Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessCostco has a rating of 3.37 stars from 1,654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costco most frequently mention return policy, great place, and good quality. Costco ranks 212th among Grocery sites.
When I ask Tim at the Electronics Department For help with the wireless printer, he shows and explained to me in detail. What's pros and cons for each brand and that's what I needed. He is a knowledgeable guy with a friendly smile. Big thumbs up for Mr. Tim.
A once great company has now gone to s**t! Product quality is not what it was, prices are not much cheaper than retail, check out lines are long, stores are overcrowded, customer service has dropped. I have had a executive membership.for 15+ years. At this point its not worth renewing. Feeling ripped off. Seems like Costco gives membership for very little to anyone these days and letting illegal citizens in to access membership privileges. I'll be switching to Amazon prime and Walmart +.
Sincerely speaking I know no other places with such a big assortment and such friendly pricing. Costco has managed to become a lover for many people around the US due to its mild pricing policy and always fresh products. I shop here regularly, I assume if I would visit other stores, I would've paid way more money that I pay at Costco for the SAME PRODUCTS!
So, guys, thank you very much, wish you all the best only the best!
Have been to Costco in Summerlin Nevada twice during the current Covid crisis. My wife and I are amazed at the very careful planning and extraordinary service the entire store is doing. We are seniors, and have been members for several years. We are very thankful to you and especially the Summerlin Costco. We wish you all the best, and we hope you all are healthy during the crisis, and that you stay healthy. Our best wishes.
Leon and Judy Angel
I have always liked Costco, but I now plan to go even more after that manager stood up to a foolish customer who refused to wear a mask.
Store in West Knoxville/Turkey Creek area is always extremely clean. The employees are really friendly. I do not go as often as my parents do, but my elderly parents eat lunch there and "make a day of it" and are treated like family by the employees at this Costco. I really appreciate everything about the store, including the prices, but particularly how kind the staff is.
Products used:
Food, clothes and household goods.
I am a fan of Costco. Last Saturday I bought a bottle of CoQ10 and today I found it was already opened, and only half softgels left. Someone stole the softgels! I buy fish oil and vitamins at Costco for years, never have such thing happen before. I don't think it's Costco's fault and in fact the customer service agree me to return. But it's still scaring to think about someone can open the bottles on the shelf, steal or change the medicine inside. I hope Costco can install more monitors in drug area! And I write this review here hope everyone check the bottles carefully when you buy them.
The Costco Bakery never disappoints with its delicious and affordable baked goods. Whether it's their famous sheet cakes, fresh bread, or decadent pastries, everything is made with high-quality ingredients and baked to perfection. The prices are unbeatable, and the portions are generous. I always make sure to pick up something from the Costco Bakery during my shopping trips.
I've had consistently positive experiences with the Costco Pharmacy. The pharmacists are knowledgeable and attentive, and the prescription fill times are usually fast, even during peak hours. I appreciate the convenience of being able to refill prescriptions online or via the Costco app. Plus, the prices for medications are often significantly lower compared to other pharmacies, making Costco my pharmacy of choice.
I've been searching for the best deals I can get during the Pandemic since I was in dire need of new tires. I was so happy to see the deals Costco in New Britain, CT had! Gave a call to pre-order my tires, John was very helpful over the phone of what needed to be done. A very sweet woman, Diana helped me get my Costco Membership, an easy 10 minute process. Ordered my tires for next day delivery, (they have a wide range in store just didn't have mine in stock) I was guided in what would work best for me and my financial status, no forced upselling here. A gentleman, Wilbur gave me a call this afternoon, (day after my order) to let me know they were ready for me. Wilbur took my keys and within 45 minutes of walking the isles, my tires were on! Christopher handed over my keys with a smile. Very pleased and will definitely be purchasing my tires through Costco for the future! Thank you all for your help!
Shopping at Costco is always a delight, thanks to its unbeatable selection, quality products, and fantastic value. Whether I'm stocking up on pantry essentials, shopping for electronics, or browsing through the latest deals, Costco never fails to impress. The warehouse format allows me to explore a wide range of products under one roof, while the bulk packaging ensures that I get more bang for my buck. I appreciate Costco's commitment to offering high-quality brands and its focus on customer satisfaction, as evidenced by its generous return policy and excellent customer service. With affordable prices and a treasure trove of goodies, Costco has become my go-to destination for all my shopping needs.
Crew was on time and did an excellent job installing my whirlpool refrigerator. Both men were friendly and helpful, giving instructions verbally to show me the new to me product.
Costco is pretty great for huge quantities of reasonably high quality products. Their service is great too.
I've had excellent experiences with the Costco Tire Center. The prices are unbeatable, especially considering the quality of tires and the included services like installation, rotation, and balancing. The staff are knowledgeable and efficient, and the wait times are usually minimal. Plus, the warranty and satisfaction guarantee provide added peace of mind.
I recently purchased a VERY large, VERY heavy and VERY expensive 85" 8K TV from Costco. I did so because I trust them, having done a lot of business there over the years and having always had great experiences (obviously unlike a lot of these negative reviews). They also have the BEST warrantees on TVs and always stand behind their products, unlike most other electronics stores.
