AS A FORMER EMPLOYEE IN UTAH I HAVE WITNESSED THE FOLLOWING.
They use STOLEN identity to fund accounts, then ask people to add secondary on account MASKING stolen ids.
They hired me as a felon and held that over my head for their wrong doings.
They treat customers as less than, behind their backs, they not only MAKE FUN of customers but also discriminate customers who have medical conditions " one time supervisor asked me jokingly to request medical records from a customer who could not pay at the time"
In training they teach us how to shake customers down for money in a non human/caring way.
They have their call center in Costa Rica for a reason.
They fired me after I entered a serious complaint.
RUN RUN RUN!
CONFIDENTIALITY DOESNT APPLY TO CRIMES/WRONG DOINGS!
They address customers in their system as ROSE once again deliberately hiding the true identity of the customers in their system.
For example a person stolen ID of person called Josh Robin Smith, a female uses name Robin when calling in when you look at the ID it's an African American male senior citizen who is 79 years old and not the female, yes THEY FUND ACCOUNTS JUST LIKE THAT!
I have reported it to the attorney general in Utah because I have come acrossed way too many accounts like that!
They deliberately ask us to LIE to customers to tell customers that DMV is running behind and don't have license plates yet - they ask us to tell customers that our "Tittle and Registration department"is working on their case to get their license plates when in reality we don't have anybody working on anything as this department don't even exist and consist of a couple of people sitting around their desks clueless of what should be done and most of the time will only LIE to get more time out of customers.
They build new profiles on top of stolen identities as " secondary account users" totally masking the stolen ids used to fund accounts. So if you use stolen id to open account and call in later and say you are adding someone else as a secondary user, you provide the new info like date of birth, name etc voiala with the help of ClickLease you just not only committed a crime but also illegally got funding!
In theory they say not to use cellphones to protect customers identity within the company but EVERYONE DOES USE IT OPENLY, including myself. I have witnessed people taking pictures of computer monitor where "customer's information" were stored, needless to say they could care less as long as you do as you're told 🤫
They DO NOT report to credit bureaus so they can stay under the radar!
I saw many practices in their that made me scared for my life in dealing with them, this is going unnoticed!
THAT'S THE CLICK WAY!
PS: This is my honest truthful review, this is my freedom of speech based on the horrible experience that I had at that place. This is not a defamation of character by any means, this is my freedom of speech and my experience based on true facts and events that took place and are still going unaddressed.
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