Classmates

They are a Scam and Fraudulant! Uncooperative and Rude. I was charged $96.00 on 12/07/2023 without my approval. They said that they renew every 4 years and one must let them know after automatically doing so to cancel before the next auto charge. Do not do business with this company they are not to be believed.

DO NOT SUBSCRIBE TO CLASSMATES.COM They will sneakily auto renew and if you attempt to request credit they will DENY YOU CREDIT! Unethical practice and poor customer service. YOU WILL REGRET SUBSCRIBING TO CLASSMATES.COM. Form a Facebook Group page for your class instead. Look at your CC Statement: PCH*Classmates.com *******900 US $60.00
DO NOT SUBSCRIBE TO CLASSMATES.COM - CREATE A FACEBOOK GROUP FOR YOUR CLASS INSTEAD

Classmates.com does not understand the unsubscribe function. I have unsubscribed more times than I can count yet they usually resubscribe me in a few weeks without my permission. I am now reporting them as spam and do not let Google unsubscribe. They won't take NO for an answer.

Stoe 99 dollars from me without any notice. Charged me that much to renew and did not tell me of the pending charge. Did not get refund even though I asked for one. Crooked. NOt worth the robbery. I was dubious about spending 12 dollars a year to see my fat old classmates. Run away from these guys. Robbery

Classmates business practice leaves a lot to be desired. Don't give them you credit card. They take your money and you have no way to get it back. Buyer beware.

Classmates makes it unnecessarily difficult for friends and fellow students to find photos I've posted for them to see. It offers very little to users compared to other social media programs even though Classmates charges membership fees while others are free. And now users encounter numerous advertisements while using the Classmates app, so users pay to view ads! Prepare yourself to be disappointed!

When I first learned of this site, I was given a 'lifetime' membership. I understand things change, but there was no communication or exceptions. I have yet to return and my school had their 50th anniversary last Sept, which I did not attend.

After numerous years I'm going on this site and reading about the classmates I finally decided to make the plunge and join their group with the $10.30 for 3 month subscription yes I agree to the agreement I did not know that I was agreeing to a automatic charge to my credit card monthly after I was recharged a second time of $21.30 I believe I called up the cancel took me forever to get somebody on the phone and finally I was told that they have no cancellation policy I was flabbergasted this is the second time in 2 weeks that this was done to me by classmates and also another website I put a complaint in through PayPal turns out that there's nothing they can do and I figured that before I put the complaint in but if anybody ever wants to try to get on to this site please do not ever sign up cuz it's the worst thing you'll ever do if you look at the reviews which I normally do but this time I didn't because I've been on it for off and on for years the site is only rated with one point star so as my title is scammed that's what I believe classmate thing it's a shame that people are out there trying to join this to connect with former classmates and these people found a way to rip you off please tell all your friends and anybody else never join this site I'm just glad I caught this mistake before it got too far I can't imagine how many other classmates out there have gone on and not even realize they're being charged
Thank you
Raymond Stanley

This website is so bad, I want a refund even though I never bought anything. Everything is locked behind a paywall, plus this website is extremely useless, there's Instagram, Twitter, and other social media. I don't understand why people still use this. I hope you guys get sued

I did NOT sign up for automatic renewal. They said I did. They are liars. Watch yourself with this company.

I got on Classmates years ago but always just used the free version. It wasn't very useful. They were always sending me emails about people who were not in my class and most I had never heard of. I never signed up for any payment option. Then one day I got a notice from PayPal that they had paid $96 to Classmates! I contacted PayPal and they said it was a recurring charge that I had signed up for. I had not! PayPal was not very helpful. They said there was nothing they could do until they contacted Classmates. I called my credit card company and they credited my account immediately and sent me a new card with different numbers. I have cancelled my Classmates account. I would like to cancel my PayPal account but they won't let me because they consider this an "open claim". This all happened six months ago. They said they can't close it until they hear back from Classmates!

