They are thieves nothing else to describe them

Wish I'd found these reviews before I ordered... other so called review sites had positive reviews but I can now confirm that after losing $200 it is an outright blatant scam. I realized something was wrong when I got notification from Western Union that my payment had been collected - 1 hour after I made it on a Sunday. Waited the 10 days for delivery and it never showed up. Upon inquiry about some sort of proof the parcel was even posted I received a "this will be our last response - your item is probably lost in the post" email (from an unrelated to the site email address <*******@hotmail.fr>)

Do NOT be fooled by this guy calling himself Paul <*******@cigarette-on-line.com>... all communication will cease the minute you transfer the money and you will never receive your package.

---------------------------------------
Seems he didn't like my putting this review up and has threatened to release my confidential details used to make the order online if I don't remove it. Below is complete email history so far.

Le 31 mars 2015 à 08:57, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:
What exactly don't I understand Paul? Your threats of intimidation to try and get a perfectly honest and uncontested "review" of your scam removed so you can rip off more people? Are you going to make any attempt to prove your business is legitimate and you posted the products in good faith?

Our entire email exchange will be added to the SiteJabber and ScamAdvisor reviews including any malicious attempts to tarnish my name online. I am an honest person not a fraudster hiding behind anonymous email accounts no one will believe a word you write and your whole approach to resolving this issue only confirms my accusations are 100% correct.
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Tuesday, 31 March 2015 12:05 PM
To: David XXXXXX
Subject: [SPAM] Re: Re: Contact from www.cigarette-on-line.com

Ok as you don't understand wait our review on google
------------------------------------------
Le 31 mars 2015 à 08:43, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:
Provide proof you sent them and I will gladly change it to a positive review. You response to my enquiry about the whereabouts of my parcel is proof of this. A proper business would at least make an effort to prove it had been posted. You are running an outright scam and stole my money. It is my duty as a decent person to warn others.

You think I care about a petty criminal accusing me of trying to avoid cigarette taxes? Where is the proof? You only risk exposing yourself so I and all the others you have scammed can find you.

Refund my money and I will retract the site review at Jabber and all the other places I intend to write them. Provide evidence that you actually sent them or send another lot and take pictures before you mail it and I will write positive reviews.
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Tuesday, 31 March 2015 10:58 AM
To: David XXXXXX
Subject: [SPAM] Re: Re: Contact from www.cigarette-on-line.com

Dear sir
If in one day you don't cancel that you have writen about us on Jabber and don't respect the sale conditions you have accepted before ordering look that you will see on your name on google about you ( name adress phone and order to import cigarette in your country to don't pay taxes!
Good luck
------------------------------------------! This is the point where I wrote my reviews on Site Jabber!
------------------------------------------
From: D Dave <*******@hotmail.fr>
Sent: Tuesday, 17 March 2015 8:48 PM
To: David XXXXXX
Subject: D Dave

DEAR CUSTOMER,
SEVERAL PEOPLE HAVE INFORMED US THAT THEIR PARCEL HAS NOT YET ARRIVED.AS YOU
KNOW, FOR REASONS OF DISCRETION WE MAIL WITHOUT TRACKING.WE HOPE THAT YOU
WILL SOON RECEIVE YOUR ORDER WHICH HAS BEEN SENT.IF IT DOES NOT ARRIVE, WE
CANNOT BE HELD RESPONSIBLE, THIS TYPE OF MERCHANDISE IS SOMETIMES DIVERTED
WITHOUT US BEING ABLE TO HAVE ANY PROOF.AS MENTIONNED IN OUR CONDITIONS OF
SALE(THAT YOU MAY WANT TO READ). As much as you do not have a proof that we sent, we do not have the proof that you did not reveive!, such a purchase is based on reciprocal confidence.WE ARE VERRY SORRY AND REGRET SOMETIMES
HAVING TO LOSE A CUSTOMER UNDER THESE CONDITIONS. SORRY BUT THAT MAIL WILL BE THE LAST FOR THAT PROBLEM.
YOUR SINCERELY.
------------------------------------------
Le 27 mars 2015 à 08:06, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:
Hi Paul, it has been 10 working days and I have not received my parcel nor have I received any notification it has been stopped by customs etc? Do you have any proof that the parcel was sent?

