CivilTree

I paid Civiltree to file a small claims suit in Jan., heard nothing from them for 6 months. I inquired about my case and was told it was the court's fault, when in reality, they never filed. Finally in Aug. They filed, but never had the person served. When I went to the courthouse, (taking off from work) the people there acted like I was an idiot for not having the defendant served! Isn't that the reason I paid Civiltree? Now they're offering a refund... since Jan. It's now March I'd never recommend them, EVER.

Terrible company... stay away.

They say they will do my Demand Letter within 24-48 hours. They took 4 days to start it, and only after I called to complain. Arbi told me he mailed the letter on the first of the month, then when I check on the status, he told me he mailed it on the 5th.

They say they have online chat, but nobody is ever available. They say they return message, but they did not. Their voice box is full. This is a terrible company and I will never work with them again.

Like Tracey, I too didn't have a good experience.
Last year I contacted CivilTree to file a case for me in Yonkers NY.
When I didn't hear from them 3 months late, I called and was told that I had a 5 yr statute of limitation, but they will file it now.
Another 3 months went by and still nothing in the mail from them, so I demanded a refund.

Jerked me around for 3 years - no results - no refund - now no site, no phone, no email... bad business Arbi Nazari!

I filed a small claims case in PA in early April 2012 with CivilTree. I called them every two months to find out what the status of my case was and I was told numerous times that the Pennsylvania court system is very slow but that I should be getting word by mail within the month. After a year of this I was even given a trial date from CivilTree which never existed as I never received the hearing notice from the magistrate in the mail. When I called CivilTree, yet again, about this they told me they would give me a refund, which they promptly did. I filed the case myself, which after finding out how easy it was I should have done in the first place (it cost a lot less than what CivilTree was charging too). The district court said they never received a phone call or notice by mail from CivilTree. This place is either extremely incompetent or a scam and I would suggest to anyone looking to hire out their services just go elsewhere.

I contacted Civiltree.com in November 2010 for an Internet fraud case in Georgia. I was suing an Internet vendor for not delivering merchandise (<$1000) that I paid up front for. After 80+ email exchanges (I have them all), I have yet to get my case seen in my local court in Stafford County, Virginia. As of last May 2012 I had finally had enough of the lies and excuses of why my paperwork had not been filed or why the court clerk was not willing to work with them... blah, blah, blah. Virginia is backed up, Virginia is hard to deal with, Virginia is different that other States. I called the County Clerk personally and explained my situation. She looked me up and stated that at one point I did in fact have a hearing date, but was never notified by Civiltree and thus missed it and my case was dismissed. Otherwise, she had never received any follow on paperwork from Civiltree or anyone else on my behalf to reschedule. After hearing that, I contacted Arbi Nazari and insisted on a refund of the ~$300 service charge. As of today, 8 months later, I still have not received a refund check. Nothing. I just inquired to my Civiltree POC Arbi Nazari as to the whereabouts of my refund and thought I would do an Internet search for Civiltree complaints and came across this website. I see that Civiltree has done an outstanding job of defending themselves against other complaints, so I thought I would throw mine up here and see what their defense would be in my situation. It is ironic beyond belief that the reason I contacted Civiltree in the first place is because I paid for something I never received... how ironic that my hired "legal" counsel is now in the same boat. Classic. Common Civiltree, just try to defend this one...

I have been waiting over a year for a small claim to be filed correctly by civil tree with no luck. I do not recommend this site. They blame everyone else for the delay. I have been promised a refund but have not received. Thanks for nothing Civil Tree..

I used Civil Tree for a small claims case. They did nothing but waste about 2 years of my time. They claimed that the defendant couldn't be found and threatened me when I posted a negative review on another site... I wouldn't be surprised if there are many other unhappy customers that have just been bullied into keeping quiet.

This shady service dropped the ball and never informed me as to the status of the case. Took three months and had I not gone down to the courthouse to check the status, my case would have been dropped. Avoid Civil tree like the plague. A take your money and do dittly squat service... can't believe they are in business.

I paid up front for a small claims court to be filed on May 16,2012 and it is now August 1st and Civil Tree has not processed my case. To make matters worese they said it is being held up by the courts when infact it is not, the courts have no record of it. They done nothing with the courts.

Avoid them - They take your money and forget you
I used the site to file a small claims case in Delaware. I paid immediately on 12/12/10. I checked the status weekly and it doesn't change from "CivilTree is processing your order". On 12/31/10 the status is still "CivilTree is processing your order" so I contact them via email (I still have it). The rep named Arbi (I'll keep the full name out of it) responds "Civiltree is waiting for a response from DE secretary of state for your defendant information. You will receive your forms for filing by next week." I'm thinking GREAT! We're moving along. Next week come and nothing. Time flies to 2/3/11 and the status still shows "CivilTree is processing your order". No notice from them, no email, no snail mail. Nothing! If I hadn't followed up they'd still be sitting there with my money doing nothing but "CivilTree is processing your order". That's why I think they are a waste of time. Let's see how long it takes to get my refund... I'll bet if I look regarding my refund, it will still say "CivilTree is processing your order" 3 weeks from now. Thanks for nothing CivilTree. Great customer service you got going there.