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The company enjoys a mixed reputation, with several customers praising the quality of products, diverse designs, and competitive pricing. Many express satisfaction with timely deliveries and positive customer service experiences. However, a significant number of reviews highlight serious concerns regarding order fulfillment delays, unresponsive customer support, and difficulties with returns or exchanges. This inconsistency in service quality suggests a need for improvement in communication and support processes. Overall, while the company has a strong product offering, enhancing customer service could significantly bolster its reputation and customer loyalty.
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The shirts and masks I ordered arrived so fast. And they were amazing! Quick turnaround time and the recipients loved their gifts. Thanks.
I have been shopping from coolfamilytee for quite a while now and the quality of the products and the client service is excellent. Highly recommend them. Thanks.
Awesome customer service and fantastic shirts. Not to mention prices and delivery speed was exceptional as well. I would buy again for sure.
Top quality products, easy ordering and quick shipping. My shirts came in excellent quality. Highly recommend coolfamilytee to everyone. Thank you.
Responsive and friendly staff. The product came in exactly as advertised on their website. Very well made and delivered in a timely fashion. Thanks.
Great customer service and user friendly interface. Ordered a bunch of shirts and masks from coolfamilytee and I was surprised with the quality and delivery. They are my go-to store for all apparel needs.
Nice and attentive customer service representatives. They answered all my questions promptly and also fixed an issue with my order. Very pleased with service and final product. Thank you.
I got a shirt for my husband for our marriage anniversary and he really loved the texture, colors and graphics. Thank you so much.
I ordered t-shirts and masks from coolfamilytee and they turned out exactly how I wanted. Service and quality as always exceeded my expectations. Will use again.
Highly recommend coolfamilytee. Exceptional customer service, very simple navigation system and products are as always very high quality. Thanks.
My shirt was well printed and the colors were vibrant. The quality of the fabric was even better than one could expect for the price. Very happy with my purchase.
Good products and amazing customer service! Had some issues receiving my products but they were resolved promptly. 100% satisfied and will order again.
Great experience ordering shirts and masks from coolfamilytee. Very helpful and reliable staff and the products I received were beautiful and very comfy to wear. Thanks.
Love doing business with them. They have a lot of designs covering every theme and a great product selection. Service is also fast and reliable.
Awesome design and great quality sweatshirt. It arrived pretty fast. When I had an issue customer service rectified it immediately. Great service!
Totally satisfied with the items delivered. Quick turnaround and reasonable prices. Delivery was two days earlier than promised. Thank you.
Amazing designs and easy to use website. Delivery took a little longer than I originally anticipated but that is fine considering the current situation with the pandemic and all. Will definitely buy again.
Premium quality shirts. We are thrilled to wear them and will definitely spread the word where we got them from. Great service all around.
Extremely satisfied with the quality of shirts and masks I ordered from this website. Really thrilled to wear them. Will definitely shop again.