• ChicMe

ChicMe

Overview

ChicMe has a rating of 3.21 stars from 45,226 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicMe most frequently mention good quality, long time, and fast delivery. ChicMe ranks 1st among Discount Shopping sites.

  • Service
    12130
  • Shipping
    5806
  • Returns
    562

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 50.2%
Positive
3,142
Neutral
776
Negative
2,341

Instant Feedback

848
See all photos

What reviewers want you to know

Positive highlights

  • I always enjoy the shopping experience on this site and will definitely continue to do so.
  • They need to improve on the time frame of delivery.

Critical highlights

  • The customer service was rude, constantly beat around the bush to side track me.
  • At this point they said sorry now you're passed your 14 day return policy!
How would you rate ChicMe?
Top Positive Review

“Nothing like image”

Wendy J.
3/27/24

Ordered a coat/jacket after seeing it on Facebook, when it arrived it is different to images advertised, coat very much sorter on me than the model and I'm average size in height so model must be very petite. The other issue is the hood does not stay up on its own, could do with tiers or a fastening to keep up and secure. Other than that I guess you get what you pay for.

Top Critical Review

“I place an order on 01/16/24”

Tamara S.
2/8/24

I place an order on 01/16/24. Two of my items weee dropped from my cart. Which was the whole purpose of the order. Reached out to customer service twice once was told credit 100 points=$1 and fill out the survey. This made me almost cancel my entire order. I should not have to repair for my items and lose my discount I would have obtained. I've been with chic for some years so this is very disappointing

Reviews (45,226)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (2351) shopping experience (3361) return policy (474) return items (406) return label (189) time frame (170) time shopping (1203) quality clothes (575)
Thumbnail of user karlr135
2 reviews
2 helpful votes
March 26th, 2022
Verified purchase
• Updated review

Site easy to navigate and use. Delivery took about a month which sucked but is expected coming from over seas. The sizing chart is misleading, I do not believe they are standard US sizes but rather chinese size chart meaning everything runs small. Ended up getting 2 shirts that don't fit bc of the misleading size chart. Luckily I ordered my wife outfit in an XL or my entire order would of been to small

Shirst were to small. Customer service offered credit and addressed the situation promptly.

Reason I chose this business:

Prices are good and they have cute clothing.

Reason I chose this product:

Wife liked the outfit, I loved the shirts.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Easy to navigate
January 19th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price is good, really hope everything fits as advertised

Thumbnail of user marav16
1 review
0 helpful votes
December 27th, 2022
Verified purchase

He comprado 2 veces, 3 prendas en total. Una me gustó mucho, otra no me gustó, y otra regular. Pero no sabía que las devoluciones no eran gratuitas si no te gustaba la prenda o quieres otra talla. Si lo llego a saber antes no hubiera comprado. Por este mismo motivo, no volveré a comprar. Por lo demas, está todo bien, pero comprando por inet es imprescindible que las devoluciones sean gratuitas como en otras paginas similares como Shein, por ejemplo.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user brianc3963
1 review
0 helpful votes
February 21st, 2024
Verified purchase

Girl has not tried on the clothing yet, but delivery took way too long (over a month) to receive. Advertised with shipping and receiving in much shorter times than actual. Had trip planned for last week that she was going to wear these specific outfits but could not due to shipping taking longer than advertised or expected. Had to contact customer service to find out if I was still

Reason I chose this business:

Inexpensive, sexy clothes

Reason I chose this product:

Sexy and price

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user cindyb1741
1 review
0 helpful votes
August 18th, 2023
Verified purchase

I had quite a delay from product being out of stock and got my order in 2 packages from 2 different companies. Royal Mail delivered one perfectly and Evri delivered the other and just threw it over my fence into a lid of water in the bad weather too so when I got it I had to wash all the items as they were literally flooded! Evri has delivered other products this way and I now refuse to order from anyone who uses them as a delivery service. Not because I don't like the company but because I am sick of paying for a product that gets ruined by them

I had a delay on product due to being out of stock

Reason I chose this business:

I really like the variety of products but it can be hit and miss sometimes

Reason I chose this product:

They look really good

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user ssll
1 review
0 helpful votes
November 17th, 2021
Verified purchase

Some of these items are already damaged before opening the package, or are so thin and cheap they tear when you put them on. THey are not always what they advertise. In this last shipment I was missing 2 items. Shipping takes a little too long, but it's a gamble and you'll lose some money

Reason I chose this business:

Styles look great - quality, not so much. Hit or miss

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user olawalep2
3 reviews
2 helpful votes
March 30th, 2021

This Organisation is very good but also needs to improve in some certain ways. Good orderliness and less time On ads.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brittanyh345
1 review
7 helpful votes
November 21st, 2021
Verified purchase

This my first time ordering from this site. I ordered some super cute Halloween sweater dresses and another outfit at the beginning of this month. So far I'm really not impressed with getting updates on my order. Its stressing me out not knowing if I'm actually going to get my order in time for Halloween or not. I'm hoping it arrives soon I would prefer to make a better review..

