• Consumer Crafts

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Overview

Consumer Crafts has a rating of 2.09 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Consumer Crafts most frequently mention customer service problems. Consumer Crafts ranks 46th among Art Supplies sites.

  • Service
    1
  • Shipping
    1
  • Returns
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Contacted customer service who told me to send them back but refused to refund shipping or send a shipping label.
How would you rate Consumer Crafts?
Top Positive Review

“Customer Service. Is great!”

Diana F.
1/24/19

Did not receive my product due to Federal shut down probably or bad weather. I Called the company and she apologized and sent it that afternoon. It was here in 2 days. I would give it 5 stars! Thank you Consume Crafts.

Top Critical Review

“Terrible Service!”

Bobby P.
6/11/20

Terrible customer service. Placed order, never received updates, sent 5 emails asking for updates, 5 phone calls, no reply. Been 21 days and have heard nothing. Will never use this company again!

Reviews (11)

Rating

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Reviews that mention popular keywords

customer service (4)
Thumbnail of user dianaf76
1 review
1 helpful vote
January 24th, 2019

Did not receive my product due to Federal shut down probably or bad weather. I Called the company and she apologized and sent it that afternoon. It was here in 2 days. I would give it 5 stars! Thank you Consume Crafts.

Thumbnail of user melissal50
8 reviews
70 helpful votes
December 18th, 2015

I came across this web site when I was looking for a particular craft item. I found the same identical one that was in a local craft store for a few cents cheaper. My local store only put out 3 packages of these at a time and I wanted to buy at least 10 packages at a time.(2 per pk). Even when I asked at my store, they really couldn't give me a good reason for not putting out more then 3 packages! I was on the site on cyber Monday and got 40% off my order! I ordered as many as I wanted and since this company was instate I got the product within 3 days! Very happy with this company!

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About the business

ConsumerCrafts is an online craft store that sells affordable art & craft supplies for jewelry making, scrapbooking, kids crafts & more. Shop for art & crafting supplies today!

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