• SquadHelp

SquadHelp

Overview

SquadHelp has a rating of 4.88 stars from 2,805 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SquadHelp most frequently mention great experience, customer service, and audience testing. SquadHelp ranks 6th among Business Services Other sites.

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What reviewers want you to know

Positive highlights

  • Customer service went above and beyond to make sure all our questions were answered.

Critical highlights

No critical highlights yet

How would you rate SquadHelp?
Top Positive Review

“It was my first time using squadhelp.com and I am quite...”

Ketevan K.
1/9/20

It was my first time using squadhelp.com and I am quite satisfied with the result. There were few good names submitted and I was able to select the winner; also the number of submissions exceeded the expectation, approx. 1900 overall. Though, the quality was quite low, since out of 1900, only some where good ones. I would ask if there is any control 2 participants not to submit same names, etc. Thank you very much, and I would be happy to use squadhelp.com in the future again.

Top Critical Review

“Squadhelp is a scam for creatives”

M M.
1/21/21

Creatives please keep away it's a waste of time, and effort They take your money (10$) ideas, time and they give you disappointment (in a destructive way) I joined as a creative and all my ideas were "no thank you" and my domain names (. Com) where rejected. And other ideas were not rated When I searched I found people writing the same scenario! So it's not a coincidence So please don't let anyone trick you

Reviews (2,805)

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customer service (21)
Thumbnail of user ketevank1
Ketevan K.
1 review
10 helpful votes
January 9th, 2020
Verified purchase

It was my first time using squadhelp.com and I am quite satisfied with the result. There were few good names submitted and I was able to select the winner; also the number of submissions exceeded the expectation, approx. 1900 overall. Though, the quality was quite low, since out of 1900, only some where good ones. I would ask if there is any control 2 participants not to submit same names, etc. Thank you very much, and I would be happy to use squadhelp.com in the future again.

Thumbnail of user andrewl1323
5 reviews
0 helpful votes
September 13th, 2021

A creative and effective solution to... Thank you for your online service. I have tried other alternative services but none of them even come close to yours

Thumbnail of user noeld68
1 review
0 helpful votes
June 16th, 2020

Having struggled with friends, family and business associates for several weeks, and coming up with almost nothing that really really suited as I had a very clear idea of the desired outcome, I happened upon squadhelp, opted for the Managed contest and will never regret that decision. The result exceeded my expectations. Thank you so much. You guys are just so supportive and incredible

Thumbnail of user johnl632
John L.
30 reviews
15 helpful votes
October 14th, 2019
Verified purchase

First time user, very happy with my experience. I learned to refine my brief based on early answers to make it clearer which lead to better suggestions. I also enjoyed being able to provide feedback to individual submissions, encouraging more similar ideas, which resulted in a lot of submissions. I expected about 500 submissions and got nearly 1,500 submissions. Will definitely use Squadhelp again and recommend it to others. Thank You.

Thumbnail of user jellekleijnq
jellekleijn Q.
1 review
4 helpful votes
August 30th, 2020
Verified purchase

Actually this was a very interesting and easy to go through process. And importantly its bringing me a new name! Maybe based on ideas I have rated it would be great if the list is organized not chronologically but in theme with the briefing or matching my scored preferences.

Thumbnail of user aerynjx
AerynJ X.
1 review
3 helpful votes
January 16th, 2020
Verified purchase

I really enjoyed using Squadhelp. This was my first time using the tool, and I will likely use it again. The only thing I can think of that would be more helpful is to have additional notifications via email, at least in the beginning. I didn't realize people were participating and didn't realize until I logged in to check; would have liked to get notice right away that folks were engaging with the contest. I may have overlooked it, so if that is the case, chalk it up to user error. :)

Thumbnail of user retailera
Retailer A.
1 review
2 helpful votes
September 28th, 2019
Verified purchase

Hi, I would like to be able to forward my names for testing & IP checks without making it visible to the Competition members that those are my shortlist. There are too many opportunities for people to do the wrong thing & register the domain, before you do due diligence, and then charge you $$$ to buy it. This didn't happen to me, but I never created a shortlist - I have heard this has happened to others. Just a suggestion. Your customer support was very good throughout, thank you.

Thumbnail of user infop2
info P.
1 review
1 helpful vote
September 12th, 2019
Verified purchase

Deciding on a winner was the hardest part. So many concepts came through which needed to be worked through but ultimately deciding on one winning design required the input of others around me. My feedback is that this is such an important decision to make, more direction should be given to the contest holders to seek advice and opinions from like mined people so they can make a more informed decision. All in all, this contest produced a fantastic result. Great work, keep it up.

Thumbnail of user ildikoi
Ildiko I.
1 review
4 helpful votes
January 10th, 2020
Verified purchase

Highly responsive communications from Squadhelp staff. Squadhelp has been very easy to work with and met my needs. Thank you.

Thumbnail of user bjsctts
bjsctt S.
1 review
3 helpful votes
January 1st, 2020
Verified purchase

It was a lot of fun there were a lot of good names and everything is streamlined to help you pick names that will work well in the market. What is not elucidated on the platform is how many entries creatives are allowed to enter and that high ratings give them more opportunities to enter. Without this prior knowledge you could severely restrict the quantity and quality of entries to your contest without realizing it.

Thumbnail of user amypatev
amypate V.
1 review
1 helpful vote
December 30th, 2019
Verified purchase

Thank you for all the help and expertise. Grant and Jenna were patient and went out of their way to guide us through a successful process.

