• CollectAndSave

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Overview

CollectAndSave has a rating of 1.67 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. CollectAndSave ranks 1st among Baseball Cards sites.

How would you rate CollectAndSave?
Top Positive Review

“Ordered a product 4 days ago”

John B.
3/9/11

Ordered a product 4 days ago. Transaction went smooth as can be. I had some questions on some other products and contacted their customer service department. They were responsive and knowledgeable.

Top Critical Review

“TERRIBLE Customer Service! Very Rude!”

Sean P.
6/6/16

I bought a 2 pack of Notre Dame onesie's for a baby shower. The mother opened them for the first time 2 months later (as these were for a baby shower) and ran them on a delicate cycle. The "ND" came completely off the first one and the second one faded completely. I was nice to customer service and requested help with this issue. I received a one line reply stating they can't do anything. I emailed them again explaining that they're poor quality product was the cause of this, and they replied by saying it's not them, but the manufacturers fault. I have no choice but to escalate my issue to Amazon as these idiots don't know how to run a business. I have and will continue to warn everyone from buying from this "company".

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user seanp35
1 review
0 helpful votes
June 6th, 2016

I bought a 2 pack of Notre Dame onesie's for a baby shower. The mother opened them for the first time 2 months later (as these were for a baby shower) and ran them on a delicate cycle. The "ND" came completely off the first one and the second one faded completely.

I was nice to customer service and requested help with this issue. I received a one line reply stating they can't do anything. I emailed them again explaining that they're poor quality product was the cause of this, and they replied by saying it's not them, but the manufacturers fault.

I have no choice but to escalate my issue to Amazon as these idiots don't know how to run a business. I have and will continue to warn everyone from buying from this "company".

Thumbnail of user catheriner8
1 review
2 helpful votes
December 10th, 2013

I bought items off Amazon that were sold as new. Both items unusable! I called the "customer service" number and related my problem. The person acted as if he took my info and would get back to me... no call back. I emailed too. Again no response. Will be reporting to Amazon.

Thumbnail of user johnw69
1 review
2 helpful votes
September 24th, 2011

Bought something from this joker on eBay. One of the biggest mistakes I've made online. Extremely slow handling and shipping. Took my package 7 days to travel 40 miles. Extremely unreasonable and caustic personality, then left me retaliatory feedback. I will NEVER shop there again!

Thumbnail of user joshn
1 review
3 helpful votes
January 20th, 2011

I had the exact same experience as the previous customer. They let my order hang in limbo for a week before canceling it and refunding my money. Here's the kicker - the item is still in stock on their webpage - at TWICE the cost it was at when I made my order.
Greedy bastards.

Thumbnail of user lawrencec3
1 review
4 helpful votes
October 14th, 2010

Wanted this to be a positive experience, really did. The site has a good selection of products for very reasonable prices. But my experience with the site was horrible.

I purchased an item and then began regularly checking the status webpage, eagerly awaiting the shipping of my purchase. However, I noticed that the order status remained as "will ship within 24 hours." After reading this status for four days, I sent them an email wondering if this was a mistake or if it had really not been shipped yet, only to be informed that the item was actually "sold out and unstockable" so they had to delete my order. I was offered no reparations for this and the employee had a very casual and nonchalant tone as if this thing was common.

So, thanks to their negligence, I was first duped into buying an item that they had no access to, and was then duped into waiting for my nonexistent purchase to be sent out. A big waste of my time.

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About the business

Discover the Mid-West? ۪s premier NFL, MLB, NBA, and NHL retailer for Sports cards, Memorabilia, and Collectibles!

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