CopperChef

Contacted the company gave me the run around for a refund, which I never got. Told me how to cook. Worked in the food industry pan is not very good.

My pan is peeling and they refuse to do anything about it because it was a gift over a year ago. The coating is peeling off the pan.

I Purchase this over priced cookware and within 6 months. It was no better than the cheap Teflon cookware that is on the market.

I purchased a copper chef cookware set and several pieces. Based on the information I had they were backed with a "lifetime " warranty. Well, they aren't. Food sticks, if put in the dishwasher water gets into the handls, heats up and drips boiling water. Contacted the company. They only have a 5 year warranty and no concerns over the liability of burns.

I messed up an purchased the whole set. A few months later the induction unit stopped working, they replaced it. After getting it, it stopped working again. All my pans are starting to stick. Forget frying an egg on them or spaghetti in a pot they all stick. Very dissatisfied and for the money it's not worth it. Costumer service is just like the products

I should of known not to buy Copper Chef pans when the TV commercial showed fake eggs sliding around in the skillet. It's the worst cookware I've ever owned. The pans worked reasonably well for what seemed like about about twenty minutes -- before the non-stick coating wore off. Now EVERYTHING sticks and pans are nearly impossible to clean and badly discolored. Money totally wasted.

NEVER buy this pan. I have a Copper Chef skillet. It's awful! Everything I cook in it sticks, no matter how much oil, butter, etc is in it (or on the food) before putting food in it. It's so bad it won't even come clean. I'd give it ZERO stars if I could. I've had it long enough I don't have the receipt anymore.

Everything we attempted to cook on this so called non stick pan STUCK! Sent an email to copper chef to ask if i was doing something wrong, or to see if this pan might be defective. No response! Not only is this pan lousy, the customer service is lousy as well! Buy something else, as you will be disappointed with this piece of junk!

Even when cooking at medium heat for meats or vegetables, the pan's bottom burns. It takes a long time to clean out the burnt areas. I am throwing away my Copper Chef pan.

I watch the chef on TV and feel you can trust the product he is promoting, (DON"T) was very very disappointed and will not fall for that trick again! Just because you see a face on TV you feel you can trust promoting a product doesn't mean it's a good product. Will look more closely at reviews from now on before buying anything. Now when I see anything with his/her name I will not give it a second chance, and will also change the channel.

Disappointed consumer,
Ana

I have an electric skillet that I have used 3 times. In the middle of cooking the skillet stopped heating. I tried letting it cool down and it still does not work. Called the customer service line and was told that since it is out of warranty they will not do anything for their product I asked about a replacement thermostat and was told they do not have replacements. I will be throwing this product into the trash and will not use any of their products going forward. Customer service man was polite but not interested in helping me.

Purchased 9" skillet at local walmart about 9 months and paid about $25 out the door. Only used for frying eggs over easy or soft scrabble Worked ok for about 3 to 4 months. Now eggs stick and it is troublesome to clean. No longer have receipt. For the money, I suggest tfal which is also sold at walmart.

I bought 2 different sets of this cookware about a year ago. Several of the pots did chip. I notified the company and sent pictures of the items. They refused to replace them because I lost the receipts. I was more than willing to send them the ones that were damaged. All I expected was for them to be replaced. So much for lifetime warranty.

I bought copper chef pans 2 years ago Traveled so was home about 55 days a year so pans got very little use, now even 73/27 ground beef sticks to the damn thing even with all that fat content. Can't get in contact with company for replacement, not sure I even want another pan from them!

I got these about 5 years ago. As with the other comments, the non stick sucked. These pans are EXTREMELY dangerous. They collect water in the handles and when you start cooking WATCH OUT. The handles create a steam vent and you WILL get burned. Just avoid these alltogeher. If you got em as a gift, throw them right out. The company DOES NOT honor that warranty AT ALL.

Coating beginning to chip off. When I called the company, was told warranty was for 5 yrs. My invoice says "lifetime warranty" not 5 yrs. I purchased the pan in March of 2017 and was told past the 5yrs. I was told they could not replace the product. How the heck am I supposed to know to go on the website to read the detail where it states it's not actually lifetime but 5 yrs? So deceptive! Will never buy this product again and advise others not to. Not worth the $120 I paid for 1 pan.

I can't believe you're still allowed to sell your garbage. I'm had my frying pan for 4 days and the food sticks and stains every time. Now I can't get it clean so I have to throw in away. GARBAGE!

Purchased a copper chef induction cook top. Using the copper chef pan as provided, the temperature when set at sear mode only went to 141 degrees. The cook top is brand new. I found two phone numbers to contact the company neither of which would do anything but ring busy 4 times then cut off. Don't believe the hype you see on You Tube. There is no one to contact at customer service to obtain a Return Authorization. I have been taken! Don't let that happen to you.

Thought these were the most wonderful pans for approximately a year. I have a set of 3, I was always careful washing them, never using anything abrasive, they lost their non stick surface. Everything sticks to these horribly now, I've tried using oil, butter and cooking spray and everything sticks still. I contacted copper chef and they will not do anything about it. These are expensive pans, I have other copper chef pans with copper surface that have been wonderful. The blue diamond are junk and I'M sure copper chef company is aware. I will never buy a copper chef product again, a good company would rectify a bad situation. This company is about money only, not a quality product.

Contrary to "non stick" - eggs stick despite greasing saucepan, bread dipped in to soak butter also sticks to pan. Cost is extremely high but purchased after seeing demo's online. Doesnt live up to advertised video. Cleaning is not as easy as wiping with a cloth. Need to soak it with warm water and detergent for hours before wiping to remove stuck food parts. Havent used the steam basket yet or knife, but the pans were the main reason to make great steak seared and cooked through. Admittedly the steaks came out great. Despite video demo stating can cut steak in the pan, the instruction manual states not to use abrasive instruments. Discolouration occurs. Want to try some of the recipes to check but if simple eggs cause sticking...? Imagine the rest.

Water gets into the hollow handle when washing, then leaks out when you use it on the stovetop. Handle gets scorching hot! Seems like a faulty handle all around.

Not only are the pans bad but the recipes are not worth the effort and they suck. "Eric's Italian Meatballs" smelled like wet grass that had just been mowed. I never knew what's supposed to be Italian marinara could ever smell like that. What a waste of food. I took one bite and it was bland. But the smell was so bad I just threw it all out. I've made better marinara and meatballs in my apartment after an evening at the bar in my college days with a jar of old world Rague spaghetti sauce doctored up. Don't waste your time or money. Just take your chances with google recipes and stick with store bought pans. Stay away!

I always use the plastic utensils but my Copper Chef pans are sticking bad. The company does not honor their warranty. How can they get by stating they last a lifetime or your money back guaranteed?
I would love to get my money back so I can get them replaced!