I ordered a yearbook for my husband's NYC-based high school and was sent one from California. When I tried to get a refund for THEIR mistake, they refused! They are not reputable and have scammed far too many individuals! I should have researched Classmates.com BEFORE doing business with them. There are tons of complaints about them online! 'CROOKS & SCAMMERS are we, Classmates.com'... should be their tagline!

When my account automatically renewed in 2021, I called to cancel it. Much to my surprise, they auto renewed it again, today, in 2023. The renewal notice went to an email address that I no longer use, so I didn't find out about the renewal until it showed up in my PayPal account. I called Classmates today, the same day that the renewal went through, but they are refusing to refund my money and claim that they have no record of a prior cancellation. I have not used Classmates since I cancelled my membership in 2021.

I signed up for services, introductory rate. They say it's automatic renewal and I was told. I wasn't. Then they double billed me claiming I signed up under 2 different email. I didn't They refused to credit the double billing. Furthermore, they notify me of contacts from people from different classes. I'm overwhelmed with notifications. Then they say, I contacted myself.

Classmates is like the Roach Motel... you can check in but you can never check out. I have requested cancellation of my subscription several times... they make dealing with them so difficult... run around, run around, run around. They won't let you change anything unless you can give them the last 4 digits of the credit card you used to set up the account decades ago! Finally, I went to my bank credit card to block them from billing me again. Dreadful service.

I didn't even know I was still on their website. They charged me today, I got right to PayPal and now I still can't get my money back. Auto pay, thats how they are ripping off people! I said they sent me an email OK they send emails every day who the hell reads every one of them. The only reason I gave one star is because I can just submit it without putting one on
Thier rule is take the money and don't resfund ever

They notify me of visitors but never let me see who it is.
Not unless I pay them or upgrade. Ridiculous!

I called to cancel my 85 y/o moms account and get a refund of the yearly fee they auto charged 2 weeks ago. My mother doesn't use classmates and can't even see the computer screen. The supervisor said she'd been using it, but it was me trying to find out if she had an account after seeing it on her discover bill. Mom wasn't using it and didn't have a password to get in. I had to make a password to even see if she had an account. I told her all this and the supervisor argued with me until I was totally frustrated and hung up. Classmates trains their supervisors to be cold, callous, and greedy. This is a company that is taking advantage of elders.

They can't even get the year I graduated right,I tried to cancel but it's almost like joining Scientology, it's almost impossible for me to cancel I'm really sick of them.
I unsubscribed like five times and they still can't get it through their head that I no longer want to be part of classmates.com.
Now they want me to click a rating I can't even rate them one star, but in order for me to continue I have to click one even though I do believe it's zero.

I signed up for a trial and immediately I had problems signing in. I contacted customer service about it and just kept getting the response "An email will be sent to you within 15 minutes to reset your password". The emails never came. I called them several times and again the 15 minute email. Finally I called them to cancel my subscription and guess what? Yup, a cancelation confirmation email In 15 minutes, it never came and they continued to take my money. I finally had to cancel my card and get a new one. DONT JOIN...

I was charged for renewal fee that I did not authorize. I have not run my reunions now for over a year when I contacted the company all they did was read from a script and recite they have a no refund policy even though my subscription renewed today they will not refund the $60. This is a scam company.

Classmates is not like they advertise, really no information about your classmates, site hard to navigate.
If you do subscribe they automatically renew your subscription without your consent withb no refunds. Extremely rude staff. They really border on being a scam outfit. From their response to customers you are valued. Its pay for nothing. My advice do not bother with them.

Site will will take your money by making unauthorized forward billing notifying one after the have all real ready charge you for renewals at highest possible price option. Also Site takes person info and shares or sells your info?! Facebook some how ends up with personal photos posted at Classmates & visa versa?
This appears to be a Data collecting (gathering) tool for commercial interests and is abusing its customer base. Users beware.