• Comstrom

Comstrom

Overview

Comstrom has a rating of 2.8 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Comstrom ranks 102nd among Furniture sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    6
  • Quality
    6
7
See all photos

What reviewers want you to know

Positive highlights

  • Customer service was also good there is a sales representative Samuel he gave me $30 discount.

Critical highlights

  • The website said the item was in stock, so I placed my order.
  • They accepted my order, charged my credit card and sent an e-mail telling me the would delay 15 days.
How would you rate Comstrom?
Top Positive Review

“Very happy with the purchase of table”

jessi c.
3/25/19

Very happy with the purchase of table. It looks exactly as I expected it to based on the photos. A slightly white washed wood grain texture. The piece is sturdy enough for my small kids to stand and sit on without me being concerned but light enough for me to move around the room on my own. Delivery was during the window selected and the 2 gentlemen who brought it in were friendly and helpful. The table was received in good condition, no damaged.

Top Critical Review

“Terrible customer service and communication. DON'T BUY ANYTHING FROM THIS SCAM OF A COMPANY.”

Barbara P.
7/11/22

I ordered a Christmas Tree from this company January of 2022. They indicated it was out of stock until June. I emailed in July when I saw my item was available on their website and they still told me that id wouldn't be available until September. I called and spoke to someone overseas and asked if they were a scam company. The guy barely understood english. DUMP COMSTROM, THEY SUCK!

Reviews (70)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) order (36) credit card (3)
Thumbnail of user jessic18
1 review
1 helpful vote
March 25th, 2019

Very happy with the purchase of table. It looks exactly as I expected it to based on the photos. A slightly white washed wood grain texture.

The piece is sturdy enough for my small kids to stand and sit on without me being concerned but light enough for me to move around the room on my own.

Delivery was during the window selected and the 2 gentlemen who brought it in were friendly and helpful. The table was received in good condition, no damaged.

Thumbnail of user barbw88
1 review
1 helpful vote
June 27th, 2020

Amazing Customer service by Sam. Highly Recommended. He was very kind to get my product shipped within 24 hours and I got my son's birthday gift in time. Thanks a lot.

Thumbnail of user vps
Paul R. – Comstrom Rep

Thanks. We appreciate your business.

Thumbnail of user shawnm453
1 review
0 helpful votes
July 30th, 2020

I got my bed today. I had ordered a homey design bed with nightstand, dresser and mirror. It was very well packaged. The guys who delivered were super nice. They were kind enough to wait for me until came back home. They waited until I checked all the pieces. Since I'm a single mother with two little ones, there was no way I could bring it in and set up. I paid the delivery guys few extra bucks and they set up everything for me and removed the debris. The service was good that I could not stop thanking them and Comstrom for prompt delivery of my furniture. Highly Recommended. Will tell my friends about this place too.

Thumbnail of user virendral2
1 review
0 helpful votes
June 30th, 2020

Ordered a sofa from this site, great unbeatable price, and shipping was quick, very happy with the experience i had with comstrom!

Thumbnail of user vps
Paul R. – Comstrom Rep

Thank you for your business. Appreciate it.

Thumbnail of user staceyt252
2 reviews
0 helpful votes
July 14th, 2020

We started looking into purchasing a hot tub right as the pandemic was kicking off. We knew we would be spending a lot of time in the yard this summer, and wanted to make sure we had something special to enjoy. Comstrom had not only the product that we wanted, but it was in stock and available with quick shipping. The communication was fantastic, as we went back and forth to ask about specifics, and the item was delivered on time and within our budget! The hot tub itself is amazing (and it was hard to find this EXACT ONE) and we've been very satisfied with Comstrom!

Tip for consumers:
Try to buy extra filters with the additional purchase because they are hard to find! Kept going out of stock on the major online retailer we normally use.

Products used:
6 person inflatable hot tub, second order with the filters.

Service
Value
Shipping
Quality
Thumbnail of user vps
Paul R. – Comstrom Rep

Dear Stacey. Thank you for your business. Appreciate it.

Thumbnail of user laurenm434
1 review
0 helpful votes
August 5th, 2020

The agent took my order. The guys were prompt enough to tell me the right bounce house for my kid and the blower that went with it. Took the order. The order was shipped the next day. My kid got his bounce house in 4 days. Much before his birthday. He has started playing on it. Thanks.

