website thubmnail of ClkBank.com
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California
1 review
8 helpful votes
Follow benjamin d.
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I purchased an online book and video and the vender used clkbank to bill me. The process was extremely confusing, there were multiple multiple other offers I had to decline before finalizing my order. Once I declined the last order it didn't bring me to any confirmation finalizing order" screen, it just had some generic window that said your "order has been purchased OR cancelled" What?! Two days later my credit card has fraudulent activity on it. Now I know that this doesn't prove that clkbank provided my credit card information to someone it shouldn't but it doesn't look good either.

Date of experience: May 29, 2014
Texas
1 review
10 helpful votes
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Used the service while purchasing what seemed to be a legit product. Found the experience convoluted and purposely designed to confuse you in what you are getting for your money. For products was not what was originally presented. Beware of these types of sales and purchases. I was surprised as I found this product advertised from what seemed to be a credible organization, World Net Daily. I am questioning World Net Daily as a credible source of news because of this. I was double charged as well and am hoping to get my money back as guarantee says 60 days. Still getting a message that staff are in training and are unable to serve me.

Date of experience: June 11, 2014
Utah
1 review
14 helpful votes
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Scam, charging me a reoccurring charge I did not sign up for. Now I have to close my Bank Account and open a new one. Can't get them on the phone during normal business hours. Can't cancel reoccuring charges over the Internet. If somebody starts a class action lawsuit, let me know. One of the worst experiences of my life!

Date of experience: December 10, 2014
Illinois
1 review
11 helpful votes
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On May 15,2916, I ordered this how to loose weight product and their website is set up to scam you. First it said the product was $37bucks, then their websit3 said it you order this added program it will only $27 bucks. Then it ask you do you want a internet program to $79/monthly, and I said no. So, I'm thinking I got my package for a one time payment of $27 bucks. So I look at what I have and I only was getting 2 things. But they charge me $37+$27= $64 big ones, whose smoking weed around here! I call them and told them to give me all my money back! I'm not supporting no bodies drug habits, because that's what you're on for that trickery website. I called NY card company too. Now let me not get all my money back, I have channel 5 investigation on my phone. And the cherry in top is, they used the Lords name in this scheme, so God said don't take his name in vane. You will be out of business soon, watch and see!

Date of experience: April 16, 2016
Canada
1 review
7 helpful votes
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About 2 weeks ago I paid two different payments to get started in this internet business call clkbank. I was told that I was purchasing some materials to get me started into the internet business because a llot of people use and play the games that are on facebook so I thought hey this might be a good money maker. I have not recieved any materials yet and I am worried that I have lost some money. Then here comes another face talking about making money so I just purchased the program today I think I make a big mistake again.

Date of experience: March 1, 2011
Connecticut
2 reviews
22 helpful votes
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Was I scammed?
April 4, 2015

I received an urgent message from Help Desk National with their phone number to contact them about my computer which was locked. In my confusion I agreed to their fix and they charged me $202.00. I should have contacted the Frontier Telephone Co who I make payments to for my internet service. My payment went to ClkBank. I am a senior citizen living on social security and this cost was a hardship to me. I am wondering if there was a real problem with my computer and how ClkBank is affiliated with this company..

Date of experience: April 4, 2015
GB
1 review
9 helpful votes
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Ordered an Ebook for £6.00 and didn't realise there was a monthly subscription added on to this until I had £51.00 taken out of my bank account.

I googled who this was and saw other people had the same problem. I went onto a live chat and spoke to a lovely man called Jeffrey who automatically prepaid the money back into my account and ended my monthly subscription.

Date of experience: May 7, 2018
California
1 review
4 helpful votes
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After the charge was made on Jan 21,2015, I finally spoke to clkbank on Jan 29,2015, they refund all of the charges back to my credit card today on Jan 31,2015. I am happy with my experience and I was wrong on clkbank before. Therefore, I am here apology to clkbank.

Date of experience: January 26, 2015
GB
1 review
13 helpful votes
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These are a fraudulent web site who get you to sign up for their services and once they have your money you find out they do not provide the services offered. In particular they offer services in the UK but when you sign up ojnly those services in USA are allowed. They also will not then refund you payment. They have obtained these payments illegally and should not be used.

