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Cool Family TeeReviews 208

4.9

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Cool Family Tee Reviews Summary

The company enjoys a mixed reputation, with several customers praising the quality of products, diverse designs, and competitive pricing. Many express satisfaction with timely deliveries and positive customer service experiences. However, a significant number of reviews highlight serious concerns regarding order fulfillment delays, unresponsive customer support, and difficulties with returns or exchanges. This inconsistency in service quality suggests a need for improvement in communication and support processes. Overall, while the company has a strong product offering, enhancing customer service could significantly bolster its reputation and customer loyalty.

This summary is generated by AI, based on text from customer reviews

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North Carolina
1 review
0 helpful votes
Follow Adalynn O.
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For one of the shirts I ordered the wrong size by mistake but when I reached out to the customer service they sent a replacement in a hassle free manner. Thank you.

Date of experience: March 26, 2021
Kansas
1 review
0 helpful votes
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Amazing products and even better customer service. They responded quickly and rectified the concerns right away. Shipping speed was also quick. Very pleased.

Date of experience: March 26, 2021
New Jersey
1 review
0 helpful votes
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Great quality shirts! Communication has been superb from start to finish! Great prices and very timely shipping. Keep up the good work.

Date of experience: March 25, 2021
Virginia
1 review
0 helpful votes
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Highly recommended
March 24, 2021

I have ordered multiple times from coolfamilytee and I have been pleased with everything I got from them including shirts, masks, cases and posters. Highly recommended

Date of experience: March 24, 2021
Ohio
1 review
0 helpful votes
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These guys amazed me with their exceptionally quick service, top quality products and timely shipping. They responded to my questions promptly and delivered the exact product that I was looking for.

Date of experience: March 23, 2021
Texas
1 review
0 helpful votes
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Easy navigation, seamless ordering process, very quick production & fast shipping. Customer service was also incredible throughout.

Date of experience: March 19, 2021
Honduras
1 review
0 helpful votes
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Really impressed with the printing and fabric quality. I have already ordered a bunch of shirts for an upcoming family event.

Date of experience: March 18, 2021
Oregon
1 review
0 helpful votes
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Easy to navigate, awesome designs collection, great selection of t-shirt brands and the end product exceeded my expectations. Would definitely order again.

Date of experience: March 17, 2021
Canada
1 review
0 helpful votes
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Amazing company with best deals! Products exceeded my expectations and customer service was really helpful and friendly throughout. Will definitely use coolfamilytee again in the future.

Date of experience: March 16, 2021
Rhode Island
1 review
0 helpful votes
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Everything I have ordered from coolfamilytee turned out even better than I thought. All designs were printed with perfection and I loved all the shirts I received.

Date of experience: March 15, 2021
Pennsylvania
1 review
0 helpful votes
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Adorable shirts and I love the material they used. Very impressive customer service that kept me updated until I got my shipment. Highly recommended.

Date of experience: March 15, 2021
Texas
1 review
0 helpful votes
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My shopping experience with coolfamilytee was fantastic from start to finish. Great merchandise and very friendly staff to deal with. Highly recommended!

Date of experience: March 12, 2021
Washington
1 review
0 helpful votes
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Customer service was impeccable and the quality of the shirts was fantastic for the price. Look forward to using coolfamilytee again soon. Thank you.

Date of experience: March 12, 2021
Florida
2 reviews
0 helpful votes
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Top quality products for good prices and shipping was quick. I would definitely recommend Coolfamilytee to everyone.

Date of experience: March 10, 2021
Mississippi
1 review
0 helpful votes
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Great team to work with. Top quality products and communication has been quick through email and chat. Would recommend coolfamilytee to everyone.

Date of experience: March 10, 2021
New Jersey
1 review
0 helpful votes
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Great products, timely production and excellent customer service. My shirts were delivered in a timely manner and the quality was too good for the price.

Date of experience: March 9, 2021
Texas
1 review
0 helpful votes
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Outstanding experience all the way! Great quality products at a reasonable price. I always buy shirts and hoodies from this website and they never let me down.

Date of experience: March 5, 2021
Washington
1 review
0 helpful votes
Follow Anastasia R.
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Amazing customer service. They made sure I was 100% satisfied with my purchase and delivered the correct products in perfect quality. I couldn't be happier with the service.

Date of experience: March 4, 2021
Connecticut
1 review
0 helpful votes
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Very helpful and responsive customer service, excellent quality products, great prices and very timely delivery. I would definitely recommend them for all your apparel needs.

Date of experience: March 3, 2021
California
1 review
0 helpful votes
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User friendly website, tons of designs, amazing product selection and simple ordering process. My order was made exactly as shown in the picture on their site. Absolutely happy with the entire experience.

Date of experience: March 3, 2021