• ContactAbility

ContactAbility

Overview

ContactAbility has a rating of 3.67 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ContactAbility most frequently mention customer service, account manager, and great company. ContactAbility ranks 3rd among Insurance Other sites.

This company does not typically respond to reviews

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What reviewers want you to know

Positive highlights

  • He has excellent customer service skills and responds to my concerns very quickly.

Critical highlights

No critical highlights yet

How would you rate ContactAbility?
Top Positive Review

“Outstanding Service”

JOSIAH S.
4/16/21

We have been working with Smart Financial for a little over a month now and all I can say is wow! Our account Manager April is attentive to our needs and always answers our emails and calls in a timely manner. April has helped us grow our business by 16 households in the last month. I would highly recommend Smart Financial to anyone who is interested in Web Leads.

Top Critical Review

“WORST LEAD COMPANY EVER!”

John S.
1/19/23

Absolutely do not waste your money with this company I mainly did the live transfers and never sold one of them. I got charged for leads when I was on the other line and didn't answer the phone and was also charged and not given a refund for a live transfer that wasn't even looking for health insurance. The reason for the denial was that I hadn't taken enough of their horrible leads. The office I work in bought over 1000 of their data leads and not one of them sold. I even had every filter that they had on and I was still getting crap leads. This company is a joke!

Reviews (172)

Rating

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Reviews that mention popular keywords

customer service (27)
Thumbnail of user donnelld6
1 review
0 helpful votes
September 8th, 2017

Contactability allows live lead transfers from prospects to get quotes. With any lead source nothing is 100 guaranteed sale but for my office it allows me to get in contact with prospects I wouldn't of otherwise. The thing that makes them good is my customer service person Amber, she's able to work with me and fix anything that comes up.

Thumbnail of user alexk147
1 review
1 helpful vote
November 23rd, 2017

Lead volume is low. I don't receive many very often. The quality is somewhat sub-par. I often get auto leads with poor driving records or from outside my home state.

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From the business

Contactability provides lead generation and lead management tools for small businesses. We also help insurance shoppers connect with local service providers. We currently service Insurance and Home Improvement categories.

We offer an easy to use insurance crm and a LeadSite to help companies generate leads and convert to sales.

Company Representative

Thumbnail of user michaelo21
Michael O.
Typically does not respond to reviews

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