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Overview

What reviewers want you to know

Positive highlights

  • When I began to have garage door opener issues, I looked online for a company with a good reputation.
  • I am completely satisfied with the service I received from Precision Door Service.

Critical highlights

No critical highlights yet

How would you rate Precision Garage Door Cleveland?
Top Positive Review

“Outstanding service on a big job on a Sunday!”

Alex R.
9/12/16

Outstanding service on a big job on a Sunday! You technician Anthony (who has helped us before on a previous install) once again did a fantastic job, even recognizing that he needed an extra pair of hands. You team acted very professionally, worked quickly to get our house moving back to normal after a lightening strike took down most electronics, including the garage motor/controls. Thank you for being there. I hope you know how good your technicians are, especially Anthony

Top Critical Review

“Bill called and told me when he would arrive and he...”

Kathy M.
3/6/18

Bill called and told me when he would arrive and he did arrive on time. He explained everything to me and answer all my questions. Bill was very professional and respectful. I would recommend you to my neighbors because you and your technicians are knowledgeable and trustworthy.

Reviews (286)

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Reviews that mention popular keywords

garage door (104) precision door (29)

Reviews from Related Businesses

Thumbnail of user eileenp38
Eileen P.
1 review
0 helpful votes
October 12th, 2016
Verified purchase

The employee was very prompt and gave me all the information I needed.
He came back in 2 days to do additional work. I needed to have a seal placed on the bottom of the garage door.

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Neverlin F.
1 review
0 helpful votes
October 14th, 2016
Verified purchase

We were satisfied with the work that was done. Your representative Anthony wise was informative, courteous and personable. We enjoyed the professionalism as well. We certainly would recommend your services. It was a fun experience.

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Mark C.
1 review
0 helpful votes
October 19th, 2016
Verified purchase

Doing business with Precision was quick and easy. They arrived to my house the same day I called and fixed the problem immediately. The repairman Paul was very polite and thorough with inspecting the garage and determining the problem. Thanks Paul and would recommend Precision!

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Rob D.
1 review
0 helpful votes
October 21st, 2016
Verified purchase

Have a garage door that I hadn't had serviced in over 15 yrs.! Your technician Will showed up on time and promptly got to work diagnosing the issues that I was having. After presenting me with different options as well as his recommendations, he replaced the worn-out, cheaper grade, original parts with brand new upgraded parts, giving my garage door a fresh, professional overhaul. He was neat, professional and very meticulous about his work and got a big job done in just over an hour!

I would highly recommend Precision to anyone! You will get a friendly, knowledgeable technician and a quality job done right!

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Rex B.
1 review
0 helpful votes
November 1st, 2016
Verified purchase

Called yesterday afternoon. Fixed this morning! Very helpful scheduler, who reviewed previous work completed with me and applied a service call fee discount. Bill arrived first thing this morning after calling to let me know his ETA. Very friendly and courteous man, who listened carefully and patiently, diagnosed the problem, and clearly outlined our options. Excellent attention to detail. A positive experience from initial phone call to working door.

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Suzana F.
1 review
0 helpful votes
November 1st, 2016
Verified purchase

Great work. Bill arrived on time, He was friendly, professional, fixed the garage door promptly. I am very impressed and happy with his excellent services.
Suzana

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John M.
1 review
0 helpful votes
November 1st, 2016
Verified purchase

Bill did a great job and very professional. He made sure the job was done right. I give him 5 stars. I selected 5 stars above but not sure if it took.

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James L.
22 reviews
1 helpful vote
September 12th, 2016
Verified purchase

Punctual and professional garage door repair. Replaced ten rollers, two coil springs, center bearing plate, 16'10" shaft, lubed and calibrated.

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Lenora L.
1 review
0 helpful votes
August 13th, 2016
Verified purchase

Great! My garage door stopped working. I called a couple of companies for a repair appointment.
Precision offered the quickest appointment. The repairman came on time, diagnosed the problem, gave me an estimate of cost and repair time, completed the job neatly, and tolerated my 8 yr old son's presence! This is completely opposite of the experience I had with a competitor a couple of years ago when the garage door was replaced!

Thumbnail of user terryh215
Terry H.
1 review
0 helpful votes
August 30th, 2016
Verified purchase

Anthony was very pleasant to work with. He was there at the time he said he would be when he called. Explained everything I needed to know about what he was doing. Thanks for great service!

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Kelly S.
1 review
0 helpful votes
August 23rd, 2016
Verified purchase

We were very satisfied with the work done by Precision Door. Anthony was our service tech. He let me know when he was in route for the appointment. He took the time to explain our options for repair, then repeated everything when my boyfriend got home. The work was done in the time expected and done professionally. Thanks!

