• ComplaintsBoard

ComplaintsBoard

Overview

ComplaintsBoard has a rating of 2.06 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. ComplaintsBoard ranks 89th among Consumer Protection sites.

  • Service
    12
  • Value
    9
  • Shipping
    6
  • Returns
    6
  • Quality
    11
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • ---------------------- Complaints Board is a scam website, run by a guy from Estonia.
How would you rate ComplaintsBoard?
Top Positive Review

“Worked with me to resolve my issues.”

VLad K.
11/27/23

Update: Since writing this review our profile was fixed and information updated. So make sure you reach out to them to clear everything up. Our company has a "profile" on this terrible website. It collects random information from different sources without following up on them or checking the information. In our case the " complaint " was taken from our BBB page. We resolved the complaint long time ago, but they wouldn't update it on their website. Websites like this should be banned since they are hurtful to businesses/consumers. If you run a complaints website, make sure to check your information. Not just still it from other websites.

Top Critical Review

“A joke of a site/organization”

Larry C.
2/19/23

After five attempts to provide detailed review information of a complaint (without bashing the subject company) I keep getting the same reply from ComplaintBoard that my review is incomplete, without clarity of missing information. I followed their guidelines. I'm done with this group. Save your energy. Not worth spending a minute it with this site/group.

Reviews (91)

Rating

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Other

Reviews that mention popular keywords

complaints board (15)
Thumbnail of user vv.kandybovich
1 review
0 helpful votes
November 27th, 2023

Update: Since writing this review our profile was fixed and information updated. So make sure you reach out to them to clear everything up.
Our company has a "profile" on this terrible website. It collects random information from different sources without following up on them or checking the information. In our case the " complaint " was taken from our BBB page. We resolved the complaint long time ago, but they wouldn't update it on their website. Websites like this should be banned since they are hurtful to businesses/consumers. If you run a complaints website, make sure to check your information. Not just still it from other websites.

Service
Thumbnail of user mariannal7
Marianna L. – ComplaintsBoard Rep

Hi Vlad,

Thank you for bringing your concerns to our attention.

Unfortunately, without specific details and the opportunity to investigate, it's hard for us to provide a detailed response. It looks like you haven't reached out to us before posting this review.

We want to assure you that we adhere strictly to our rules, and we never steal or collect random information.

As I can see, you posted this complaint on different websites. So, what prevents your customers from doing the same on various platforms?

As a review website, our goal is to provide a platform for users to express their opinions, and we offer a free service for companies that wish to monitor incoming complaints.

If you are a company representative and would like to respond to these reviews, you need to contact us from your official email address and claim your business profile. During this process, our moderators conduct additional manual checks of business accounts.

Please contact us at support@complaintsboard.com and provide a link to your company profile so we can review and address the specific issues you've raised. Please also mention "VLad K. From Sitejabber" in the subject line.

Thank you for your time. We look forward to hearing from you!

Thumbnail of user gregr400
1 review
4 helpful votes
March 16th, 2020

I would advise everyone to read reviews on ComplaintsBoard before deciding anything. It's trustworthy. With honest opinions. What's interesting is that people share their negative experience only to show companies' worst sides. That's why I consider them to be reliable.
I really thank them so much for existing.

Tip for consumers:
They do not accept positive feedbacks, but I am not sure it'sa dsadvantage. It's more like their special feature...

Thumbnail of user kyled21
1 review
6 helpful votes
March 23rd, 2015

The staff of this website was very helpful when i had problems with filling a complaint against a local company, that refused to give me a refund, after the wifi router the sold me broke down in 3 days after the purchase. I think most of the people that are complaining about them are either scam themselves, or just don't know how to behave.

Thumbnail of user andrews112
1 review
6 helpful votes
October 13th, 2014

Thanks to a complaint i've posted on complaintsboard.com, i've managed to get a refund, from the company, that was refusing to refund me the money i've paid for their fake services for more than a month! Will definitely advice people to post complaints there, if you got fooled by any fake companies.

Thumbnail of user lorrainew3
112 reviews
592 helpful votes
August 25th, 2011

I have used this site many times to see if there are complaints on business before I order online products. They also show a lot of listings for companies I have use in the past. They have a search engine to type in the name of businesses that you may want to check on. Or who have had prior complaints. Even if you wonder if everything that is said on this site is true, it makes you wonder if they can be trusted. To me there is no chancing it I just stay away. I hope this helps anyone who may be thinking of ordering online from sites with no contact numbers.

Thumbnail of user christopherw26
1 review
9 helpful votes
July 30th, 2014

What I find interesting about some people who are complaining about complaintboard.com is you are the business people are complaining about.
So why should I take what you say at face value.
When you are the ones people are complaining about.
Sounds to me that some people are bitter and lashing out.
Because there are complaints on other websites, they are really guilty of committing the thing's that are being said.
Also there is evidence to show a lot of the company's are not good.
We can also do a survey and talk to your customers to see if there happy with your service.
What I thinking that there is some people who don't like some of you companies.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Complaints, reviews and helpful information regarding allegedly unethical companies and bad business practices. Blacklist of bad companies and goods.

Company Representative

Thumbnail of user mariannal7
Marianna L.

How do I know I can trust these reviews about ComplaintsBoard?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
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