Date of experience: August 8, 2011
North Carolina
1 review
9 helpful votes
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My dad was scammed out of $170 for a product that would never download! When you try to download from their link in the email they send, it's a vicious circle that tells you to check your email for a link etc... People need to be warned of this web site!

Date of experience: December 12, 2014
South Africa
1 review
3 helpful votes
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VERY frustrating. I purchased an online course which cost me approx ZAR800 with the present lousy conversion rate of ZAR to dollars. That went through without a hitch. However, when checking my latest credit card statement I found another amount for R194 had been debited although I had purchased nothing further. I have tried to get in touch but it's impossible on line and I cannot afford to phone the USA from South Africa! Same complaint as someone else, I went onto the live chat and after answering all the necessary questions I was just cut off and told all consultants were busy. It is definitely an electronic system and not a person on the other end. I am stymied as have no other way of contacting them. They do not appear to allow email correspondence - doubtless with good reasons! I am not happy!

Date of experience: November 26, 2017
New York
2 reviews
11 helpful votes
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The order was for one book and I was charged for 3 different books. The first book I didnt even think it went through but my husband Thank God, keeps an eye on my account for me. I had a total of 5 charges from clkBank but what was good they sent everything to my email account so I could figure out what had went wrong. I did get two honorable people that work there to help me and they refunded my money within a couple of hours. Now was it the web site that sent the charge to them or did they take upon there self to charge the stuff on my account. I dont know but they did refund my money and they were very polite about doing so. Deborah M.

Date of experience: February 9, 2018
Florida
1 review
11 helpful votes
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They made me wait for over to month to send me a product and after so much waiting i had no choice than to call for the fith time to ask fir a refund!
I told them that they shouldn't be wasting people's time like that!
I don't wanna hear from then ever again!

Date of experience: March 4, 2019
GB
1 review
10 helpful votes
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I thought i had been scammed when money had been taken on my credit card by clkbank.com
Phoned c/c co. And with their help and internet search remembered i had bought a book with instant download and forgotten to take a copy of the receipt - had no actual book delivered to remind me
Could this apply to you

Date of experience: November 18, 2013
Florida
1 review
1 helpful vote
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Very satisfied
September 13, 2016

Hi, ijust got off the phone with Jake, customer rep who helped me. I stayed on the line to complete the survey but it went to dial tone. I tried again, but didnt work.

Well i spoke with C. S. rep Jake, he is great, really nice and personable and has a great voice. Thanks again Jake.

Date of experience: September 12, 2016
New York
1 review
8 helpful votes
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Scam
April 14, 2020

Clkbank is a scam. They will withdraw the money you paid for membership and direct you to a site that has a domain for sale. They do not provide the service you paid for. Chatted with online customer service and was told they would direct a help ticket to the vendor and it would take 48 hrs to get a response. Also told that if I did not hear from them in 48 hrs, I would have to redo the help ticket. Asked for a cancelation to the membership and was told the could not refund the trail amount. When I asked if it was a scam, the person I was chatting with all of a sudden closed the conversation window. They are a scam and you will loose your money if you sign up for a membership with them.

Date of experience: April 14, 2020
Serbia
1 review
3 helpful votes
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Very bad!
November 29, 2017

I bought a book a month ago for $12. In a month i was charged from them another $8.20 and i havent bought absolutely anything! I had my cc blocked since i read other people were charged with much higher ammounts.

Date of experience: November 29, 2017
Maryland
1 review
4 helpful votes
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They took my money but their link didn't work. They have a few different customer service numbers, which are not answered. Their instant message representatives do nothing; they create a ticket for resolution, but it dies there. THEY ARE SCAMMERS!

Date of experience: April 27, 2020
Canada
8 reviews
22 helpful votes
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Represent scam vendonors
December 4, 2016

I have been charged by Clkbank for 2 items I tried to buy but never received anything in return. Once a vendor has your information ClkBank as third party to charge your credit card. Don't do it.

Date of experience: December 4, 2016
Arizona
1 review
8 helpful votes
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Horrible to non-existent customer service! Can't get anyone on the phone. Can't even leave a message.

Date of experience: April 21, 2021

Overview

ClkBank.com has a rating of 1.3 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ClkBank.com most frequently mention credit card, customer service and monthly subscription. ClkBank.com ranks 660th among Discount Shopping sites.

service
7
value
4
shipping
3
returns
4
quality
3