Code 42 CrashPlan is supposed to back up your files but the company won't tell you where to find such a back up. The plan is offered for free and countless fools, like myself, fell for that. The problem is that it will bud down your computer using 320 MB for memory, causing any protective software such as a virus removal to take between 3 to 4 days instead of minutes or one hour to finish. It will slow down your computer and countless people have pleaded with this company to have CRASHPLAN removed but once they are in your computer, the rest is history.
Here are the steps I took (trying to free my computer from this for 6 months) first I contacted the company and opened a ticket. In response I received 3 pages of unrelated instructions about technical issues that had nothing to do with what I was asking--obviously they either didn't read the request or didn't care--at the botton of the bundle of nonsense technical 'support' unrelated to the problem I was told that "if it didn't answer your question please submit another ticket", which I did and they didn't even had the courtesy to change the unrelated pages they paste to their answers. I
I went on the internet only to find out that people were desperate to remove crashplan42. The complaints were all over the place; it bogged down their computer, it took up space, it slow down the CPU and on and on. Forum and forums were open related to 'REMOVING CRASHPLAN". I contacted apple support and they coudln't do it either. After that many complaints the company placed a response (web page above): "Open the Finder. Press Command-Shift G" The problem is that it doesn't work.
I used the life chat and the representative walked me trough the same steps that didn't work. Then I was told to download it again and remove it: it didn't work.
I was also told that the trial version had expired (the company never offered the CrashPlan as a trial version but the free and paid version instead, at least that was the deal 7 months ago).
The burden it places on your computer and the consequences (run an anti-virus will take you 4 days without being able to close your computer because CrahPlan. I also contacted the company to find out if at least I could use the plan and justify taking that much space: where should I go to find my 'saved' files and the response I got... you guessed it... the same bundle of technical issues that were used before and completely unrelated to anything.
CRASHPLAN SHOULD BE CALLED TRASH PLAN ONE THAT WILL TRASH YOUR COMPUTER FOREVER. Don't waste your money bying CLEAN MY MAC either for this purpose, I've done that too and it didn't work.
THE TAKE OUT OF THIS REVIEW :( I can only speak of the free version) if you get the Crash Plan you won't be able to either use it, or get rid of it. It is a memory robber and slows down your computer.
THE COMPANY HAS CONTACTED ME since this publication but the instructions do not apply to removing this gadget from my computer. THE COMPANY CONTACTED ME AGAIN, ACTUALLY THREE TIMES and I give them credit for that but the problems is still not resolved, I don't think they can resolve this. CODE 42 sent me a review and I explained that people won't move to the paid version because they can't use the gadget, the password used to set up the account stops working the minute it is completed and the client has no access to the vault. One is stuck with CODE 42 CRASHPLAN for life and it takes a lot of CPU WHICH slows down your computer in a vicious way.