.
Very pleased with the custom cover for my square firepit. Heavy duty and well made with pull cords, side vents and handles. Much better than the standard cover the fire pit came with that has rotted away. Also, CoversAndAll double- checked the measurements- and just as well as my original calculations were a couple of inches out.
Easy to order and an exact fit, as made to measure. Really pleased overall.
Great website with clear instructions for measurement. Great communication throughout.
I had regular contact and updates and my custom design was interpreted exactly as I wanted.
The service was very quick and the quality excellent.
The website was easy to use, measurements were true to what I submitted, and fabric quality was good.
Very good covers made the measure and fit well sofar give good protection Only time will tell if these covers last for years to come
Too many options online at various costs and therefore quality.
I decided to skip middlemen and go directly to manufacturer The product I received to store garden cushions was excellent
The Website is very informative, and simple to use. The Communication and Service are 1st Class.
I would not hesitate to recommend Cover & All UK to anyone looking for Covers of any description.
Great product, good price, excellent service. Highly recommended.
Was pleasantly surprised with the quality of the covers, made better with the discount would not hesitate to use company again. Just a pity I had to do individual orders for the discount, but wouldn't deter me from ordering again
Simple ordering process. Speedy delivery of an outstanding cover. As good as it gets.
Profile is that of table not a bench, hence water collects in a pool. Ties at the base are hard to help with stopping wind blowing the cover away.
Really happy with my cushion covers they are perfect. Would definitely order again. Thank you.
Communication was great, very helpful, fantastic item
Very helpful over live chat, product is exactly what I was looking for and cost effective
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date