Cincopa

Half a year ago, our team was looking for a hosting to host a large number of videos. Therefore, we needed a service with a good price for an unlimited number of videos.

It is difficult to meet such conditions, but we were pleasantly surprised by the offer of Cincopa, when switching to their service, to transfer us from a corporate to a new, unique, completely unlimited tariff at a good cost.

Everything went pretty well, although our clients from the CIS countries had problems with access, and some videos were processed by the service for several days and downloaded at a very low speed if the volume was large.

Half a year later, they began to withdraw money from us in three times the amount. At the same time, we did not receive any warning about changes in tariffs and conditions.

After two weeks of correspondence with the support service, they promised me that a manager would contact me. I waited two more weeks for an answer, listening to lies that they had already contacted us.

In a conversation with the manager, it was not possible to come to any agreement. They require our company to pay at the regular, corporate rate, otherwise it is not profitable for them to cooperate with us.

At this point we have contacted our lawyers and are going to file a fraud report against Cincopa.

Cincopa deceived us with an offer and changed the terms without notice. Support and managers can lie to you for weeks or months and it still won't get you anywhere.

I advise you to avoid Cincopa, especially for large companies.

I have used these guys since November 2016 and always paid the bills on time. Back in October 2018 I upgraded the plan to Corporate. Now on their website when you compare plans The Corporate Plan includes Images - Unlimited (The maximum number of image files you can store on your account at a given time.) So when I received a bill for $885.68 for being over my image limit you can imagine I was not pleased.

So I checked my account and indeed I am using Image: 9268/unlimited which to me is fine however they say it violates their fair usage policy which is 3000 images and to me that is not unlimited.

Furthermore this is not stated anywhere on their website. Their system is excellent however their business ethics leave a lot to be desired.

You will be held to ransom as you will have invested a lot of time on their system. Now they are charging me an additional $924 a year so that I can have up to 15,000 images yet it still states unlimited and that is on top of $1416

I would think twice about using this company as they cannot be trusted.

The unlimited plan is a lie.
At some point, they withdraw huge surcharges at will without consent, saying there is a lot of data.
Also, you can't withdraw at will.
Never use it.

I will never recommend this service to anyone. They are scam artists! First, they provide incorrect information about their pricing plans. And then when you pay for the chosen plan, you can't use it you receive a message that you have reached your upload limits, although you have not used it yet. And when you contact their support team, they will tell you "yes, we have such terms and policy" And when you ask for refund they will tell you again that this is against their rules! Guys, this is f*&^$%ked up! You are the most unreliable service I've ever met! You charge your customers with extra money and take a good laugh at them! Even without understanding the situation, you send the same letter 5 times that the return of funds contradicts your rules! Charlatans! I'll never advise anyone to use this service!

Very poor plugin with little help and way to expensive. Always seems to go down 1-2 times a month. There are better options out there for free or a lot cheaper plugins.

Be careful that they don't change the rules after you purchase a package... They imposed a traffic limit on me after repeated attempts to get me to upgrade, so every month now they stop showing my content after the first 10 days or so

Back in 2014 I paid for the Unlimited Photos For Life plan.
$99 for life which included:

Unlimited traffic (photos only)
Unlimited storage (photos only)
Premium photos and slideshows skins
Remove the "Powered By Cincopa"
One domain
Team features
Analytics tools
Premium support 7x5, email only____________________________
I paid for this service, but now my account is locked and I am now unable to upload more photos and although my plan I paid for had unlimited storage, I am not being told that my storage limit is reached. I should be honoured what I paid for regardless of what policy changed. If I paid for a service I should be entitled to it.

I tried this service in December 2009. It didn't do what it was advertised to do. I emailed the company asking for directions on how to get one of their plug-ins (to use in my Wordpress website) to work. The guy at Cincopa (*, the owner) just emailed me marketing/advertising claims about what the plugin would do, rather than actual directions on how to get it to do what he claimed it would do. Finally, I emailed and asked for a refund. He flat out refused to refund my money.

It gets even worse. One year later (December 2010) Paypal deducted the $50 cost of this Cincopa product/service again. I had forgotten to cancel the annual Paypal payment to Cincopa that I had to set up for my original payment to this scam company in December 2009. I emailed * at Cincopa many times in December 2010 and January 2011 asking him to please refund this accidental payment, highlighting that I had never used nor would I be using his services and that he'd kept my payment a year earlier. Again, * arrogantly, flat out refused to refund my money, even though he'd scammed me a year earlier, knew I'd never used nor would I be using his ineffective products.He also threatened to go after me with attorneys if I posted any comments like this online.

Stay away from Cincopa. This guy is the most unethical scam artist I've ever encountered. He is apparently in Brazil, although I plan on researching this further, so he might be outside US law (although I intend to file a complaint with the US government).

*Personal information redacted by admin