website thubmnail of Clinique
How would you rate Clinique?
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New Jersey
1 review
1 helpful vote
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Impeccability
July 19, 2021

This year I got acquainted with the online store Clinique. I have already made many orders, which I can confidently say that the cosmetics meet impeccable quality. The service of managers is worthy of respect and gratitude. Orders that I was hoping for in time were packed accordingly to the requirements. Thanks! I will continue to maintain relations.

Date of experience: July 18, 2021
Virginia
1 review
6 helpful votes
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DO NOT RECOMMEND
February 19, 2020

I have used Clinique all my life and their products are great. Clinique.com has the worst customer service. I've been trying to redeem a gift card for over a year and their website is faulty to where it doesn't take it and tries to bill my credit card instead. I have called about five times about the same issue and there phone agents are not knowledgeable, unprofessional and if they don't have an answer to my question, they hang up.
Today was the last straw! They now are saying they are having system issues and are unable to take the gift cards. What happened the last four times I called? This is daylight robbery!

Date of experience: February 19, 2020
India
7 reviews
8 helpful votes
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Wonderful products
December 22, 2021

Clinique provides a wonderful assortment of items. They take the time to ask you questions about your issues and what goods you're already utilizing before giving you the items you require. They also give you numerous samples that you may take home to see whether you have an adverse reaction to them. They were quite helpful in answering all of my problems and recommending solutions that were extremely beneficial.

Date of experience: December 22, 2021
Canada
3 reviews
1 helpful vote
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Their products are terrific - truly. Absolutely no complaints. But good luck trying to get their site to give you the free products that they promise. And they send you misleading advertising eg: 15% off and then you find out after the order is made and you call the Service Line that you "don't qualify". This is the kind of gimmick that was made infamous by banks, insurance, and auto companies. I suggest buying their products at Sephora.

Date of experience: July 26, 2022
South Carolina
4 reviews
16 helpful votes
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Too much hype
June 28, 2015

I don't think that Clinique really lives up to all the hype. I have porcelain skin, and none of their foundation is light enough for my skin, and if I wear it it turns me orange. I bought some mascara, and it was okay. Not very impressed. They do have some very pretty lipstick colors though.

Date of experience: June 28, 2015
Alabama
195 reviews
359 helpful votes
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I hate to say it but it's true. I have tried this make up over and over again and I break out. The same with my sister also. The only thing I can use is lipstick maybe. I've tried the sensitive skin products and I broke out even more. So, for me, it's a no.

Date of experience: October 16, 2018
India
5 reviews
6 helpful votes
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I just hate this site
September 27, 2014

I just hate this site. They claim that they only sales quality product. They are really expensive to purchase. I had purchased eye mascara and I got eye infection after using it. This is not the first time that I am using it before also I did use mascara and I had no problem. Please beware of this site if you are really bother about your skin.

Date of experience: September 27, 2014
India
5 reviews
14 helpful votes
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This is one of the worst company available online. Any other customers using this companies product then please make sure that the chosen one is good otherwise avoid it. They will waste your time and money. Because this company not consider customers needs and wants. Their products are with high price and poor quality. I have gone through with several review sites to know more about this company but I didn't find good reviews.

Date of experience: September 19, 2014
Jenny D.
California
8 reviews
20 helpful votes
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Save on a road rage! I receive my order of an eye shadow with a finger nail running right through it! Colors on the computer screen does not even come close to the actual ones they have in their stores. The lighting is very poor when you walk into the mall despite them giving you the table lamp and the best they can do is give you a few samples to take home with! You would wish they could get their act right on the spot since these are luxurious cosmetics! However, they are more than happy to take your money and even more to give you the refunds! And then they play it up to win you over!

Date of experience: August 29, 2019
India
3 reviews
9 helpful votes
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Good quality.
January 24, 2022

This year I got acquainted with the online store Clinique. I have already made many orders, which I can confidently say that the cosmetics meet impeccable quality. I think they work well. I have young skin so maybe not much is needed of them.

Date of experience: January 23, 2022
Germany
1 review
9 helpful votes
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I bought presents for my mom and sister at this shop. That was some skin and hair cosmetics for daily usage. The parcel comes on time. All the products were packed well. As I understand the quality is also good.

Date of experience: March 24, 2020
North Carolina
2 reviews
1 helpful vote
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My sister got me Clinique perfectly happy for my birthday I sprayed it on me and started coughing and gagging smells like a dead dog I only wear a beautiful she is a full-blown pothead so I can understand why she got me this

Date of experience: November 23, 2023
Ukraine
2 reviews
3 helpful votes
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The first time I tried the products of this brand was two years ago when I was on holiday with my sister and she recommended me to use a daily skin routine of this brand and I decided why not? I bought cream, toner, and sunscreen cream after which my skin changed for the better. I have never imagined it can be looked like this, Moreover, all products are of quite reasonable prices for such quality!

Date of experience: July 29, 2021
Washington
1 review
0 helpful votes
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Waste of money
February 9, 2023

The Clinique high impact lash amplifying serum is extremely expensive and it doesn't appear to do anything. I've used it for a month now and my lashes look the same.

Date of experience: February 9, 2023
Colombia
4 reviews
1 helpful vote
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Very good
June 25, 2019

I had never used these products, I thought it was very expensive, but I do not regret it was worth it because its makeup base leaves your face without imperfections you look like model ready for the photo.

Date of experience: June 23, 2019
GB
5 reviews
1 helpful vote
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Clinique has great products and selection. They take time to give you the products you need after asking questions of concerns and what products you're currently using. I believe that different skin types need different items. And I'm well aware that one brand's goods would not suit everybody.

Date of experience: January 18, 2022
Netherlands
3 reviews
2 helpful votes
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Clinique goes a long way with highly pigmented makeup products. Then the affordability. When I'm on budget, somehow I'll always find something good to that works for me.
So easy to stock variety of makeups for several occasions and selection.
Clinique is my best friend.

Date of experience: May 31, 2019
Virginia
13 reviews
34 helpful votes
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So many gifts and ideas available in their shop that it was really difficult for me to decide. But after I did that, they delivered the gift I bought very fast and my friend was very happy when he received it.

Date of experience: July 30, 2014
Illinois
1 review
12 helpful votes
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Ordered products on Clinique.com because was offered two "bonus" products. The bonus products were shown as pumps. Received the products last night and they were the small tubes. Called the customer service line and basically was told "your problem, not ours". Last time I buy anything from Clinique.com. Update: Good news! They redeemed themselves. They called me this morning and offered me additional products. So, will be buying from them in future. Good job, Clinique!

Date of experience: December 12, 2017
India
7 reviews
8 helpful votes
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Best Cosmetics Counter
October 20, 2021

I've purchased numerous goods from the cosmetics counter, and they appear to have items that I enjoy. I like to test out new products and see what I like to buy there. On my delicate skin, this is the only makeup I can use. Lipstick and eye makeup come in a variety of hues that I like. Their mascara, High Impact, is the best!

Date of experience: October 19, 2021

Overview

Clinique has a rating of 4.1 stars from 259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clinique most frequently mention skin care, high quality and long time. Clinique ranks 1st among Acne sites.

service
50
value
47
shipping
41
returns
32
quality
43
+9