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Overview

What reviewers want you to know

Positive highlights

  • When I began to have garage door opener issues, I looked online for a company with a good reputation.
  • I am completely satisfied with the service I received from Precision Door Service.

Critical highlights

No critical highlights yet

How would you rate Precision Garage Door Cleveland?
Top Positive Review

“Outstanding service on a big job on a Sunday!”

Alex R.
9/12/16

Outstanding service on a big job on a Sunday! You technician Anthony (who has helped us before on a previous install) once again did a fantastic job, even recognizing that he needed an extra pair of hands. You team acted very professionally, worked quickly to get our house moving back to normal after a lightening strike took down most electronics, including the garage motor/controls. Thank you for being there. I hope you know how good your technicians are, especially Anthony

Top Critical Review

“Bill called and told me when he would arrive and he...”

Kathy M.
3/6/18

Bill called and told me when he would arrive and he did arrive on time. He explained everything to me and answer all my questions. Bill was very professional and respectful. I would recommend you to my neighbors because you and your technicians are knowledgeable and trustworthy.

Reviews (286)

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Reviews that mention popular keywords

garage door (104) precision door (29)

Reviews from Related Businesses

Thumbnail of user tonyj69
Tony J.
1 review
0 helpful votes
May 5th, 2018
Verified purchase

My technician was Zoran Jovanovic. He was very professional taking his time going over all details. I'm very satisfied with his customer service. I will continue to use and recommend Precision to family and friends. Outstanding service. I'm very happy with the results.

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Eddie S.
2 reviews
0 helpful votes
May 2nd, 2018
Verified purchase

Extremely pleased with the entire process. Everything is explained to me on the phone, the appointment was set on our season email confirmation. The morning of my appointment the technician called me and said I would everything is me on the phone, the appointmehnt was set on our season email confirmation. The morning of my appointment the technician called me and said I would be the first appointment of the day at 8 AM and he would be there at 8 AM. I showed up at 8 AM. He was efficient he was knowledgeable he was courteous and I highly recommend them.

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M a.
1 review
0 helpful votes
April 18th, 2018
Verified purchase

The tech 'Z' was amazing, professional, friendly, clarified the issue. Repaired the garage door & cables in less than 1/2 hour.
Offered to check our other door to ensure no future issues. Made a recommendation to replace the opener down the road. (NO pressure tactics) We have used Precision Overhead Garage Door Since 2012.. Honorable company, they stand by their warranties. Excellent products. Someone you can trust!

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Ed W.
1 review
0 helpful votes
April 16th, 2018
Verified purchase

I've used other company's but your company's service and price was the best in town. The tech was nice, pleasant and fast! He even waited a few minutes for me to arrive!! I will recommend to all my friends

Thumbnail of user charlief38
Charlie F.
2 reviews
0 helpful votes
April 12th, 2018
Verified purchase

Our repairman was very courteous and personable. He came over on time and identified the problem and repaired it very quickly. He came back and installed the part that was not available in his truck the next day, again on time. Quality work that I would definitely recommend.

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Jennifer O.
7 reviews
0 helpful votes
April 12th, 2018
Verified purchase

I was very pleased with the prompt response from our Technician Bill Adamini. We knew when he would be arriving. He was very thorough and explained things well. I would definitely recommend Precision Door Service.

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Norma C.
1 review
0 helpful votes
April 9th, 2018
Verified purchase

The technician confirmed his time. He explained everything to us and made the necessary repairs. We were happy with the service by Anthony Wise.

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Molly C.
1 review
0 helpful votes
April 5th, 2018
Verified purchase

Bill was very professional. One of the best service people I have ever dealt with as a homeowner.
Excellent. I will recommend Bill and your company to my friends if your services are needed.

Thumbnail of user tomf213
Tom F.
1 review
0 helpful votes
March 27th, 2018
Verified purchase

I love working with Precision they always are on time ,very professional, and very knowledgeble.
thank you

Thumbnail of user dawnr73
Dawn R.
4 reviews
0 helpful votes
March 23rd, 2018
Verified purchase

This is the second time I have needed my garage serviced! John is awesome. He is courteous, knowledgeable and his customer service skills are top notch! He's a gem!

Thumbnail of user samanthah131
Samantha H.
2 reviews
2 helpful votes
March 21st, 2018
Verified purchase

Paul our technician arrived very promptly and was absolutely amazing. He was friendly and helped with selecting a new opener system. He answered all my questions and completed the work quickly! We would highly recommend!

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Chad H.
1 review
0 helpful votes
March 21st, 2018
Verified purchase

All that I can say is that I was totally satisfied with the service I received from Precision Overhead Garage Door.