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Shipping
Thumbnail of user danieller433
1 review
1 helpful vote
March 14th, 2022
Verified purchase

Sure, the styles look cute but watch out for sizing and quality. It depends on how well their return policy is. I ordered like 5 things and two of them were solid keepers and cute. This is my first time ordering, if they don't have a good policy, with those kinds of odds i won't be ordering Again. If they do, I'll just take my chances and continue to order with them.

The process to return seemed a little difficult already but we'll see how the process goes.

Reason I chose this business:

The styles seemed cute

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user xicas
1 review
1 helpful vote
June 13th, 2021
Verified purchase

It was a long shipping process. Three of my items came in two separate packages. The material was very thin and cheap for the price I paid. Even SHEIN has better quality. I would not recommend. I will not buy from this place again..

Reason I chose this business:

Trying something new

Reason I chose this product:

They look cute and they have good reviews.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user tonnyv3
1 review
0 helpful votes
October 23rd, 2023
Verified purchase
• Updated review

Shoppen was makkelijk, leveren duurde lng! Retour zenden, aangemeld dan krijg je de vraag of ik het niet wil houden en dan voor de helft? Van de aankoop prijs!
Nee dat wil ik niet, waarop ik het retour gezonden hebt en daar de kosten voor mij rekening kwamen ( was bekend) maar uit eindeijk nog een rekening van 7,95€ krijg en achter beter wel voor de helft van de prijs had kunnen kiezen! Dan was ik net zo duur uit geweest. Eens maar nooit meer iigv

Snelle beantwoorden van mijn vragen

Reason I chose this business:

Was weg van de set die ik hier zag

Reason I chose this product:

Lekker sportief setje!

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Shoppen was makkelijk, leveren gaan we nig afwachten
August 19th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Was weg van de set die ik hier zag

Thumbnail of user katiee113
1 review
0 helpful votes
August 21st, 2021
Verified purchase
• Updated review

Confused by sizing charts, changed to uk sizing & this gave completely different measurements... will see what happens when items arrive in post……
Many items arrived and sizing either came up too small or too big. Also found materials to be cheap and cuts poor. Returned every item. Pleased I only had to send them back to a UK address as return you have to cover return cost yourself.

Contacted to arrange a return. Very helpful and quick response. No quibbles about returns.

Reason I chose this business:

Liked items seen in photos.

Reason I chose this product:

Liked items seen in photos

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Confused by sizing charts, changed to uk sizing & this...
July 16th, 2021
Verified site experience
• Previous review

Confused by sizing charts, changed to uk sizing & this gave completely different measurements... will see what happens when items arrive in post,

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user fashionnailsbyyane
1 review
4 helpful votes
June 3rd, 2023

I purchased on this app for first time a few days a go,I order few things, because fashions are really good,but for my surprise I'm not read the return police,
So be careful,because some of my orders doesn't fit me,and when I contact with customer service,they don't accept returns,and my refund was just 20%,when I spend more than 80 dollars,so I decided make 3stars, because I'm not really happy I feel like I wasted my money,
So now I'm not recomed this website, read first the retun policy before checkout, im not gonna paid extra money to return

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user melisab27
1 review
0 helpful votes
August 13th, 2021
Verified purchase
• Updated review

Sometimes photos repeat too much and it's confusing. There are no XL size for all of the models. I had a hard time finding the right size.

Reason I chose this business:

Variety and price

Reason I chose this product:

They looked pretty

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Sometimes photos repeat too much and it's confusing
June 9th, 2021
Verified site experience
• Previous review

Sometimes photos repeat too much and it's confusing. There are no XL size for all of the models.

Thumbnail of user giac16
1 review
3 helpful votes
July 13th, 2021
Verified purchase

I placed an order almost a month before I received my items. When I checked tracking, it said that the FedEx label had been created but the order didn't move for almost 3 weeks. I contacted customer service to get info and they really weren't that helpful. It says everything shipped from the USA so I don't know why it took so long. I did like all of my items except for 1 that didn't fit. Some of their garments are cheaply made but you get what you pay for.

I contacted customer service because my order said it was shipped, but only the FedEx label was printed. The order never moved and after 2 weeks of checking, I wanted to know why it had not shipped and when I could expect delivery. Customer service answered quickly, but they offered little information beyond what I saw already. I did receive my items but it took 30 days for them to be delivered. I know they use a logistics company to ship their goods but they should be on top of their orders to make sure they ship in a timely manner. 30 days is unacceptable when the shipment is domestic and not international.

Reason I chose this business:

The styles are cute and the prices are low. Most things I order from them are true to size.

Reason I chose this product:

I liked the styles. Some of their items are unique and I like that. I don't want to look like everyone else all the time.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user davidw5559
1 review
0 helpful votes
September 9th, 2022
Verified purchase

Waiting for order that was delivered on time but left outside well hidden l have to say as l didn't see it. No delivery card or email to confirm delivery. Had to get in touch with customer service who sent me a photo. Also the website didn't add the discount that was advertised. Customer service very unhelpful in that respect. Will not be using them again. Quality of clothing not great.

Can't be bothered!

Reason I chose this business:

Wife pestered me to order her some cloths!

Reason I chose this product:

Coz she told me!

