CoffeeBeanDirect

Talking with Anthony was phenomenal! Never had a customer service representative that actually cares for their customers and explains everything I needed to know. Very professional and people like this deserves our business! Kyle G.

I have been a subscriber of Coffee Bean Direct products since February of 2012 when my late brother, who was already purchasing from Coffee Bean Direct, suggested I give them a try. Wife and I are coffee lovers - - - kitchen is decorated in coffee decor - - and there is no doubt that Coffee Bean Direct is a gem.

Product wise, we have tried a variety over the years and never a 1 has disappointed. Beans are always freshly roasted and there is NOTHING that beats the smell of opening a new 5lb bag and getting that whiff of heaven. Our current favorite is Grandpa's Blend... amazing blend of beans and just the right roast for a smooth cup of coffee. Our second favorite is the Hawaiian Kona Blend which we purchase for our RV trips.

Product is excellent but even more so, if that is possible, is their service. I'm in NC now (been here since 1989) and know Frenchtown well as I grew up in Pittstown. Their staff is top shelf. Always helpful. Always responsive. Always providing a smile and good cheer. Recently worked with Shawna and what a pleasant person who answered my inquiry quickly and was not "robotic". Thank you Shawna and thank you Coffee Bean Direct team.

So glad to see this company flourishing and wish them many more years of success. Please don't change who you are for in large part it is what you are!

Just received my order. I ordered the wrong item (my fault, not theirs). They fixed the problem better than I would have ever expected.
Wonderful company. One of the best customer service departments I've dealt with.

I'd be a happy camper. I was seriously paying 43$ a pound for Kona years back. My friend slapped me silly. I researched for weeks until I pulled the plug and chose coffeebeandirect.
Now on a scale from 1-10 giving my Kona let's say an 8. Not just the taste, but I'd actually sit and write down how I felt in a 30 min period.
If I felt like actually getting on the phone or engaging in a conversation with my GF. It was a great coffee. So I give coffeebeandirect a 7.9. Where as I'd give Starbucks a 2. I'd just hang up on her or not even think of her or no motivation for much else after stoolbucks.
That being said. Omg. I had a problem with orders twice with coffeebeandirect. That were simple mistakes. They made it Right and then some without me having to open my mouth.
I am in awe with customer service!
For anyone out here that I've read saying anything different. I shrug my shoulders and say. Nope, that's not my experience what so ever. It's not in their nature.
I've purchased a nice Electra micro casa. I've had coffee tasting gatherings looking at the creme, the flow, how long the creme lasted, the taste as well as. Do you all feel like chatting with your companions within half an hour test as well :)
Not the jittery feeling that cheap beans give or coffee shop beans. Oh, for a time I went to illy roasted beans. Illy has not even come close to quality of coffeebeandirect according to my studies. Not even close.
So, I thank coffee bean direct for a well done, well ran business.

This was our second order for a 5 pound container of Sencha green tea. One container lasts our family just over a year, since we serve this wonderful green tea iced at least once a day during meals. The package arrived within three days in excellent condition. The lady who accepted our order was very knowledgeable and helpful. We would have absolulely no hesitation placing additional orders with CoffeeBeanDirect. Excellent folks with whom to do business!

For a large scale roaster, these guys have an excellent grasp on the small roaster market. I've been grinding my own beans for 2+ years now and tend to try a new roaster every month. I'm not particularly cheap but I do have a problem paying $15-$20 for a 12oz bag. So, I search for price And quality. I really liked the 21/2 lb bag and for a little less than $30 it's a real deal. Lastly, as an experienced espresso maker, the coffee is as good as many single source suppliers. Costa Rican Blend.

We've been customers for over 7 years. Our favorite is Chocolate Raspberry. We are upset that they no longer have "flavor boost" but it's still the most flavorful coffee available anywhere.

I am unsure just how many years we've been getting our coffee from Coffee Bean Direct, I just know I am SO glad we started and wouldn't give it up! I hope that our budget allows us to continue drinking is. It's the best I've ever tasted!

Thank you Coffee Bean Direct for making mornings so delicious!

The coffee was awesome with perfect flavors.and the delivery was really fast. We would have absolulely no hesitation placing additional orders with Coffee Bean Direct.

I ordered the "Sinful Delight" and "Brazilian Santos" coffees. They arrived early, are very fresh, and are reasonably priced. I like light and medium roast coffees, and these are perfect, very smooth and flavorful. I highly recommend Coffee Bean Direct.

I have been receiving my coffee from Coffee bean Direct for about two year now. The service there is great. I had an issue with an order and they sent me a brand new bag of coffee as a replacement at $0 charge. The prices for the beans are great as well. You can't beat them.

Thank you very much.

Ken Madden

My wife and I appreciate good coffee and teas, and I find myself making French press coffee at least once a day. That said, I was impressed when I stumbled upon the CBD website and found they have quite a large selection of varieties of both coffee beans and teas. Each time I've placed an order, it arrives two business days later, and the beans have been super fresh.

