• Clinique

2018 CUSTOMER CHOICE AWARD

Clinique

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Overview

Clinique has a rating of 4.28 stars from 262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clinique most frequently mention skin care, high quality, and long time. Clinique ranks 1st among Acne sites.

  • Service
    50
  • Value
    48
  • Shipping
    41
  • Returns
    30
  • Quality
    44
  • Full refund
  • Free shipping
  • 30-day money-back guarantee
  • Yes
Positive reviews (last 12 months): 66.7%
Positive
10
Neutral
0
Negative
5
9
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What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate Clinique?
Top Positive Review

“Very nice”

md rafiul i.
1/10/24

Clinique provides science-backed skincare and cosmetics tailored to specific skin types and issues. Their website provides an enjoyable buying experience with an intuitive interface, comprehensive content, and interactive tools. Skin care and makeup products can be filtered based on factors such as age, skin type, and concern. Detailed descriptions explain each product's essential ingredients and benefits. Clinique offers detailed skin and makeup advice on topics such as acne, anti-aging, and application techniques. Users can put on makeup virtually or receive personalized product recommendations via online skin exams. Clinique.com offers free shipping, samples, and special deals, making it a personalized and pleasurable experience to locate effective products for healthy, beautiful skin.

Top Critical Review

“They have the worst shopping website I have ever used”

L D.
2/5/24

Too bad Clinique products are (in my opinion) the best on the market for skin care. I have been using them for 43 years. However, I would say in the last 8 years their website has gone down the tubes, and their rewards program is laughable. What site gives you something then takes it away if you don't use it? That is just pathetic. The website, it is scarey because it takes forever to load, when it does you have to really watch to make sure it is accurate in your shopping cart. I have shopped and not received my order, until I went to all the trouble of calling them to make a complaint. Oh yeah they made sure I got my order about 2 weeks later and by then I could have gone to the store and picked up what I need. My point is, I am a very busy person. I appreciate the convenience of shopping online just like anyone else, but the Clinique website is awful. Also, when they are having a 25% off sale, OMG if you can even log in you are doing good.

Reviews (262)

Rating

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Reviews that mention popular keywords

clinique products (26)
Thumbnail of user mdrafiuli
1 review
0 helpful votes
January 10th, 2024

Clinique provides science-backed skincare and cosmetics tailored to specific skin types and issues. Their website provides an enjoyable buying experience with an intuitive interface, comprehensive content, and interactive tools. Skin care and makeup products can be filtered based on factors such as age, skin type, and concern. Detailed descriptions explain each product's essential ingredients and benefits. Clinique offers detailed skin and makeup advice on topics such as acne, anti-aging, and application techniques. Users can put on makeup virtually or receive personalized product recommendations via online skin exams. Clinique.com offers free shipping, samples, and special deals, making it a personalized and pleasurable experience to locate effective products for healthy, beautiful skin.

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Thumbnail of user echeverria2768823
5 reviews
0 helpful votes
April 19th, 2024

I love this brand and my true love is the Exfoliating Facial Lotion! Does not dry out, eliminates imperfections, use on the T-zone

Products used:
lotion! cleansing gel

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Thumbnail of user owiltz231
2 reviews
0 helpful votes
April 21st, 2024

When my skin was sullen and moody, clinique was the best solution for tampering the body, i bought the first and twice my skin become better than ordinary

Products used:
Cosmetics

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Thumbnail of user dulced19
18 reviews
264 helpful votes
December 8th, 2023

Really good quality. I bought several products and was completely satisfied. I will buy more and recommend to my friends.

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Thumbnail of user merilyns11
2 reviews
0 helpful votes
November 8th, 2023

The product I received was of outstanding quality, and I can confidently recommend this site to others.

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Thumbnail of user elizabethw347
17 reviews
5 helpful votes
June 23rd, 2022

I was looking for a skin care line years ago and I came across Clinique. I so glad I did. Their products make my skin look bright, translucent, youthful, all the wonderful things you want for your face. They have samples you can try too. Right now, they have 30% of site wide. Just an example of the type of promotions they have all the time. I really hope you try their products! I'm so glad I did!

