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Constant Contact has a rating of 1.9 stars from 143 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Constant Contact most frequently mention customer service, free trial, and credit card problems. Constant Contact ranks 705th among Marketing sites.
No positive highlights yet
I have been with CC for over 10 years now. They have grown/changed a bunch in the past few years, but their service and what they do has been pretty good the whole time. The pricing can be on the expensive side when you are sending a bunch of E-Mails (20,000+), but I have been satisfied with the results.
I noticed my bills were over $80 per month because they bill you to store contacts (ridiculous in today's day and age of low cost storage). After years with them, I called to cancel during work hours and have been on hold for exactly 1 hour and 10 minutes (see image below for proof as it's so unbelievable). The only way to cancel is to call them and they don't answer the phone. As a business owner, I don't have time for this nonsense...will never go back to them.
I have been with CC for over 10 years now. They have grown/changed a bunch in the past few years, but their service and what they do has been pretty good the whole time. The pricing can be on the expensive side when you are sending a bunch of E-Mails (20,000+), but I have been satisfied with the results.
Tip for consumers:
Platform is pretty easy to use, once you get use to it
Products used:
E-Mail Marketing
Works very well, sending out blast E-mails, it goes out to a wide audience, and I get lots of positive responses, very easy to set up and use
Wow! That is great, work is very good. This is GREAT rol, would recommend it to every business. My business has seen quite a larger access to new prospects.
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