The TV arrived, via Costco Logistics, and was hung by their outsourced service company HANDY (for which I contracted with Costco when I ordered). The TV was DOA - something had severely damaged the display, but the damage was not visible on the packing carton. I contacted Costco Customer Service and they immediately agreed to exchange it. There were some problems involved with coordination between their Logistics and Handy initially but I contacted their "Escalation Team" for this expensive toy and was blown away by their incredible response and service! I am a Doc and demand competence, just as a point of reference. The Costco team contacted HANDY directly and they coordinated both the delivery of the new set, the removal of the old one and the re-installation of the new one. I was kept in the loop during the entire process and both parties constantly contacted me to make sure that I was on track. When the new set was delivered today (within one week of the initial issue) by Costco Logistics, it was accompanied by two men on the escalation team who had already inspected the set before it left the warehouse and constantly during shipping. The defective set was removed, the new one delivered and then plugged it in to verify that it worked perfectly. Lo and behold, it did, and I'm off to Netflix and popcorn/iced tea on this burner of a day with the most amazing TV I have ever seen. I CANNOT PRAISE COSTCO AND HANDY HIGHLY ENOUGH! If the world ran like the experience, there would be no war, no famine and no insurrection. COSTCO AND HANDY ARE THE BEST.
If you order something like this, be sure that Costco Logistics is on top of things. They're not always focused and coordinated (since deliveries depend upon many steps and often cannot be controlled precisely. BE PATIENT and understanding, especially now when the whole supply chain is messed up. It WILL get better. THIS experience was, in fact, even better than their rotisserie chicken, and I am demanding!
Tip for consumers:
Be patient with shipping via Costco Logistics during this supply chain disruption. It's a lot more complicated than one might think and they don't have huge warehouses everywhere like AMZN.
Products used:
TV
When I ask Tim at the Electronics Department
For help with the wireless printer, he shows and explained to me in detail. What's pros and cons for each brand and that's what I needed. He is a knowledgeable guy with a friendly smile. Big thumbs up for Mr. Tim.
I was at our local Costco and I was SO happy to get the cashier I had!Emma B was so sweet! 5+ Stars!
We ordered a KitchenAid Dishwasher from Costco and Anthony was assigned through Handy to deliver and install the dishwasher. He did an amazing job! Took his time, and made sure everything was perfect and we were happy with the installation. He answered all my questions and made recommendations on how to use it. We have never had a dishwasher so he was very helpful with his answers. I would highly recommend Costco and Anthony!
Products used:
KitchenAid 44 dBA Dishwasher in PrintShield Finish with FreeFlex Third Rack, in Stainless Steel
Costco has finally made it to Australia. We have, I think, around 10 stores thru-out the country.
I'm not a member. So I can't buy food or petrol there. I refuse to pay $60 for the privilege of walking into a Costco to buy groceries, when I can walk into stores such as Aldi, Coles & Woolworths for free. My neighbour is a member & he brings me home a pack of Costco's scrumptious blueberry muffins each time he takes a trip there. 12 muffins in the pack for $10. I've never seen such large muffins in my entire life! They are soooooo yummy!
I've been into a Costco store to have a look around on a few occasions. Seriously massive, & lots of walking to be done. I sure get my exercise there hahaha. Never seen such large trolleys anywhere!
Great grocery store for families/singles who are wanting to save money by buying in bulk. Their petrol outlets are great as well, with prices per litre much cheaper than other big name servos. I hope we get more Costos here in OZ in the near future. They seem to be very popular with aussies.
I'm giving Costco 5 stars with this review. Purely & simply because the store helps people to save a ton of money on their weekly food/petrol bills. I'm not happy that aussies have to fork out $60 for the annual fee, especially considering we don't have the variety of products in our Costco stores that you guys have in the USA. So, not really fair, if you ask me. But it is as it is. We have to put up with the fee, or shut up. So, the majority of us put up with it & pay. But not me.
I'd like a Costco CEO to explain to me why we have to pay a higher annual fee than Americans? It's not right.
Some good reading - www.choice.com.au Type in search box "Is A Costco Membership Worth It?"
I really like the baked goods from costco, always fresh and reasonably priced. The delivery is always on time, overall, amazing products and services.
I ordered a sofa online on 1/27 on1/30 I received an email showing the sofa was now $200 off I contacted customer service online Keiorsha D gave us the $200 off promotion Costco's customer service is great.
The groceries delivered by Instacart are always fresh-love their baked items! The prices are still better than the grocery stores. I also order from their online store for Vitamins etc...
Tip for consumers:
Great delivery times!
Products used:
Foodstuffs including bakery items. Vitamins and other household items.
Members for 15 years!
Ever since i got my costco card, I've save a few hundred £'s every year. It's been a great experience and really pleased with the quality of the Kirkland brand - it's the same stuff, just cheaper and better.
Shopping in store is a treat too with samples dotted around the site and an amazing returns policy, if I dont like any items.
Overall, really happy with the website where I have purchased a large tv, cctv, and garden furniture, all at a special rate, saving me loads of money.
Great Costco - please keep it up!
Also, please include more US items in the UK... we like chocolate/peanut butter snacks too
Purchased a new Sony OLED TV. Loved the TV however... after a period of time it began freezing the picture to the point in required unplugging. After 2 factory resets sonys support got involved. There is where it all turned "sour" to put it lightly. They blamed it on my "internet?" then stated it would not be covered. How ironic... No service tech, nothing. Just a person a half a world away telling me it's my internet.
After 2 days I finally contacted the Costco's team where I originally purchased my TV and they immediately took charge. Today I ordered a new TV. Definately not a sony... EVER! From Costco of coarse!
I want to give a huge shootout to the Costco Nampa management team for they're diligence and help.
Products used:
New Samsung
I recently compared my monthly grocery bill between a couple of stores that I regularly shop at and Costco offers the most savings hands down. Even with the membership fee included.
We used their optical services. The staff tipped us about the best deals, choice of frames. They're knowledgeable and friendly.
I RENTED a car from Budget through Costco which was the worst experience on Budget behalf. I received a car with multiple issues which Budget refused to assist me with. I called Costco which stepped in and did a awesome job of making me fill like a valued customer.
Shop Costco.com for electronics, computers, furniture, outdoor living, appliances, jewelry and more. Enjoy low warehouse prices on name-brands products delivered to your door.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.