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The Coffin Company has a rating of 3.94 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. The Coffin Company ranks 6th among Funeral sites.
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Thank you so much for your help in providing the Gold Sparkling Coffin for my husbands funeral today. I wanted tell you how amazing it looked, especially when the sun shone on the gold sparkles. My husband was larger than life and deserved a coffin which befitted him. This was truly beautiful and the sign writing just perfect. Thank you again you made the celebration of his life exactly what he would have wanted.
Urn received very poor quality and never received what was described. When trying to return they have tricked into it being a non returnable item. Terrible. Had to give a star to leave a review but would not give any stars if I could.
Urn received very poor quality and never received what was described. When trying to return they have tricked into it being a non returnable item. Terrible. Had to give a star to leave a review but would not give any stars if I could.
Do not buy from these people, we lost our Son a few weeks back and as he was an great Liverpool FC supporter, we wanted to purchase an Urn with their Logo, all good found out they don't send outside the UK, organized a friends Mother in the Uk to sent to, we then found out she doesn't have an E Mail or a printer to send labels and Customs form to, rang up to explain to the Coffin Company and found out they manufacture off site, asked if they could give me there their phone number incase we had to change the delivery address. Was told that they couldn't give me this information, and proceeded to cancel my order, the people running this business are nothing but insenstive $#*!s. Had to give 1star to do review, Patrick Gates Australia
Coffin wasn't delivered when promised, and very poor quality. Struggled to speak to anyone to rectify this, non existant customer service
Would not use again
This company is leading people to believe that the bublic should not trust funeral directors and that he is selling his products cheaper than them and that he is cutting the cost up to £1000 of a funeral. I have to say im in the same biz and i know that this is totaly untrue.if you check there prices on every thing and then ring other family run funeral directors you will find out the trueth for yourselfs don't forget to ask about his coffin prices as you will find that family run funeral directors sell at the same price give or take a few coppers.he buys his coffins from the same supplier as most of them, apart from the ones he has imported from other countries that can be bought in for as little as £20, he wants to stop bad mouthing other people when hes doing nothing special. What a joke.if you ask other funeral directors about this company and the sister company 'go as you please' you will find he has no respect in the biz because of the way he has spoke about them. I run a coffin company but feel i nead to defend other funeral directors like himself because what he is saying is a disgrace and i can tell you this because i deal with family run companies myself.
Gain trust and grow your business with customer reviews.
Save up to 70% off Coffins, Caskets and Cremation Ashes Urns. Quality products at heavily discounted prices available Direct-to-the-Public and delivered to your chosen funeral director.
Dear Adam D,
Sorry to read your review. I have checked our orders and unfortunately, we do not have a record of your transaction or complaint. I would be grateful if you would kindly provide me with your order ID to enable me to personally assist you. Our products are always dispatched with a courier providing tracking information and we ensure our coffins are indeed manufactured to the highest standards. Our telephone number (01670 943143) is available 7 days a week from 09.00 am - 19.00 pm, therefore please do accept my apologies if for some reason our products or service did not meet your expectations.
With kind regards.
Dorothy Davenport