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ConnectNetwork has a rating of 1.16 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ConnectNetwork most frequently mention customer service, credit card, and trust fund problems. ConnectNetwork ranks 116th among Payment Gateway sites.
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This connectnetwork isa legit site use it for my bf to talk to him everyday but money on his inmate debit pin and works very well NOT A SCAM
For as long as I can remember it has been 2.40 for a 15 min call plus tax per call on top of a 3.20 cent fee that is taken out of each deposit which is already too much but I am now paying 3.70 per call plus tax on each call and never got a notice that rates were going up. It just started out of knowhere without notice or anything. This is not right and they shouldn't be allowed to raise the rates that much more but they should have to give notice to customers before they add funds.
I hadn't any issues keep up with technology blind in one eye cannot type 100 words without straing my eyes
I've been able to use this service for text messages, also sending photos from my cell phone gallery (My family member received the photos within a couple of hours.) There is a feature to request a phone call from them that works well. Phone calls from my inmate using GTL (which can be to anyone on the inmates approved list)
I have had problems with the Advance pay system to call only to my phone. The money is still on the account. We haven't figured out how to use that account yet. I've never put money for collect calls because it seems that they are more expensive than the other call methods. Also since I didn't know how to apply money in the beginning. I accidentally added money for games on the inspire tablet. For the most part it is a very useful communication site.
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ConnectNetwork is your resource for connecting with incarcerated loved ones. Receive calls, send messages, deposit money and schedule visits today.
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