• Coffe Italia

Coffe Italia

Overview

Coffe Italia has a rating of 3.86 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coffe Italia most frequently mention espresso machine. Coffe Italia ranks 6th among Coffee sites.

  • Service
    18
  • Value
    19
  • Shipping
    19
  • Quality
    18

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
24
See all photos

What reviewers want you to know

Positive highlights

  • We were searching for the best espresso coffee machine on the internet and found COFFE CULT.

Critical highlights

  • Their customer service is absolutely terrible and they will just ignore your emails.
How would you rate Coffe Italia?
Top Positive Review

“Very helpful”

Sam P.
2/25/21

I had an initial problem with my product when it arrived, but the guys at Caffe Italia were really helpful in helping me resolve the issue and as a coffee lover, spending a lot of money of a coffee machine and a grinder, I was really appreciative of their help. In the end they helped me resolve the problem, and I'm so happy with my machines and the service from the guys at Caffe Italia. I wouldn't hesitate to contact these guys in the future for my needs. Great guys.

Top Critical Review

“WARNING - They are NOT authorised Gaggia resellers in the UK”

S W.
8/9/23

Bought a Gaggia Classic Evo Pro 2023 a few months ago. Checked before buying and in the FAQ it clearly stated that they are "authorised dealers for all the products we sell". This is absolutely NOT the case for Gaggia. I have a warranty issue and have had to spend £30 on courier costs that I wouldn't have had to if I bought the machine from the only real reseller in the UK. Check the Gaggia website (image attached for the only UK authorised reseller). I was aware of Gaggia grey imports and thought I had checked first but this statement on their website is a lie and I have been duped, please don't be! Next stop - Trading Standards.

Reviews (94)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (17) coffee machine (24)
Thumbnail of user carsonb46
3 reviews
39 helpful votes
December 18th, 2020

Great service, perfect products, decent prices. Outstanding service, very efficient. Fast and professional.

Thumbnail of user laylag3
5 reviews
4 helpful votes
August 4th, 2018

Yes it's cool but the service system was so lazy. The taste of the coffee was good and smooth environment.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Caff̬ Italia offers a premium range of coffee makers and grinders for your best coffee. Discover our great selection: over 2000 different coffee machines and grinders.

Company Representative

Thumbnail of user marcom152
MARCO M.
Typically does not respond to reviews

How do I know I can trust these reviews about Coffe Italia?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Coffe Italia?