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CollegeXpres has a rating of 1.67 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CollegeXpres most frequently mention customer service, and phone number problems. CollegeXpres ranks 109th among Textbooks sites.
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Read reviews after I placed the order and was concerned. However, we received what we ordered quickly. It is the international edition but they tell you that and that's why they are cheap! Different cover but exact same content and pages/numbers. We saved $200!
We ordered from CollegeXpress. They did send the book. However, it was the wrong book and we needed to return it which they only allow within 5 days. We made the return request on the 4th day which was a Saturday. The 5th day was Sunday so maybe they're closed and we understand that. However, it's now close to the end of Monday and still no response and the only way to make a return is to get a response from them. I'm concerned.
I ordered a Soil Science book from this website before doing any research because the price was so good. I looked up reviews after the fact and about had a heart attack. However, I received the book I ordered in about a week, it was in excellent condition, and it makes no difference to me that it's the international version (and they informed me that it was going to be the international version before I purchased it, you just gotta read the website). All in all, I am pleased with the service I received and may consider purchasing through this company again.
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