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Bob U.
7 reviews
12 helpful votes
March 20th, 2018
Verified purchase

Installer was prompt, courteous and knowledgeable. My only issue was the cost. I was quoted $185 to replace my broken door spring but the installer said he couldn't replace just one spring so it was twice as much to replace the broken one plus the spring that wasn't broken. And because their new springs mounted to the center plate differently, they also replaced that (another $90 for that little piece of metal) to bring the total bill to $460.

Thumbnail of user sheilaw80
Sheila W.
1 review
0 helpful votes
March 19th, 2018
Verified purchase

Paul was great, he was on time and was very friendly and professional. He went the extra mile to get our job done.

Thumbnail of user scotts199
Scott S.
11 reviews
12 helpful votes
March 17th, 2018
Verified purchase

The technician was prompt and professional. He reviewed the issue with my old garage opener, spelled out the options, and then quickly and efficiently installed our new Liftmaster opener. He walked through the invoice in detail, gave me a complete run-down on operating the unit, and the repairs made to our door, and offered on-going maintenance advice. I will definitely be calling Precision for any of my future garage door needs.

Thumbnail of user victoriav53
Victoria V.
3 reviews
0 helpful votes
March 16th, 2018
Verified purchase

Very good experience I'm so glad I went with them the gentlemen call gave me about around about time did not have me waiting all day was very professional and kind

Thumbnail of user tinaw151
Tina W.
1 review
0 helpful votes
March 16th, 2018
Verified purchase

Paul did a great job! Went above and beyond for us! Friendly, thorough, helpful and courteous-I would not hesitate to recommend him to friends and family!

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Devin F.
1 review
0 helpful votes
March 15th, 2018
Verified purchase

On my way in from letting the dog out for the last time last night, the garage door would not function. Of course this was just about midnight! After reading reviews of garage door companies, we decided on PD and are now over the top more than pleased! We got an appointment first thing this morning which we really appreciated. Our technician Bill called when he was on his way as requested and arrived shortly after that. Since I am new to this home, he had his work cut out for him because I could not be helpful in terms of prior garage door service or replacement issues. Bill was not only an excellent installer, but an excellent educator as well. He diagnosed the situation within 3 seconds of entering the garage. He educated me on the door, parts and labor, yet what I appreciated the most was that he correlated it to usage and product life span issues. It was through this education and comparative analysis that I was able to make the right decision for us. After he rebuilt the door, he even showed me the old parts and pointed out the issues with them. I am very confident that I made the correct decision and and that PD was the best company to do the work. Thanks for making this so seamless Bill and PD!

Thumbnail of user lanam28
Lana M.
1 review
0 helpful votes
January 11th, 2018
Verified purchase

John was my Technician and he was knowledgeable and professional. He showed up on time as scheduled and did a terrific job. I've used your service before and it's always excellent.

Thumbnail of user steves621
Steve S.
1 review
0 helpful votes
January 11th, 2018
Verified purchase

John was very knowledgeable of his job and completed his job in a very timely and professional manner.

Thumbnail of user davei19
Dave I.
4 reviews
1 helpful vote
January 10th, 2018
Verified purchase

Bill was right on time, called when he was on his way. Did a good job letting me know of my options and what made the most sense. Talked me through what he was doing and how I could best maintain good performance moving forward. Took a good amount of time to explain everything to me. I would recommend the service based on ease of setting up an appointment, promptness of the service, thoroughness of all explanations, and overall work performed. Door now works like a charm and I learned a lot about how to maintain it myself to save money in the future.

Thumbnail of user jims457
Jim S.
1 review
0 helpful votes
January 8th, 2018
Verified purchase

The experience could not have been better. Will confirmed his ETA, showed up on time, explained things THROUGHLY and he was absolutely professional. I learned "tricks" of programing I didn't previously know. I would unhesitatingly recommend your company and its service to others. Kudos to Will

Thumbnail of user benl136
Ben L.
1 review
0 helpful votes
January 8th, 2018
Verified purchase

The repairman did a fantastic job by arriving within the estimated window, he was very professional in the repair and took care of a second issue I was not aware of with the door's lock, and advised me of what had caused the issue with the door in the first place. I would be happy to recommend him to friends and family.

Thumbnail of user careym33
Carey M.
1 review
0 helpful votes
January 9th, 2019
Verified purchase

The service was great and Will who came out to service the door gave me all of my options and made it very easy to make a decision.

Thumbnail of user mikep496
Mike P.
1 review
1 helpful vote
January 8th, 2019
Verified purchase

Our garage door broke (spring) late Friday night 12-28-2018. I could not open it by hand. Called Saturday morning at about 9:45 am. By 3:00 pm on Saturday afternoon the door was repaired.
The technician that came out was John Gilles, we could not have been more pleased with his professionalism, knowledge, and friendliness. During our conversation, I had asked about garage door openers. When he gave me the paperwork for the work he did he also gave me information on the openers that Precision recommends and took the time to explain the difference between them. Great job from beginning to the end, Fast and great service.

Thank you,
Mike Piskura WO# *******

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