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user jennifers4487
1 review
0 helpful votes
September 23rd, 2022
Verified purchase

Having to send things back is always annoying as it's so time-consuming, but when you're constantly asked to accept different % discounts to keep the product, i. E. 10%, 25% 50%, etc, this makes it even more annoying.
I mean, who really wants to keep items that don't fit!
Then there's no return/refund details so this then takes effort to find out how to do it too.
Either include the return/refund details in the packaging, or take a leaf out of Amazon's book and look how easy it is to return and get a refund, then you'll understand why people love to shop with Amazon.

Annoying!
Time consuming!
Annoying!
Time consuming
And
Annoying!

Reason I chose this business:

It popped up on my fb feed.

Reason I chose this product:

Erm... because I hated them... stupid question.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user deserayh
1 review
0 helpful votes
December 1st, 2022
Verified purchase

It honestly took way to long to receive this jumpsuit. Not happy about that! The button also fell off right away.

Reason I chose this business:

Everything looks cute but from the looks of it it's poorly made.

Reason I chose this product:

It looked so cute!

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user bettyr529
1 review
0 helpful votes
August 16th, 2021
Verified purchase

Delivery was fine but actual items are very disappointing. Completely see through, not true to size, gone straight in the charity bag, complete waste of money

Reason I chose this business:

Thought pictures of the clothes looked nice.

Reason I chose this product:

Thought they would look the same on the photos but they did not

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user teresad621
1 review
0 helpful votes
August 14th, 2022
Verified purchase
• Updated review

Your Easy Return policy is deceiving. They tell you to keep it and refund only 10% back. Not pleased at all. Too risky to order again.

No return policy. Only 10% refund

Reason I chose this business:

Popped up on Facebook

Reason I chose this product:

They were very appealing looking.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Love the bright colors
June 8th, 2022
Verified site experience
• Previous review

Love the bright colors. Wish my one puck was still available but still like my choices.

Reason I chose this business:

Popped up on Facebook

Thumbnail of user victorias1185
1 review
0 helpful votes
January 27th, 2023
Verified purchase

The shirts arrived after Christmas although I had placed my order well over 6 weeks in advance. So I suppose they will have to be worn next year... The first shirt doesn't fit like an XL at all. Medium is what I would guess. Also the picture on the model showed more bling on the shirt. Definitely not what I received, but still cute.The second shirt fits just as it shouldn't and I love it! The fabric on both are buttery soft.

Reason I chose this business:

Found online and cute selections

Reason I chose this product:

Price point and cute products

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user laurnettab
2 reviews
0 helpful votes
August 15th, 2022
Verified purchase

For some reason when you go to do something it clears out your shopping cart, but then stores every cart in your orders pending payment. Very disturbing

Reason I chose this business:

I saw the ad on facebook and i would really like to have these items in time for a photo shoot

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user hazelb72
1 review
0 helpful votes
May 5th, 2021
Verified purchase

Items did not look like photographs. There is a reason why they don't show bottoms of trousers. Straight leg, no cuffs. Old fashioned. Material was not as expected

Reason I chose this business:

Read online

Reason I chose this product:

For comfortable, modern leisure wear at a price that seemed ok.

Service
Value
Shipping
Quality
Thumbnail of user tonyz222
1 review
0 helpful votes
January 17th, 2021
Verified purchase
• Updated review

My first shipment was almost 2 months long, but when I followed up the items came within 5 days. Sounds like they may have missed the order. Since then most orders come within 2-3 weeks. Most everything is really nice and fits well. Prices are very reasonable. Remember to download the new app. It makes ordering much easier.

Service
Value
Shipping
Quality
Excellent prices and great fit!
November 26th, 2020
Verified site experience
• Previous review
Thumbnail of user pattil94
1 review
0 helpful votes
July 10th, 2021
Verified purchase

I was excited to try my 4 new products I ordered. I got a message about one blouse saying it wasn't in stock even though it didn't say that when I ordered it. They gave me a refund. The 2 other blouses were bigger around the middle than I had hoped and one blouse was much more sheer than it looked on model. None of the items came in at the same time. One blouse took weeks to be delivered.

I emailed about not getting one of my items and I received an email back in a timely manner.

Reason I chose this business:

I was interested in the styles I saw that I haven’t seen in stores.

Reason I chose this product:

I chose them because of their style and they didn’t look like clingy material.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user kelseys349
1 review
0 helpful votes
October 19th, 2021

I love the clothes and the style. I'm not a huge fan of the shipping time, but it is coming from overseas so, it's not bad. I've loved just about everything I've bought from them, and they were so helpful when I wanted to exchange for a different size. However, they are horrible when it comes to giving refunds; they don't want to give them and try to cheat you by giving the least amount back. I mean lik $1.27 or $2.54 back on a $12.74 shirt that was a $20 order after shipping and tax. So you better hope you love it when the clothes arrive.

Tip for consumers:
Look at the reviews.

Products used:
Shirts, anklets, jumpers, and dresses

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.

Company Representative

Thumbnail of user chengc1
ChicME O.
Typically responds within 2 days

How do I know I can trust these reviews about ChicMe?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ChicMe?