When it comes to coffee, no matter where I buy beans I always order whole beans, and I can honestly say you can really tell the difference between their beans and beans from other places because CBD's beans have always been the freshest. Their site says they don't roast most of their beans until you order them.

We keep ordering more Irish breakfast tea, Mocha Java like blend (very difficult to find authentic Mocha Java these days), and the house blend. I just got the nerve to order the smoked beans, and I'm certainly looking forward to it.

I was truly surprised by the negative reviews posted here. They are either freak occurrences or they were posted by competitors.

This company really has a cup for anyone. I particularly like their Seville orange. Their Colombian supremo is great. I haven't had a bad cup from them

Coffee Bean Direct has been my go-to place for coffee for years, and I have never had anything but WONDERFUL experiences. My order arrives quickly, the prices are very good, and customer service is excellent.

Coffee bean direct has some great coffee. I've ordered from them a few times this year, and it's been so great that I had to give them a good review. I normally do not post reviews like this, but their coffee is THE bomb! They have some many varieties, and they roast the coffee to order so it's always fresh. I love them, and will continue to order all of my households coffee from them.

I've been buying roasted whole-coffee beans almost exclusively from CBD for about 5 years. The various coffees have been excellent and service/delivery has been flawless. They have come up with some really super monthly house blends but I'm partial to their Monsooned Malabar. CBD may not carry some of the more exotic high-end beans, but they have an ample variety to choose from and put out a great product every time. CBD is top-notch.

Eggs r good nd so is coffeebeandirect LLC

CBD is awesome! I was looking to buy coffee for my wedding favors, and realize I forgot to order it to allow enough time for ship out to cali. So I emailed the company at like 1:30 am, to ask them if it was possible to receive the coffee a couple of days from my wedding date. I got a quick response from Meg, who insured my that if I called that day (instead of ordering online) that they would process my order asap to ensure it reach my destination by wed the following week. Great Customer Service! Upon my call they looked up my email and processed my order! Thank you Meg and Unknown man who helped me on the phone.
I cant wait to taste the smoked coffee, and to give my guest a chance to enjoy your coffee.

Thanks a million

We have been buying CBD's coffee for at least 4 years now. Everyone we have ordered from has been very courteous and has always sent a free sample with our order. We are coffee snobs and will not buy from anyone else! Even their decaf is great tasting! Another thing... They always ship the next day! BIG thumbs up!

For over 4 years we have been buying coffee beans from Coffee Bean Direct. And have ALWAYS received high quality perfectly roasted beans We are Very particular about coffee. Shipments arrive quickly and correctly. We usually order 10 to 20 lbs at a time. We find the service is great and the owners nicely gave me a tour when I once stopped in to see them. They run a clean and efficient operation. We recommend them to everyone and to restaurants on a revular basis. The negative reviewers are either confused about where they bought from or someone has a grudge and is just out to slander this fine business... A competitor perhaps?.

I have had nothing but great experiences with coffeebeandirect.com. I like to roast my own beans and buy 25lbs or more green beans to get free shipping and the product is always top notch and arrives quickly. These days they've been shipping even 5lb bags in little burlap sacks with their logo. It is kinda neat.

They have a wide variety of product priced reasonably too. I don't think you'll be disappointed buying from them.

I don't know what happened to other people who shopped at coffeebeandirect.com, but I have had nothing but positive experiences with them. I've ordered from them 3 times so far, ordering 2 lbs of beans each time. I always get an order confirmation email. I don't think they send a delivery email with tracking number, but they always ship very quickly. My order always arrives much faster than I expect. The beans are always remarkably fresh, which is what keeps me coming back. I've ordered coffee beans online from many other roasters and I've settled on coffeebeandirect.com as my go-to. They're packaging is superior... super thick bags with zip-top closure which keep the beans fresh (can't even smell the beans until you open the bag). I grind a house blend, consisting of sumatra and a flavored bean and I change the flavor every time I order. CBD has a really nice selection of flavored coffee, and I am particularly fond of their seasonal/monthly flavors. They offer whole bean and ground in 1,5, and 25 lb bags. The person who remarked that they got whole bean instead of ground when they never would have ordered whole bean... that was probably an ordering error on their part because you can't put the item into your cart without selecting one or the other (unless the site has been updated between their order and me starting to do business with them). I also really like that they offer full pound increments instead of 13 oz. Bags like you get at the grocery store. I've found that I usually go through about 1 pound of beans every week, so when I order 2 lbs to create my blend, I have enough to last about two weeks for my boyfriend and I. I can order every other Friday and the new order usually comes just in time before I run out completely. I'm really pleased with this company and the quality of their coffee. I have not had to contact CBD's customer service, so I can't speak to the quality of their customer service, but in all other regards... I highly recommend CBD if you want quality coffee in your life!

I have a feeling the past two posts may have been confused about where they ordered from! Coffee Bean Direct never sells substandard coffee, their customer service is second to none, and they are always willing to help a dissatisfied customer! PLEASE go check out the over 3,000 reviews of coffeebeandirect.com on Google! You will see how good they really are!