Thumbnail of user marys1149
2 reviews
2 helpful votes
March 18th, 2019

I am happy to have received table lamp. I saw the table lamp at my sister place it's look absolutely gorgeous. I fell in love with this piece and started looking up online. Most of the places were I found this out of stock of the item and I was disappointed until I landed on comstrom.com. Not only was it in stock but also at reasonable price. I immediately call these guy to verify that the item was actually in stock. They confirm the stock that is and told me it could be ship in 4 to 5 business days.
I received this piece in perfect condition and it's now sitting on my server in dining room. Lot of my friends have complimented me on this beautiful piece so far.
Thank you once again for sanding me this lamp.

Thumbnail of user mohitg30
1 review
0 helpful votes
June 27th, 2020

Ordered an upholstered bench from this website. Not only they had the best price when compared across websites, they were also able to get the item delivered ahead of the timeline. Will highly recommend this site- they have a great range of options across all the categories and you will also end up saving money :)

Thumbnail of user vps
Paul R. – Comstrom Rep

Thanks. We appreciate your business.

Thumbnail of user stephanieb553
1 review
0 helpful votes
November 9th, 2019

Ordered the Madison Park Jillian counter stools. They are perfect - found them on Comstrom and saved myself several hundred $$s on the set of 4. One came slightly damaged and I was very pleased with the customer service process which quickly replaced the damaged stool. Will definitely be shopping Comstrom again.

Thumbnail of user rebeccac615
1 review
0 helpful votes
August 10th, 2020

Exactly what I ordered. It was a really nice play pin.
I really loved it and it was affordable. And was made out of good material

Thumbnail of user jj473
1 review
0 helpful votes
July 8th, 2020

Good product, good customer support. Good product, Good customer support. Good product, good customer support.

Thumbnail of user vps
Paul R. – Comstrom Rep

Dear JJ, Thank you for your business. Appreciate it.

Thumbnail of user donnar324
3 reviews
1 helpful vote
March 16th, 2019

Nice little table. I was looking for a shorter table to fit in an ackward spot between two chairs. I wanted the table top to be lower than the arms of the chair. This works great for me. Love the dimpled metal affect and the more mottled coloring. The dimpling on the surface is shallow enough to ensure cups sit evenly. So this works very well for my needs.

Thumbnail of user ernstb26
3 reviews
1 helpful vote
March 20th, 2019

This dresser is such a beauty. The gray coloring is gorgeous and I love the roll out drawers. Every piece of this dresser has to be put together. I saved some time and aggravation by hiring someone to put it together, based on the advice of the previous reviewer. It took about 3 hours and was well worth the extra money.

Thumbnail of user patriciaa259
2 reviews
2 helpful votes
March 23rd, 2019

These chair are fabulous! They are very light weight but durable and very elegant! The color goes well with our decor and the price is amazing considering I saw them for $317 in a store and bought them for $208! Lovely addition to our new home!

Thumbnail of user marcush137
1 review
0 helpful votes
July 17th, 2020

Was a little hesitant to order this equipment, but during this pandemic I was desperate, but wow did they surpass my expectations, I ordered the 64lb adjustable dumbbells, and I've been using them ever since I got them, durable, everything came in the box, easy to adjust

Thumbnail of user vps
Paul R. – Comstrom Rep

Dear Marcus, Thank you for your business. Appreciate it.

Thumbnail of user andrewh400
1 review
1 helpful vote
March 14th, 2019

Good assortment of products. I really like the product and the price at which its offered. I got the product and came very fast.

Thumbnail of user kristinel37
2 reviews
1 helpful vote
March 23rd, 2019

I have got my order in good condition. I have got my order in good condition. I have got my order in good condition. I have got my order in good condition.

Thumbnail of user rajeshr36
2 reviews
0 helpful votes
July 2nd, 2020

The shipment was on time and the product desciption was accurate. No problems a very professional and satifying experiance shopping with them

Thumbnail of user vps
Paul R. – Comstrom Rep

Dear Rajesh, Thank you for your business. Appreciate it.

Thumbnail of user rogerb239
2 reviews
2 helpful votes
September 12th, 2018

Found good selection of products. Very helpful in ordering. Talked to one of their associates. These guys are very friendly and knowledgeable.

Thumbnail of user gyans3
1 review
2 helpful votes
September 27th, 2018

I have received my bed last week & arrived in very good condition.
Nice customer service...
Fast Delivery & good price

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Thumbnail of user vps
Paul R.
Manager

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