Products used:
All of there skin care line and many of their cosmetics as well.

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Thumbnail of user amyh39
11 reviews
60 helpful votes
May 31st, 2023

Clinique never disappoints. I placed my first order online. You can join their program for points for free, you get free samples you get to choose and there is always a good deal. Not only that but the order I placed was delivered in a very nicely packaged box in just a few days. It is like getting a present for myself. All items are in good shape, packaged well and easy to unpack.

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Thumbnail of user audreyf269
1 review
1 helpful vote
August 26th, 2023

Clinique offers science-backed skincare and makeup designed for different skin types and concerns. Their website makes shopping their exclusive products a pleasure through an intuitive interface, informative content and interactive tools. The skin care and makeup products can be filtered by categories like age group, skin type, concern etc. Detailed descriptions explain the key ingredients and benefits of each product. Clinique provides in-depth skin and makeup guides covering topics like acne, anti-aging and application techniques. Users can try on makeup virtually or get customized product recommendations through online skin assessments. With free shipping, samples and special offers, clinique.com provides a personalized, enjoyable way to find effective products for healthy, beautiful skin.

Tip for consumers:
Clinique offers science-backed skincare

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Thumbnail of user marciab472
4 reviews
2 helpful votes
May 17th, 2023

Clinique Moisture Surge 100H Auto-Replenishing Hydrator has been an absolute game-changer for my skincare routine. As a girl who values hydration and nourishment, this product has exceeded my expectations. The lightweight gel texture feels incredibly refreshing on my skin and absorbs quickly, leaving no greasy residue behind.

Since incorporating this hydrator into my daily regimen, my skin feels plump, smooth, and radiant throughout the day. The 100-hour auto-replenishing technology ensures that my skin stays hydrated even in harsh weather conditions or during long hours of wearing makeup.

I appreciate that Clinique formulates their products without any harsh ingredients, making it suitable for my sensitive skin. The fragrance-free formula is a bonus, as it doesn't irritate or overpower my senses.

The packaging is sleek and practical, with a convenient pump dispenser that allows for controlled and hygienic application. It's travel-friendly too, ensuring my skin stays moisturized wherever I go.

I also have to commend the excellent customer service I received when purchasing this product from the official Clinique website. The ordering process was smooth, and the delivery was prompt and well-packaged.

Overall, Clinique Moisture Surge 100H Auto-Replenishing Hydrator has become an essential part of my skincare routine. It delivers long-lasting hydration, leaves my skin feeling refreshed, and gives me the confidence to embrace a healthy, glowing complexion. I highly recommend it to anyone seeking a reliable and effective hydrating solution.

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Thumbnail of user rockyc77
2 reviews
0 helpful votes
September 12th, 2023

Such a lovely experience. The girls made the experience really enjoyable even in the current climate. They were so helpful from start to finish., offering great advise and going above a beyond to help me find the perfect dress

Thumbnail of user noraw75
2 reviews
1 helpful vote
July 15th, 2022
Verified purchase

I always wanted a good powder, all the powders i had were always thrown in the trash... this powder is incredible... i took it for the summer, because i can't even use bb in the summer, my face is so shiny that i can see in space, i also have spf cream shiny, + outside my face sweats a lot... this powder is an escape... i took it in shade 5 - medium... girls - perfect! It's perfect... i just stroke the brush and the shiny skin got matte... i heartily recommend it :)

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Thumbnail of user elizabethf1980
1 review
1 helpful vote
May 7th, 2023

I just thought you should know that my daughter loves your makeup but a hurassor is using the makeup to hurass American celebrities that is in Jail and is a Pedifile named Tracy Steele! She is a Little recording Artist and model with Jeremiahs Roses, I am her mother that dows NOT like being hurassed by this Pedifile using your makeup line! That my daughter so loves! Elizabeth Ferrera of Jeremiahs Roses ordained Recording Artist

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Thumbnail of user indub9
1 review
0 helpful votes
March 15th, 2023
Verified purchase

I am using clinique products from almost 3 years from now and I guess I have every product of clinique and I like to stock up with clinique products all the time I don't know why I am always excited about getting cliniques, being a genius member I get good offers on the site, just luv using clinique.

