Consumercomplaintagency.org

I have read people's reviews on this site about complaint etc, well it seems to be providing relevant infos to netizens however the credibility on the reports remains a mystery.

Thus read all complaints with a pinch of salts

I needed to escalate a complaint about a local business...(it is SO corrupt that they wouldn't even acknowledge my BBB complaint) so I was searching on the net for another, perhaps more powerful way to complain about this inept business... and I stumbled upon this site (er... rather, it popped up in my search engine) and it looked official, so I filled out the forms it gave me and went to the last button... and they wanted a credit card payment of $25.00. So...

I thought that seemed a bit shady, since it did not mention anything about a fee upfront (and by this point, I was several pages deep into it) and they had a tab that said "contact us" so I did to ask why there was a fee.

Hmmmm... no "live chat" available, and their office was closed (during normal office hours that THEY stated on their website). There was this other tab that said "Submit a question", so I told them that I was wondering about the $25 fee, and how I had tried to contact them during normal operating hours and I did not wish to pay the fee until I got some kind of reasonable explanation why they charge $25 to submit a complaint...

I did submit my question and saved the 4 or 5 pages or info I had already given them. I get an immediate box that said "You will be receiving a response from us within 5 business days". That seemed like a long time, but whatever... I moved on.

20 days later: NO RESPONSE! I even wrote back to them on day 6 asking if they were reviewing my question, and I was assured that they were!

Yeah. I think this Consumers Complaint Agency is in the business of taking $25 and calling it a day... At least, that is how I feel about them... If they are legit... please let me know!