I just got my 4'5 river pine tree today! I put it together and it was easy the stand is heavy and made well it gives my tree the right height and talk about "Full" It is going to be so full. I did not "fluff" it yet. I just wanted to see what it looked like and if the lights worked / I may add more lights but that is a personal thing not a judgement to the lights on this very well made tree. I was so happy with this. I put it back up in the box and I did not have much trouble at all. I called and talked to a very nice lady there today named Carol. She was very nice and we had a great chat! If you are looking for a tree that is full and beautiful please go to this place and get you one. I am excited for Christmas! This is one of the best made trees I have seen! Thanks for the great work you all do Jodie Bryant Ohio
They are the worst. Put the tree in the stand starting fluffing branches and 2 fell off. I tried to put them back and it could not be done due to cheap parts. Screw could not be treated on. The tree was not as shown in the picture - very sparse. Not full at all. I emailed them and it took them a week to respond. The answering service sounds like she is talking through a tunnel and can hardly understand the prompts. Last nite held for 20 minutes no one picked up. If I didn't have it on speaker would of hung up sooner. Would never recommend
I just got my 4'5 river pine tree today! I put it together and it was easy the stand is heavy and made well it gives my tree the right height and talk about "Full" It is going to be so full. I did not "fluff" it yet. I just wanted to see what it looked like and if the lights worked / I may add more lights but that is a personal thing not a judgement to the lights on this very well made tree. I was so happy with this. I put it back up in the box and I did not have much trouble at all. I called and talked to a very nice lady there today named Carol. She was very nice and we had a great chat! If you are looking for a tree that is full and beautiful please go to this place and get you one. I am excited for Christmas!
This is one of the best made trees I have seen!
Thanks for the great work you all do
Jodie Bryant Ohio
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