Tip for consumers:
Must give a try .

Products used:
Cosmetics, skin care

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Thumbnail of user joannm143
2 reviews
36 helpful votes
January 22nd, 2020

Clinique has great products and selection. They take time to give you the products you need after asking questions of concerns and what products you're currently using. They also give you several samples you can take home to try to make sure you won't get any allergic reaction from them. They were very helpful addressing all my concerns and offering the products that really helped tremendously.

Thumbnail of user carolynz99
3 reviews
2 helpful votes
January 24th, 2022

Recently, a lot of products for the skin around the eyes have been released. This is one of the most difficult positions in care, so there is no superfluous choice here. Here I want to get from a series of Clinics! And so the clinics always have a good choice of skin care. I've been using it for many years now and I'm very satisfied!

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Thumbnail of user luisas36
14 reviews
1 helpful vote
August 27th, 2022

Clinique is my favorite brands for skin care and also make up. I love the mild scent on their products I love how good it feels on the skin and overall the quality and value highly recommend.

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Thumbnail of user kirsteng50
2 reviews
9 helpful votes
July 19th, 2021

I've started my acquaintance with this brand with the Clinique Moisture Surge Extended Thirst Relief Intensely Hydrating Facial Gel which and for now I have been using the gel from the Clinics periodically for the last three years (if not more) and after which I have understood that I should try more products of this brand. The next product was Clinique Moisture Surge Overnight Mask and I realized that my skin loves a lot products produced by this brand. Do not like decorative cosmetics of these brand, but 's Skin Care is flawless.

Thumbnail of user daniela1201
10 reviews
1 helpful vote
December 6th, 2022

I was searching for a skin health management line a long time back and I went over Clinique. I am so happy I did. Their items make my skin look splendid, clear, energetic, every one of the superb things you need for your face.

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Thumbnail of user jenicem4
16 reviews
15 helpful votes
March 24th, 2021

Regardless of the commodity, it is still of good quality. You pay extra, but the difference is visible on your face! I am normally allergic to face ingredients, but Clinique products do not irritate my skin in the least. I believe that different skin types need different items. And I'm well aware that one brand's goods would not suit everybody. However, almost all Clinique drugs are effective on me.

Thumbnail of user jessicaa1346
2 reviews
3 helpful votes
August 21st, 2021

I'm using this product from last 4 months, it's effective. I use it 3 times in a week before sleep. In next morning my skin is really fresh and smooth but doesn't' bother my acne skin.

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Thumbnail of user dorothyt451
1 review
1 helpful vote
July 19th, 2021

This year I got acquainted with the online store Clinique. I have already made many orders, which I can confidently say that the cosmetics meet impeccable quality. The service of managers is worthy of respect and gratitude. Orders that I was hoping for in time were packed accordingly to the requirements. Thanks! I will continue to maintain relations.

Value
Shipping
Thumbnail of user soniak101
2 reviews
3 helpful votes
July 31st, 2021

The first time I tried the products of this brand was two years ago when I was on holiday with my sister and she recommended me to use a daily skin routine of this brand and I decided why not? I bought cream, toner, and sunscreen cream after which my skin changed for the better. I have never imagined it can be looked like this, Moreover, all products are of quite reasonable prices for such quality!

Thumbnail of user kinaf4
1 review
2 helpful votes
January 27th, 2022

A great brand to keep me look young and beautiful from their make up line to their skin regimens. Nothing but quality and effective products.

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Thumbnail of user debg182
3 reviews
4 helpful votes
April 22nd, 2022

I have very sensitive skin - clinique's makeup remover that is oil based is amazing. You just gently wipe and your mascara is off!

Products used:
Makeup Remover

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Thumbnail of user anab238
4 reviews
21 helpful votes
January 29th, 2020

I think they work well. I have young skin so maybe not much is needed of them. But anyway, good products. Makes my skin feel nice and smooth especially after a night clubbing.

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About the business

Shop the official Clinique website for skin care, makeup, fragrances and gifts. Read reviews & get Free Shipping today. Allergy Tested. 100% Fragrance Free.

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  • Full refund
  • Free shipping
  • 30-day money-back guarantee
  • Yes

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