Thumbnail of user mm1127
1 review
6 helpful votes
January 21st, 2021

Creatives please keep away it's a waste of time, and effort

They take your money (10$) ideas, time and they give you disappointment (in a destructive way)

I joined as a creative and all my ideas were "no thank you" and my domain names (. Com) where rejected.
And other ideas were not rated
When I searched I found people writing the same scenario!
So it's not a coincidence
So please don't let anyone trick you

Tip for consumers:
Don't through your ideas away

Products used:
Creative account

Value
Quality
Thumbnail of user topmarketingconsultanti
TopMarketingConsultant I.
1 review
2 helpful votes
August 9th, 2020
Verified purchase

Great fun experience - the creatives put out some excellent ideas! I'm happy with the name I selected in the end. Would definitely recommend this experience/service to others. Thanks!

Thumbnail of user soroushg
Soroush G.
1 review
0 helpful votes
August 19th, 2019
Verified purchase

I tried to do this on my own and after putting hours and hours into this at the end my choices that I felt was good had really bad result on a naming test with many people not liking any of the names I thought they were amazing. then I purchased a branding consultation for $99 that was AMAZING. All of the answers that Grant provided were amazing. Which is why I would keep coming back to you guys! thank you so much!

Thumbnail of user paulinea14
Pauline A.
1 review
1 helpful vote
August 30th, 2020
Verified purchase

It has been an insightful & educational experience for me (as I'm not remotely creative). One thing which I found confusing was when 'new' creatives submitted names which where very similar to ones which had already been suggested by a previous creative. As there were so many entries, I was worried about giving credit to a newer entry & overlooking the original idea. I hope this makes sense. All in all, I'm extremely happy with the naming contest & can't wait to launch the logo & tagline contests. I've spread the word about your site & sung your praises plenty! Thank you.

Thumbnail of user aikateriniw
Aikaterini W.
1 review
0 helpful votes
April 6th, 2019
Verified purchase

Easy to use website with several smart features. I received more than 700 names within 5 days. Many of them were very good and I ended up having difficulty choosing the best one. Finally it felt that I was part of the whole contest, as I could constantly give my feedback to the creators which really helped in finding the right name.

Thumbnail of user pauls347
Paul S.
16 reviews
5 helpful votes
August 8th, 2020
Verified purchase

Support was always there to help in a timely manner and professionally. They answered my questions and solved any issues I encounted. Thanks for your help.

Thumbnail of user amarb2
Amar B.
1 review
0 helpful votes
November 30th, 2018
Verified purchase

Please make messaging easier. When you click to the next picture don't randomize it keep in order shown on page.

Thumbnail of user jenniegilbertq
jenniegilbert Q.
1 review
1 helpful vote
August 6th, 2020
Verified purchase

Buying a domain name from SquadHelp was such a great experience, we decided to run a quick logo contest too. We got tons of options and several people responded to our feedback with additional variations of one we liked. We ended up hiring a designer to make a final logo for us based off inspiration from the winner we selected from SquadHelp.

Thumbnail of user daluchty
dalucht Y.
1 review
1 helpful vote
September 6th, 2020
Verified purchase

Squadhelp took the daunting ask of naming my new company and turned it into the think tank/crowd sourcing experience I was hoping for.

Thumbnail of user brittanyd51
Brittany D.
1 review
0 helpful votes
April 27th, 2018
Verified purchase

We were recommended to use Squadhelp and initially I must say, I was a bit reticent. However after seeing the flood of incredible domain names which were wide and varied, I am sold. There is NO WAY I could possibly think up most of them. Another benefit, there is no emotion involved on my part, only the joy of choosing from all those wonderful creative souls who took the time offer their awesome suggestions! It really was such a valuable experience and 1000% worth it

Thumbnail of user melissav51
Melissa V.
10 reviews
0 helpful votes
October 14th, 2018
Verified purchase

It was exciting to collaborate. I wish there was not as many duplicates. Scrolling down on the website to get through all names was tricky. I would reccommend the service

Thumbnail of user stephent79
Stephen T.
3 reviews
1 helpful vote
September 4th, 2019
Verified purchase

There were 950 entries submitted and most were brand names that were not relevant to the brief or dashboard message updates I was sending in group messages. However I found the results better than I expected but the volume of results took some time to sort.. The platform and ease of operation was excellent and the extra audience testing and trademark verification was also excellent and provided fast results. I would definitely use this squadhelp platform again.

Thumbnail of user okheshenh
Okheshen H.
1 review
0 helpful votes
August 23rd, 2020
Verified purchase

I had a good experience with over 700 entries for a company name. Most were not very good but I still ended up with a shortlist of about 5 to 10 which was enough for me to choose from. I will probably be back for more contests.

Thumbnail of user nellybx
Nellyb X.
1 review
0 helpful votes
November 27th, 2019
Verified purchase

I paid for the basic approximately '100' name submissions and received over 3000. Was it a good brief? Was it too easy to come up with cat product related names? Surprised to have only short-listed 23 out of that total, but very happy with the process and my final choice. Thank you!

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From the business

Hi there! We're Squadhelp, the world's largest platform for company naming and branding. Since 2011, we have been committed to disrupting the traditional agency model. Our success is attributed to an amazing community of 100,000+ freelance naming experts and our ongoing focus on innovation.

Our platform offers much more than a typical crowdsourcing experience. From Machine Learning to Audience Testing to Comprehensive Trademark Validation, you receive best in class support for your branding projects in addition to working with world's largest and most creative naming community. We are headquartered in Hoffman Estates, IL (suburb of Chicago).

Company Representative

Thumbnail of user darpanm
Grant P.
Director of Marketing & Operations

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4.9
2,805 reviews
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