Thanks, David
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Tuesday, 17 March 2015 4:03 PM
To: David XXXXXX
Subject: [SPAM] Re: Contact from www.cigarette-on-line.com

Dear sir
We have shipped your order march 15th
Regards
------------------------------------------
Le 17 mars 2015 à 12:22, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:
Paul where are we at with this order I placed for 10 ctns Lucky Strike on the weekend? I have received no confirmation from you at all you collected the money from Western Union within hours of me making the payment.

Regards, David
------------------------------------------
From: David XXXXXX [mailto:*******@xxxxxxxxx.com.au]
Sent: Saturday, 14 March 2015 11:44 AM
To: 'paul'
Subject: RE: Contact from www.cigarette-on-line.com

OK I've placed my order and made payment via Western Union.

The process is to select ONLINE MONEYCASH from the payment options but then use Western Union to make the online payment. Moneygram only allow bank -> bank OR cash -> cash which means we would have to actually go to a moneygram agency.

You should update your website so the payment options are ONLINE WESTERN UNION and CASH WESTERN UNION and also CASH MONEYGRAM

Online payments could be made using Moneygram if you listed your Phillipines bank account details so money could be transferred straight in?

Anyway my order is placed and payment made just waiting on confirmation and looking forward to receiving my delivery

Thanks, David
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Saturday, 14 March 2015 9:59 AM
To: David XXXXXX
Subject: Re: Contact from www.cigarette-on-line.com

Western union adress
www.westernunion.com

Le Mar 14,2015 à 6:25 AM, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:
See the screenshot attached which shows the information needed to pay online using moneygram from Australia


------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Friday, 13 March 2015 9:40 PM
To: David XXXXXX
Subject: Re: Contact from www.cigarette-on-line.com

When you do your order at our website you will find all the necessary informations for payment (cash at a western union office or online with moneygram)

Le 13 mars 2015 à 18:17, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:

I can't find any information about the Cashmoney option for online payment? What is the best way to pay? Can I use Western Union to send online payment? What is the usual way people in Australia make payment?

Thanks, David
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Friday, 13 March 2015 6:12 PM
To: *******@xxxxxxxxx.com.au
Subject: Re: Contact from www.cigarette-on-line.com

We deliver Australia since 7 years without problems Our customers never pay taxes and reorder very often Regards
------------------------------------------
Name: David XXXXXX
Email: *******@xxxxxxxxx.com.au

Do you regularly ship to Australia without any issues?

Thanks, David

I have been ordering cigarettes on line for a long time and never had a problem. Most of the companies shipped slow but they always got here.
So I decided to order from this company, it states (delivered in 10 days max). They have you send money Western Union(DO-NOT, I REPEAT, DO-NOT DO IT).
The prices are cheap to lure you in and it says 10 carton minimum order, all this sounds so GOOD, but what good is that if you do not have anything to show for it.
And the old saying is still true,'IF IT SOUNDS TOO GOOD TO BE TRUE, IT GENERALLY IS',
There are alot more companies on the net that are for real, and I am not going to plug them, I am writing this to inform you. They took $120.00 from me plus the Western Union fees, if I had plenty of money, I would not care and probably would not be writing this, but I am on a fixed income and this amount was 1/3 of my monthly income. This scam site needs to be shut down.
Please, don't send that money! You have been warned! Below is the email sent to me today, same as the one sent to the other person nearly 2-3 years apart (SAME EMAIL).
=============================================
DEAR CUSTOMER,
SEVERAL PEOPLE HAVE INFORMED US THAT THEIR PARCEL HAS NOT YET ARRIVED.AS YOU
KNOW, FOR REASONS OF DISCRETION WE MAIL WITHOUT TRACKING.WE HOPE THAT YOU
WILL SOON RECEIVE YOUR ORDER WHICH HAS BEEN SENT.IF IT DOES NOT ARRIVE, WE
CANNOT BE HELD RESPONSIBLE, THIS TYPE OF MERCHANDISE IS SOMETIMES DIVERTED
WITHOUT US BEING ABLE TO HAVE ANY PROOF.AS MENTIONNED IN OUR CONDITIONS OF
SALE(THAT YOU MAY WANT TO READ). As much as you do not have a proof that we sent, we do not have the proof that you did not reveive!, such a purchase is based on reciprocal confidence.WE ARE VERRY SORRY AND REGRET SOMETIMES
HAVING TO LOSE A CUSTOMER UNDER THESE CONDITIONS. SORRY BUT THAT MAIL WILL BE THE LAST FOR THAT PROBLEM.
YOUR SINCERELY.