• Chinavasion

Chinavasion

Overview

Chinavasion has a rating of 3.74 stars from 142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chinavasion most frequently mention good products. Chinavasion ranks 25th among Wholesale sites.

  • Service
    8
7
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What reviewers want you to know

Positive highlights

  • Purchased a phone, and didn't work in a few months but it was a present to my sister...

Critical highlights

  • Customer service was responsive, but obviously they wasn't going to lose in any way to make this right.
  • I was then told I had to return the product to China.
How would you rate Chinavasion?
Top Positive Review

“Review depends on what you are looking for.”

Irv E.
7/13/21

My 4-star rating is for "simple" products where the specs are not too complicated like a flashlight or a HDMI to USB capture device. But when it comes to more complicated products such as laptop pc's or phones or tablets, the product specs are almost always lacking in completeness. I shy away from purchasing these products (even when the price is enticing) because I want to avoid disappointment upon receipt and the difficulty of shipping back to the Chinavasion supplier.

Top Critical Review

“Chinavasion - Avoid”

Geoff G.
7/11/22

I bought a Drone and 2 spare batteries at a cost of £70, the Drone arrived with no battery and the 2 spares never arrived. After months of emails they have refunded £22 for the 2 batteries but refuse to take the Drone back and issue a refund. Terrible experience, avoid them

Reviews (142)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) product (49) phone (23) post office (2)
Thumbnail of user briannas68
2 reviews
1 helpful vote
April 30th, 2020

I bought 3 items from this company. 2 were faulty and they insisted on the buyer paying shipping costs to return the faulty products. One product, an android phone was returned with a faulty keypad and was subsequently returned from Chinavasion with no fault found. It was obvious that the keypad didn't work on one side ( maybe they were incapable of getting it to work in QWERTY mode) So I have ended up over £100 out of pocket. And no regret from Chinavasion, in fact they insisted I send it back again at my own cost ( another £15.00) Give them a very wide berth in my opinion.

Thumbnail of user cornelusl1
1 review
0 helpful votes
May 20th, 2020

Chinavision is an unreliable site
Chinavision.com is a very bad site. The items ordered were either damaged or did not match the description. Face masks into which a filter could be slid into were only single-walled, so nothing could get in. Other orders arrived damaged.
You may get a new product, but you must have returned the defective product first. The costs are often higher than the amount that the products had cost.
I would certainly never order anything again at Chinavision.com

Thumbnail of user danep7
2 reviews
0 helpful votes
September 10th, 2019

Sent me a coupon, tried to use it, it was invalid. I like to try new companies but something like this always happens and makes me wary about doing business especially today with all the scams going around.

Thumbnail of user stevend127
1 review
2 helpful votes
April 6th, 2018

Afraid of the other reviews i just read AFTER i ordered. I hope they are legit. I worry because i emailed them a few times and did not get an answer. Also the reduction coupon they suggested did not work. Hopefully they prove me wrong.

Thumbnail of user shirlynnl
1 review
0 helpful votes
July 25th, 2017

I have yet to receive my order. I will review upon receipt and evaluation of the product. At this point there is nothing to review. I payed extra for the 2-4 day delivery, so I will review if the extra money was well spent at that time.

Thumbnail of user doneld2
1 review
1 helpful vote
November 17th, 2015

I need address to send back watch it keeps flickering on and off when charging... sooo embarrassing and this was a dropshipped item so of COURSE im loosing money. The ONLY good thing is the very fast delivery. I did not even receive proper tracking number to track for item MYSELF. NEVER again

Thumbnail of user nikolaosg1
1 review
8 helpful votes
July 27th, 2013

First and above all, the service after buying something, if it's DOA, it is below zero. Even if you send them a video of the product that is DOA showing to them that it's really DOA, they don't refund you to your paypla account but they will refund you only when they receive back the DOA at your expense and that will be a refund on your chinavasion account, which means no actual money but you have to buy something else from them.

Secondly when you review a product that you bought, on their site, the review first passes from moderation so if the review is not 5 stars then it's not accepted and the customer only sees the good reviews. The real reviews are vanished and never accepted to be shown on their site.

Third, whatever you buy if they have no stock available, even if it was showing that stock was available, the refund is not made on your paypal account but on your chinavasion account. That means that you have to buy something else from them, when you wanted specific product that existed but then they told you that unfortunately they did not have the time to inform of no availiability. I think that is not right.

Fourth, some of their products, for example a tablet that I bought had misleading information, it said quad core on 1.6, when it came it was quad core on 1.4, can't be trusted I think.

But the most annoying above all, is that they send you products that they do not test first for being sure that they work. I bought a laser pointer, which they asked me to pay it through bank transfer because of limitations on paypal at the specific laser product, and then they gave me a link to pay it with paypal but not as being that product and when it arrived, it was DOA. Now they want me to send it back and if and when it arrives, they will refund me on my chinavasion account.

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China Wholesale Electronics and Gadgets: Android Tablets, Android Phones, Electronics Gadgets, HD Projectors, Sports Cameras, Security Gadgets, and more...

Company Representative

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Jeffrey U.

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