• ClockWay

ClockWay

Overview

ClockWay has a rating of 3.01 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockWay most frequently mention customer service. ClockWay ranks 4th among Clock sites.

  • Service
    23
  • Value
    21
  • Shipping
    21
  • Returns
    8
  • Quality
    16
2
See all photos

What reviewers want you to know

Positive highlights

  • We were very pleased with the clock and customer service.
  • I will let you know once I receive the order what the shopping experience was like.

Critical highlights

No critical highlights yet

How would you rate ClockWay?
Top Positive Review

“Excellent Customer Service”

Marti P.
3/6/22

I have purchased clocks over the years and always been very happy with the purchases. Delivery has always been on time and they have always kept me updated throughout. My most recent purchase was a bar cabinet and I was very hesitant to buy something so big. However it was delivered in perfect condition and they delivery guys were so personable. I absolutely love the piece. Their customer service is consistently good and I will definitely shop with them again.

Top Critical Review

“Horrible customer service”

Daniel W.
8/11/21

I placed an order 7/7/21 and was told two week white glove delivery. I have called and emailed and still the product has not come. Their tracking states it's shipped but does not say where or when. If your attempt to call customer service you CAN NOT get a live person. They are horrible. The only way I can cancel the order is to call my credit card and reverse charges. Beware of these reviews favorable reviews.

Reviews (60)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (28) shopping experience (21) cuckoo clock (22)
No reviews meet your search criteria.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Clockway.com provide top quality clocks and timepieces that enhances the quality of your home, office and your families and friends.

Company Representative

Thumbnail of user cathym76
C M.

How do I know I can trust these reviews about ClockWay?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ClockWay?