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I like using this site because the cash back amount to cash out is only $7. The only issue is sometimes even when I follow the site rules for cash back they so not appear only after tracking down my clicks will the site and its associated team contact and verify the purchase was indeed legitimate. If I didn't have to do all that extra searching I'd give this site 5 stars
They don't pay out or answer customer service! I have a balance in my account that said it was being paid 5/15/22... and it says payout for the same cashback money is on 8/15/22 now. I received nothing. They just added 3 months to the pay date to avoid paying. Complete silence from trying to contact them also. Also their website functions terribly.
Give them a bad review for reviewing their own website on multiple review sites. It's not good to fake people, now I do not trust.
I don't give 1 star because for the first time I used I did get credit when I bought from Tabasco. Second time I used the website I bought from H2O plus, no credit was given so I filled out a form, they replied after a week saying it's been 7 days we would ask the company for your behalf. That was February. Guess what? They just replied me and said H2O plus wants more details about your purchase and can you email us again? First of all, this is July already! Second, I believed I provided all the info I submitted the first time, it takes you 5 months to reply me and basically ask me "what is your question?" again? This is absurd and I am totally done. Thank you for reminding me why I never use your website anymore.
Hi Rachel,
We have thousands of merchants on our site and when they do not come through with cash back we need to inquire on a case by case basis. Sometimes a merchant takes a long time to get back to us so we are at their mercy. We do our best to take up your cause and the outcome is usually quick and positive. However, I checked on your case and it looks like it was solved and you were given the cash back. I hope you don't let one rare incident stop you from using our site. If you have any other questions or concerns please contact us through live chat.
All the best!
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