ContactAbility

We have been working with this company for a few weeks now and so far so good. From the start, they have been very responsive, available, and helpful. The leads have been good quality and when they aren't we have received credit for them. I am impressed so far and look forward to continuing our relationship as long as the leads are similar. My account manager Ryan has been great as well. We closed several leads within week one and week two looks great as well.

The insurance industry is changing, and if you haven't started utilizing a lead vendor yet, I'd recommend getting one asap. Contactability/Smart Financial is a great place to start! Our industry is data driven these days, meaning you won't always earn a prospect's business on the first attempt. However, as long as you still have their contact info (prospect data) and permission to follow-up, you may win over the prospect on your 5th, 6th or even 7th attempt. Contactability provides the ability to maintain a prospects data and buy additional leads at your own pace. They come with account managers that actually want to see you win, not just sell you more junk leads. Worth a try if you're in the market for a new lead vendor!

I started using Contactability a. K. a SmartFinancial since May 2020 and received so many good leads thru them. Their customer service is really awesome. Very friendly to work with and prompt service is a key. I compared SmartFinancial to other lead generation companies in the market and they stood out the BEST.

Excellent customer service and product quality. Like the quality of leads provided. Also, Ryan, our rep, has been very responsive to our request. A good company to work with if you are looking for leads for your insurance business.

I am new to this service & company and was assigned to account manager Marques Williams.
When starting something new there are always bugs to iron out and adjustments to be made before the client (Me) is happy with the product they are receiving.
Marques Williams has been extremely helpful and always available by phone whenever I've had questions or concerns.
We are working our way, as a team, towards finding the right mix of services that will satisfy my needs and grow my business.

Karl makes Smart Financial a success within my agency. SM is a big part of us growing our agency in obtaining raw new customers. He works hard in making sure we get good qualified leads that meet our filters. Always easy to get on the phone when needed.

In the insurance industry, the need for leads (good) is the life blood of an agency. With ContactAbility the process has been made easy with outstanding agency support. The assignment of a knowledgeable Account Manager whose dedicated to seeing you succeed is a game changer for me.

I enjoy the personal service with an individual representative, Rikki. The lead source so far has been of good quality. I have utilized other lead sources in the past without good results. A colleague referred this company and I have been very pleased.

I have been working with Rikki for a few months now, and he has been great. He is always reaching out to see how things are going with the leads and the business overall. If I am ever having an issue, he takes the time to try and help resolve it if he can, where with other lead companies you are not going to receive that type of service. Also, SmartFinancial/Contactability has the best return/refund policy of any lead company out there, no question about it. Solid company and I would definitely recommend getting your leads from them.

It is great to have a lead source with someone to call if you have questions. Nicholas Gay is great to work with and is always helpful. The leads are great and provides people during this pandemic.

Daniel was a great big help to me. He even gave me some marketing tips that were very beneficial to my company. It has been a while since I signed up with a company that truly care about you and your company and not just the sell, and Daniel made me fell welcome and honored. If anyone ask I recommend that you sign up with SmartFinancial. You will definitely be satisfied with the process and service.

Good company to work with. Provide a lot of support with a system that is easy to use. I have had success with them.

Best auto leads I have purchased in my 10year career with insurance. They have the best customer service and best return lead policy!

They are on top of their business. I get refunds, as needed, within 30 minutes. Great company to work with and you get what you ask for.

I love working with Smart Financial and the team there. Karl my account manager hooks me up and stays in touch. HIGHLY, highly recommend using smart financial for either live transfers or leads. Great company and great product! Two Thumbs up!

We have been using this company for live calls and have tremendous success with them. We have closed as many as 2 policies per call per day! No joke! Highly recommend Rikki Torres, he makes your onboarding experience so easy and spends the time to help you maximize the dollars you put into these opportunities.

No lobbies leads are in real time period it is up to you how you will work them and that's all anyone could really ask for.

Good leads, great account rep, easy to use interface. I have had no problems with refunds if they are reasonalble.

I have only been using this lead generation for a week, but I have already written 2 new insurance policies. Not every lead is something I can, or want to write insurance for, but overall the leads are good. And I actually have more than I can handle.

Overall I am a very satisfied customer, and would recommend the company to others.

Contactability has been a great resource as an agent. I've received several quality leads from them.

I have been using Smartfinancial/Contactability leads for approximately 6 months and we have seen some great success. Rikki Torres is my account rep and he's awesome to work with!

I use ContactAbility's direct phone transfer leads and I love the fact that they pre-screen the calls to my specifications and they spend a lot of time walking me through their real time responsive dashboard. It's an excellent lead provider that I highly recommend for volume lead buying and for running a call center life insurance operation. The best part though is the customer service, I have a great account manager that provides me with same day responses and picks up the phone when I call. I highly recommend.

Contactability offers direct phone transfers of interested insurance shoppers. Real people shopping right now. Not the old resold leads we in the PC business have come to know and despise. Very quick ROI within first couple of months.