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CoffeeBeanDirect has a rating of 4.38 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoffeeBeanDirect most frequently mention customer service. CoffeeBeanDirect ranks 8th among Coffee sites.
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Organic SWP Decaf City Roast Mexican whole bean coffee from CoffeeBeanDirect is full bodied and delicious. I enjoy it daily, and I appreciate the competitive pricing, prompt shipping, and excellent customer service.
BUYER BEWARE: We have ordered from CoffeeBeanDirect through Amazon many times with no issue until today. Coffee package arrived with a 1 inch slash while the Amazon packaging has no cuts or tears. Tried to get refund or exchange; but, CoffeeBeanDirect does not believe in their products enough to have a refund/exchange policy and this is OK with Amazon. Would like to give zero rating but not allowed.
I have been ordering a coffee from them for a year. My favorite one is Colombian coffee. When I was placing my order for the first time I had some technical problems. I called a customer service and the consultant was very polite and assisted me with all issues. If you still hesitate to order from them or on, order with no doubts!
Dedicated coffee roaster offering superior quality coffees and teas with outstanding customer service and excellent pricing.
This is my fourth year purchasing from CoffeeBeanDirect. My initial order was for a sample pack (it arrived with additional 'gift' samples of tea and a coffee mug). My next order was for three or four of the coffees I'd tried as samples (they included yet another 'gift' mug!). Since then, I've placed regular orders (it's been three years, every few months) of their Super Dark Espresso. Their customer service has been invariably courteous and their shipping reliable and prompt.
Gain trust and grow your business with customer reviews.
Dedicated coffee roaster offering superior quality coffees and teas with outstanding customer service and excellent pricing.
