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Constant Contact has a rating of 1.9 stars from 143 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Constant Contact most frequently mention customer service, free trial, and credit card problems. Constant Contact ranks 706th among Marketing sites.
No positive highlights yet
I have been with CC for over 10 years now. They have grown/changed a bunch in the past few years, but their service and what they do has been pretty good the whole time. The pricing can be on the expensive side when you are sending a bunch of E-Mails (20,000+), but I have been satisfied with the results.
I noticed my bills were over $80 per month because they bill you to store contacts (ridiculous in today's day and age of low cost storage). After years with them, I called to cancel during work hours and have been on hold for exactly 1 hour and 10 minutes (see image below for proof as it's so unbelievable). The only way to cancel is to call them and they don't answer the phone. As a business owner, I don't have time for this nonsense...will never go back to them.
They are okay. I think that there is a meticulous team of reviewers and another team of support crew that can help you incase you get stuck. Good overall
Tip for consumers:
Hope they can help me
Products used:
I had spent everything here, so I couldn't transfer my work
Their email marketing platform is good, but it's pretty pricey when sending bulk emails. I think that they can improve in this aspect significantly.
Constant contact is an email service I use regularly to send out YES! To Life Prosperity Newsletter and Yes! Thoughts for a Busy Day. It makes keeping track of your contacts fun and easy. And their support department is excellent.
As a big user of the Constant Contact program, I have to highly recommend it to all business people, groups and organizations.
The programs are simple and easy to use and navigate. They provide you with a large selection of newsletter templates. You can upload images, manage multiple email lists, the works!
They also offer a survey feature which I find very useful in my business, as well as a NEW Event program so that you can announce events and help the folks register to attend them. Overall a fantastic value (you can start for as little as $20 per month and believe me it's worth it). I have thousands of members on my consumer website and this service has been just terrific for my monthly newsletters, surveys and event announcements. I believe it to be the best around. You can even sign up for a trial (and they won't bug you for your credit card... I hate those deals). So try it free of obligation, I give it my personal endorsement.
I just started using this website at work today and it was so easy to use. Very easy to upload lists of email contacts from excel documents. Best part was the templates that are fairly customizable. Made a very professional newsletter in about 3 hours time.
Started using this site a couple weeks ago and found it easy to use and got some serious business from it using my email list for my customers. Cheap too.
The WYSISYG method of creating email newsletters is simple enough for anyone to use and it also supports HTML if you know how to code. I have used this as a newsletter service for my business and can say it is very easy to use.
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