Thumbnail of user johnc1343
John C.
1 review
0 helpful votes
August 24th, 2016
Verified purchase

Bill came out and was a very profesional tech. He explained what was needed then gave us 3 options. There was no pressure to purchase the more expensive package even though we did. He also explained how to maintain the door during the year on our own. With the job he did I'll probably won't need them again but if I did I wouldn't hesitate.

Thumbnail of user christopherm224
Christopher M.
1 review
0 helpful votes
August 25th, 2016
Verified purchase

We were extremely pleased with the service provided by Bill Adamini this past week. He was prompt, thorough, and pleasant.

Your firm should be proud to have him as a representative of your business.

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Ray W.
7 reviews
0 helpful votes
August 27th, 2016
Verified purchase

Spring went on garage door Saturday morning 7:30 a.m.. Called and Zoran arrived within a couple hours. Garage door needed some serious TLC. Many parts were worn out. Zoran did a fantastic job. Polite, courteous, knowledgeable and professional. Would recommend to all. Thank you for the prompt and professional attention.

Ray W.

Thumbnail of user karina6
Karin a.
1 review
0 helpful votes
August 27th, 2016
Verified purchase

Everyone we worked with was knowledgeable, professional and friendly, from Anthony in our initial consult to Ryan, our installer, to the customer service center team. We were very pleased!

Thumbnail of user ronalds193
Ronald S.
1 review
0 helpful votes
August 30th, 2016
Verified purchase

You could not ask for a better company to deal with. I would never use nor recommend any other company. The technician treats you just like family and is very knowledgeable.

Thumbnail of user johnc1002
John C.
26 reviews
6 helpful votes
September 12th, 2016
Verified purchase

Arrived on time, introduced himself, and got right to work. Remedied repair issue pretty quickly, and also did some preventive/tune up work as he wrapped things up. Very personable tech. Have had 3 techs out in 5 years for various repairs or parts. All have been very good. All are 5 STAR worthy. Thank you.

Thumbnail of user valeriel56
Valerie L.
1 review
0 helpful votes
September 2nd, 2016
Verified purchase

Thank you Bill and James for the speedy installation of our new garage door opener. Both were polite, professional, and knowledgeable from start to finish. They replaced one opener for us and adjusted the sensors on the other. Bill and James programmed the openers and keypad and showed me how to use everything. While I don't look forward to having to replace our second door's opener, I am glad to know Precision Door offers such wonderful service (and quick and easy scheduling).

Thumbnail of user chuckc63
Chuck C.
1 review
0 helpful votes
September 2nd, 2016
Verified purchase

Your technician, Ryan was very professional and explained everything. He was very neat and left no mess behind.

Thumbnail of user billk153
Bill K.
2 reviews
0 helpful votes
September 6th, 2016
Verified purchase

Our technician was prompt, friendly, knowledgeable, competent, and helpful. He presented some options and made the needed repairs quickly. We were extremely pleased with the service and the price was right. Thanks!

Thumbnail of user chadf33
Chad F.
1 review
0 helpful votes
September 6th, 2016
Verified purchase

The spring broke on the garage door the night before. I called them in the morning after doing a quick search. They said they would be there between 10 and noon. They were there by 10:30 and done by 11:30.

Thumbnail of user valerieb102
Valerie B.
1 review
0 helpful votes
September 7th, 2016
Verified purchase

Once again Precision offered honest, wonderful service. We have had them repair our doors, and install new motors. This time, unfortunately for us, the only solution would be new doors. Our old doors are rusting and the wood is rotting. We are not in a position at this time to replace the doors, but when we are we will certainly call Precision.

Thumbnail of user eddies66
Eddie S.
1 review
0 helpful votes
September 7th, 2016
Verified purchase

Zoran was great and very knowledgeable! Everyone I talked to on the phone was great, as well! Zoran was very patient while discussing my options for my new opener. I give him and the Precision Door team my full recommendation!

Thumbnail of user mikep496
Mike P.
1 review
1 helpful vote
January 8th, 2019
Verified purchase

Our garage door broke (spring) late Friday night 12-28-2018. I could not open it by hand. Called Saturday morning at about 9:45 am. By 3:00 pm on Saturday afternoon the door was repaired.
The technician that came out was John Gilles, we could not have been more pleased with his professionalism, knowledge, and friendliness. During our conversation, I had asked about garage door openers. When he gave me the paperwork for the work he did he also gave me information on the openers that Precision recommends and took the time to explain the difference between them. Great job from beginning to the end, Fast and great service.

Thank you,
Mike Piskura WO# *******

Thumbnail of user berthay3
Bertha Y.
1 review
1 helpful vote
December 22nd, 2018
Verified purchase

My service person name was John,he was very helpful, he repaired my garage door, he did an excellent job, as far as I can tell. Very courteous ,professional prompted and friendly. A friend recommended your company ,I'm happy with the service. Kip

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