• CircuitCity.com

Overview

CircuitCity.com has a rating of 1.71 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. CircuitCity.com ranks 300th among Electronics sites.

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How would you rate CircuitCity.com?
Top Positive Review

“Product review”

Leta C.
10/16/20

Great Camera and great price. Everything comes with the camera. Camera is easy to use and takes really good pictures.

Top Critical Review

“Refused to Honor Gift Cards”

Austin F.
12/4/20

Outright refused to honor a gift card issued within the last 2 years because they're "under new management". Customer service was atrocious and outright refused to respond when directly asked "Is this card worthless now". Straight-up f*** these people and their completely unprofessional way of treating previous customers after a business acquisition. I will not be purchasing any products through them EVER AGAIN.

Reviews (7)

Rating

Timeframe

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Thumbnail of user austinf81
1 review
0 helpful votes
December 4th, 2020

Outright refused to honor a gift card issued within the last 2 years because they're "under new management".
Customer service was atrocious and outright refused to respond when directly asked "Is this card worthless now".
Straight-up f*** these people and their completely unprofessional way of treating previous customers after a business acquisition. I will not be purchasing any products through them EVER AGAIN.

Thumbnail of user jeffreyl703
1 review
0 helpful votes
June 11th, 2020

Never ever wrote a review before but this company is pure trash. Expect a month shipping time or for your product to never be shipped because their too stupid to tell you the things been on backorder until last minute.

Thumbnail of user nathanh302
1 review
0 helpful votes
July 16th, 2020

I order a $60 SD card with free shipping. 8$ Faster shipping.

FIVE days go by. No shipping confirmation email. No tracking #. I send an email upset requesting update.

SIX days go by. No shipping confirmation email. No tracking #. And NO reply to my email within 24 hours.

I have to HUNT down a # not readily offered on their website. No body answers and i'm sent to a VOICEMAIL. What 800 #s have voicemails?!

I would have gotten better service from one of your failing bankrupt stores from the 90's. No wonder everything is in stock at your store!

Pure TRASH! Run from this website. RUNNN! Wish I saw these reviews in advance. I wouldn't be surprised if my card shows up a month later and its a fake and sticky like a movie theater floor.

I am SO confused!? If I paid the extra 8 dollars I wouldn't be treated like the 3rd class of Titanic sinking below decks with the gate locked?!

SO PISSED!

Thumbnail of user letac7
1 review
0 helpful votes
October 16th, 2020

Great Camera and great price. Everything comes with the camera. Camera is easy to use and takes really good pictures.

Thumbnail of user anthonyj1
3 reviews
6 helpful votes
July 11th, 2010

The domain, logo, and phone number were taken over by TigerDirect/Systemax after Circuit City's fall. The new return policies are ridiculous, as some brands of items, mainly major brands, cannot be returned. You're better off shopping elsewhere.

Thumbnail of user brianw444
1 review
1 helpful vote
March 13th, 2019

I am surprised Circuit City in the USA has not closed. They have the WORST service ever.
Cheap China products and horrific service make purchases just not worth the headache.

Thumbnail of user haroldr
1 review
0 helpful votes
February 25th, 2010

Dont believe anything in the why buy from us link. I bought a tv, it didnt work Of course they have no contact # for that- then the customer service Rep. Told me that they have no service for non working products- even though I just got it yesterday and gave me a mitsubishi Phone #- that was a computer- In other word they have NO CUSTUMER SUPPORT. You as big a fool as me If you buy from them

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