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  • Cococontacts

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Overview

Cococontacts has a rating of 3.29 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. Cococontacts ranks 92nd among Contact Lenses sites.

How would you rate Cococontacts?
Top Positive Review

“Hi, I bought something from this website twice, the...”

Sky A.
5/13/11

Hi, I bought something from this website twice, the first time, i got my white vampire contacts in 2 days! So that was awesome, then the second time, I ordered black vampire contacts and it was taking forever! Then I emailed and they said they were out of stock. Then a week later I got an email saying they have have arrived and they asked me if there was another pair I would like for free as compensation. So I am pretty happy with them. So at least they know they screwed up and they fixed it.

Top Critical Review

“At first, everything seemed to be ok”

Richard G.
3/19/12

At first, everything seemed to be ok. I received my order within a month, only to find that only 2 pairs were inside the package instead of the 3 that I ordered. I wrote them and told them about my problem, they said they were temp. Out of stock, and would ship when they get more in. A month and a half passed, and I e-mailed them where is the rest of my order? It took a long time to get a response and they said they still don't have them in. After sending several e-mails without response, I finally received one stating if I would like another pair instead. I said yes, and had to pick another pair, sent the e-mail. No response back. I sent them another e-mail asking if I was supposed to get confirmation # or what. No response. Then finally I got a reply stating that I will receive a confirmation shortly... three days passed, no confirmation. Long story short, A lot of unanswered e-mails, and it took a total of 3-4 months to receive the rest of my order. Will not order from this company again.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user skya
3 reviews
16 helpful votes
May 13th, 2011

Hi, I bought something from this website twice, the first time, i got my white vampire contacts in 2 days! So that was awesome, then the second time, I ordered black vampire contacts and it was taking forever! Then I emailed and they said they were out of stock. Then a week later I got an email saying they have have arrived and they asked me if there was another pair I would like for free as compensation. So I am pretty happy with them. So at least they know they screwed up and they fixed it.

Thumbnail of user richardg18
5 reviews
13 helpful votes
March 19th, 2012

At first, everything seemed to be ok. I received my order within a month, only to find that only 2 pairs were inside the package instead of the 3 that I ordered. I wrote them and told them about my problem, they said they were temp. Out of stock, and would ship when they get more in. A month and a half passed, and I e-mailed them where is the rest of my order? It took a long time to get a response and they said they still don't have them in. After sending several e-mails without response, I finally received one stating if I would like another pair instead. I said yes, and had to pick another pair, sent the e-mail. No response back. I sent them another e-mail asking if I was supposed to get confirmation # or what. No response. Then finally I got a reply stating that I will receive a confirmation shortly... three days passed, no confirmation. Long story short, A lot of unanswered e-mails, and it took a total of 3-4 months to receive the rest of my order. Will not order from this company again.

Thumbnail of user mikeyb
2 reviews
4 helpful votes
October 13th, 2011

I had some problem with cococontacts not receiving my products a year ago. I was not able to received them, they said it was a problem with the shipper. I was upset about this but they were able to refund it. They also offered me a free contacts, which I did asked after a year later and they granted me what they promise.

Splendid customer service! I received a refund and get a free pair. Thank you. You deserve this commendation.

Thumbnail of user kennal
1 review
1 helpful vote
Thumbnail of user soniaw3
1 review
2 helpful votes
August 22nd, 2011

Fraudulent... I ordered some contacts and never received them.

Thumbnail of user als4
1 review
1 helpful vote
July 9th, 2010

Thanks for the free contacts, even if I don't ask for it.

Thumbnail of user karinem
1 review
2 helpful votes
February 15th, 2010

I do not recommended this site.
They never sent my order, i been waiting for 2months and they are not replying when i send them e-mails! And their phone numbers are all out of service! So be careful is a scamm!

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About the business

Freaky eye contacts, colored contact lenses and coloured contacts, non prescription contacts so buy color contact lenses today

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