ContactAbility

Looking forward to trying something new, tired of doing thing the old way. Worked with Jeff to everything set up went smooth. They have a great program, and the credit policy is great. Thanks

With all Internet leads, it does take time for sales to start rolling in. This company has provided quality leads and has been very workable on requested credit for bad leads.

I've used a few different Live Lead Vendors and Contactability is at the top of the list. They generally meet however many P&C leads you order and they're great about returns as I've found their return system to be more than fair. Nicholas at Contactability has been great to work with and has made the process to keep Contactability a part of our business so much easier.

I'm new to the this company, so far OK. In another week or so I'll have more to report. They are quick to solve issues with regarding to lead quality etc.

The leads have been coming in steady of 3 per day. These are shared leads and need to be contacted swiftly to insure 1st contact. The prospects do get many calls and at times it is hard to sell. I average about 20 % closed.
Contactability is easy to work with and most leads are credited if not good

Easy to use and easy to work with. I have obtained some really solid leads and some leads little colder. They quickly refund you for bad leads. Reps give good advice and service. I have written more than enough business to make it work for me. I will definitely keep using for my agency.

I've had better luck with these leads being legit and able to contact vs. some other carriers, more often than not, the leads are better quality, such as good driving records, no cancellations for non-payment

The live transfer leads are great they connect a consumer looking for insurance right away they might by at the moment but you establish contact which could end up making money

Liz at Contactability was very helpful. She answered all my questions and offered many different options that would suite my needs. Very personable and professional.

There are times when I need an explanation or a something handled on the back end and Nick is fast to respond and is available. Leads can be spotty at times but overall a better experience for P&C leads and the return policy has been easy to process when needed.

I've worked with many lead companies over the years and contactability has proven to offer higher quality leads and greater customer service. They seem to really want to help grow my business instead of just squeezing as much money out of me as possible. Great company to work with!

I have been using this carrier for a while and I am please with the results. I would highly recommend the live transfers though too. They have produced good results and I get refunded quickly for the ones not interested in quotes.

By far the BEST customer service I've received of any internet vendor, and I've tried a bunch. Best quality of leads I my opinion vs. the competition.

Nick G. At Contactability is awesome. He's very prompt at assisting me with whatever service I need. The leads are better quality overall than other sources I have used. Still have some bogus leads that come through but I'm not sure if that is avoidable.

Troy Gala was excellent in terms of customer service for me. In terms of volume, it wasn't what I was hoping. Quality of the call is there if you are good on the phone, but some times the leads weren't fully screened as to match what I was looking for. Very accommodating crediting criteria, only wished that I received more volume.
-Brendan

They will definitely connect you to leads but it is up to you on how to close them. Some are good, some are bad but it really takes a nimble Agent with a lot of markets to have a high hit ratio. If you have the capacity to quote with minimal info and on the same day than this may be the tool for you. I have had some hits so far so it does work.

We received 5 calls (4 within a 1 to 2 minute span) and were already on the phone or with customers. All 5 were charged despite not answering the calls. We are not suppose to get charges unless we answer. Because our number was hit, we haven't received anymore preventing us from quoting. DJ was great with understanding and crediting back the calls. Need to make sure we don't get charged when not answering. We are busy and can't always take the calls.

Compared to other lead vendors, I like that these are live calls, and that we never have an issue when call is lost or person is un- interested in completing the quote, contactability does refund the calls promptly after request is submitted.

We have been with them 2 days and have written new business each day. So far, so good. Two thumbs up right now. I will keep you posted.

The regular leads were horrible and the service was bad. I was fortunate to get in contact with DJ Ridley and he made me finally feel appreciated as a client. DJ got the issues corrected and has made sure to follow up and makes sure that everything works. I have had two issues since and DJ has resolved them quickly. DJ is the reason I stayed and now enjoy the service.

I have had great success at times but Internet Lead quality is not always the best no matter what provider you choose to work with. Contactabilty definitely works with you on returns and improving the quality where they can. I recently been working with DJ and he is quick and very pleasant to work with

Troy Gala has been working diligently on getting this to work. Slow start but seems to be getter better

I have had great success thus far working with Contactability. Their service reps are great to work with, the leads are all decent, and the leads that aren't good they refund without argument. I have worked with a ton of lead companies as an agent... this is without a doubt the best one.