• Cliphair

Cliphair

Overview

Cliphair has a rating of 4.15 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cliphair most frequently mention customer service, great quality, and colour match. Cliphair ranks 5th among Hair Care sites.

  • Service
    18
  • Shipping
    18

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46
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What reviewers want you to know

Positive highlights

  • Definitively one of the best companies you can deal with for customer service.
  • Clip hair had consistent positive reviews and the price is amazing!

Critical highlights

  • They are the worst hair extensions I have ever had.
How would you rate Cliphair?
Top Positive Review

“Love!”

Mia W.
10/22/20

I've worn hair extensions for over almost 10 years now and I've never had a pair as beautiful as this, great value for your money and it's top quality, I ordered the classic full head Clip ins in darkest brown and was worried they wouldn't be thick enough as they aren't double wefted but I got plenty of hair and it feels beautiful and colour matched my hair perfectly, will deffo keep buying from here! Fast delivery too

Top Critical Review

“Not 100% Remy human hair never refunds”

Tara T.
2/13/23

JUST GIVE ME A FULL REFUND SO I CAN BUY THE 100% human Remy hair you were supposed to supply from somewhere else! I am collecting details from other people who have been ripped off by Cliphair, if you have a story to share please get in touch via Instagram@ tarajtruelove I will be compiling finding along with lab results from hair I have sent to an Independent LAB to be tested by GCMS as I'm sure we can't trust any finding reported back by clip hair. NOT 100% Remy hair not even 100% human hair, it's once you wash them the silicon comes of and you are left with an uncontrollable matted mess that needs to be brushed ever 10 minutes. I wish I was over exaggerating the constant brushing is pulling my hair out the tabs are breaks my up. DO NOT BUY FROM CLIP HAIR! Lie after lie with this company, I recently purchased 2 packs on Tape extensions in 27/30 one pack of 16 and one 18inch packs arrived one saying 18 and one saying 16, both packs where just shy of 16 not a great start. Hair feels great when it arrives I suspect the hair is coated in a lot of silicon to hide the poor quality. Nice hair is applied you will need to brush the hair very 15-20 minutes or you will have a lovely matted ball at the nape of your neck. After 2 washes only using Beauty works Pearl shampoo and conditioner recommended for hair extensions the hair is broken, dry and unmanageable. I tried to raise issues with the company who really don't care what you have to say they will just say 100% remy hair blah blah. I also sent clip hair details on the amount of black fibres laced through the hair and proof of what happens to the black strands when heat is applied…they melt. So I can't believe it's a 100% human hair let alone Remy hair with the cuticle in tack. I had read a few people had left reviews on cliphairs website and the negative reviews had been removed I questioned them on this and said they don't understand where I'm getting that idea from, so I posted a negative review all of 20 minutes later the review had been removed. I know it's not the most expensive hair in the world but they claim tape in hair should last 3-6 months when in reality you get two washes until the silicon peels off and your left with dry broken crazy hair. The have offered me 30% refund this is a joke when application costs are not cheap nor is over £200 for hair. I can't seem to uploads photos of the absolute state of this hair hair was purchased on the 16th of January 2023 and not applied until the 23rd. Please see photos of black strands laced on the extensions these are shorter than the rest of the hair and melt when heat is applied. Photos of frizz and matting are after 2 washes using beauty work SLS free products safe for extension. And last photos of the night mare shedding and build up of hair in the brush. Even if you sit still after 15 minutes you will be a matted ball and have to brush all day long and rip your own hair out. I have sent evidence of all of this to cliphair who don't actually care, so £300 down after fitting and I can't even afford to have them taken out and glue remover does nothing.

Reviews (248)

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Reviews that mention popular keywords

customer service (48) clip hair (36) hair extensions (70)
Thumbnail of user adier1
9 reviews
0 helpful votes
January 20th, 2021

You've got the most discovered and supportive personnel who deal with assist carefully. However, you're now not less expensive, so i would endorse you to other human beings, as properly.

Thumbnail of user lexr8
1 review
11 helpful votes
July 21st, 2017

I recently ordered 20" extensions (single weft) from cliphair Canada. The extensions were a bit tangled when they came (they came quickly) and much less hair than expected. They looked like what my hair extensions resemble after a few months of use (hair broken at clip and thin) overall, a speedy delivery and a fantastic price, great customer service. Not sure if I would order again though.

Thumbnail of user maryssas
1 review
0 helpful votes
June 2nd, 2016

I like the quality of the cliphair hair! The micro beads were just okay though. I think next time I'll order the itip hair and use my own beads.

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From the business

Cliphair is an international retailer of finest quality real human hair extensions. We specialise in providing luxurious 100% Remy human hair extensions, designed to change your look in minutes. Whether you're after a luscious long clip- on ponytail, or super thick double wefted clip in hair extensions, Cliphair has a great range with something to suit everyone. We offer free worldwide delivery, and if you live in the UK you can expect to receive your extensions in just 1-2 days

Business History

Our online store was established in 2007 and we are based in Sutton, London, United Kingdom. We expertise in providing only the best quality 100% Remy human hair extensions and owing to the high quality of our products; we are the most successfully growing company in Europe. We started selling within U. K and then with a quick triumph over local market, we introduced our self in to the major countries around the globe and now within half of a decade we can proudly say that we have customers from all over the world. We deliver all over the world, any country you name it!

The reason for our rapid growth in this industry is due to our competitive prices, high quality and innovative products; fastest comparative delivery and best customer service, which comes from our strong alliance with the world’s largest hair extension suppliers, delivery service providers (e.g., USPS, Canada post, Royal mail) and regular staff training programs to maintain high quality assurance standards.

Customer Service

At Cliphair extensions, everyone is dedicated and passionate about all aspects of the service we offer. Our team is devoted to provide best possible customer care and service to our clients. We believe in continuous learning and hence we highly appreciate and welcome our customers to give feedback about their experience and suggestions to our company so that we train our staff in order to make Cliphair the best customer oriented company.

Company Representative

Thumbnail of user farhanm
Farhan M.
Typically does not respond to reviews

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