• ChicMe

ChicMe

Overview

ChicMe has a rating of 3.21 stars from 45,222 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicMe most frequently mention good quality, long time, and fast delivery. ChicMe ranks 1st among Discount Shopping sites.

  • Service
    12128
  • Shipping
    5806
  • Returns
    562

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 50.2%
Positive
3,149
Neutral
778
Negative
2,342

Instant Feedback

848
See all photos

What reviewers want you to know

Positive highlights

  • I always enjoy the shopping experience on this site and will definitely continue to do so.
  • They need to improve on the time frame of delivery.

Critical highlights

  • The customer service was rude, constantly beat around the bush to side track me.
  • At this point they said sorry now you're passed your 14 day return policy!
How would you rate ChicMe?
Top Positive Review

“Nothing like image”

Wendy J.
3/27/24

Ordered a coat/jacket after seeing it on Facebook, when it arrived it is different to images advertised, coat very much sorter on me than the model and I'm average size in height so model must be very petite. The other issue is the hood does not stay up on its own, could do with tiers or a fastening to keep up and secure. Other than that I guess you get what you pay for.

Top Critical Review

“I place an order on 01/16/24”

Tamara S.
2/8/24

I place an order on 01/16/24. Two of my items weee dropped from my cart. Which was the whole purpose of the order. Reached out to customer service twice once was told credit 100 points=$1 and fill out the survey. This made me almost cancel my entire order. I should not have to repair for my items and lose my discount I would have obtained. I've been with chic for some years so this is very disappointing

Reviews (45,222)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (2350) shopping experience (3360) return policy (474) return items (406) return label (189) time frame (170) time shopping (1203) quality clothes (575)
Thumbnail of user maggied155
1 review
4 helpful votes
April 28th, 2023
Verified purchase

The Turquoise choker was disappointing, using plastic instead of Hemp or thin leather. The plastic on hot days feels icky! The shirts are so pretty and everyone can see I'm blessed! The sneakers where a perfect surprise for my sister, she's Always wanted a pair of Ruby Slippers! She wears them almost everyday! Thank you for helping me make her happy

Reason I chose this business:

Advertisement

Reason I chose this product:

I liked them!

Quality
Thumbnail of user mariep872
1 review
0 helpful votes
October 5th, 2023
Verified purchase
• Updated review

I have ordered from this site several times and I have yet to return anything. I get compliments every time I go out in a Shein outfit. Perfect for the high school teenager because so affordable and the products are stylish. The other thing I love is that you're able to put your measurement into the site and it will tell you exactly what size will fit you best.

Reason I chose this business:

The prices and the products.

Reason I chose this product:

They looked great on the models so I knew they would look great on me.

Quality
Happy customer
April 5th, 2023
Verified purchase
• Previous review

It took longer than expected for delivery but great products.

Reason I chose this product:

Want something cute that doesn't break the bank.

Quality
Thumbnail of user kandicer2
1 review
29 helpful votes
February 26th, 2021
Verified purchase

I recommend this retailer, the pajama set I got was exactly as described and high quality for a good price. Shipping does take a few weeks if you live in the United States but it was still faster than other things I've ordered coming from China. It was presented well in a Chic Me branded thick zip bag and had a boutique tag attached. The pearl and heart applique are perfect and I love the grey leopard print! I would buy from this shop again!

Reason I chose this business:

Work related purchase!

Reason I chose this product:

I'm always home and needed pajamas, I love leopard print and hearts so I thought these were cute!

Value
Shipping
Quality
Thumbnail of user sharyls2
2 reviews
0 helpful votes
February 10th, 2024
Verified purchase

I have bought several items from this shop. They arrived in a good time frame. Simple to shop and cute clothes

Reason I chose this business:

Style of clothing

Quality
Thumbnail of user seans1372
1 review
0 helpful votes
February 10th, 2024
Verified purchase

We're do I start!?!? The parcel was apparently delivered at first 06:17am then secondly at 22:10. I never received the parcel the courier accepted responsibility for it saying they left it insecurely. Yet Chic me are adamant it's been delivered and offered me a £10 voucher as compensation when the order value was £38! Terrible customer service please don't use this company they will take your money and leave you out of pocket

Absolutely disgraceful not interested and offered me a £10 voucher and won’t replace or refund my order

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user tiffanyc282
1 review
21 helpful votes
August 14th, 2020
Verified purchase
• Updated review

Easy, I read items run big on some reviews so I went with small for all of my items. They are very fitting, medium probably would have fit more comfortably. One outfit I gave to my daughter. I'm 5'2 and weigh 132lbs. I'm between a 2 and 4 which makes it difficult most ranges are from 0-2 and 4-6. So when I order the 4-6 items tend to be a bit too big on me. I either need to gain more weight or lose a little lol overall I really like the print, colors, material.

Reason I chose this business:

Clothing Options - unique, I like the prints and color options

Reason I chose this product:

Colors, style

Value
Shipping
Quality
Easy
July 12th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Clothing Options

Thumbnail of user trishb149
1 review
0 helpful votes
November 29th, 2022
Verified purchase

Easy to order, great stuff. Nice on. Was happy with everything. I expected something different but was cool either way.

Reason I chose this business:

Price was great and cool looking things to wear. Truly like the variety that fits anyone looking for great styles

Reason I chose this product:

Advertisement showed a nice variety of styles for a great price.

Quality
Thumbnail of user wendyj479
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Ordered a coat/jacket after seeing it on Facebook, when it arrived it is different to images advertised, coat very much sorter on me than the model and I'm average size in height so model must be very petite. The other issue is the hood does not stay up on its own, could do with tiers or a fastening to keep up and secure. Other than that I guess you get what you pay for.

Reason I chose this business:

Only because I seen the item on Facebook

Reason I chose this product:

Because I seen it on Facebook

Quality
Thumbnail of user karlr135
2 reviews
2 helpful votes
March 26th, 2022
Verified purchase
• Updated review

Site easy to navigate and use. Delivery took about a month which sucked but is expected coming from over seas. The sizing chart is misleading, I do not believe they are standard US sizes but rather chinese size chart meaning everything runs small. Ended up getting 2 shirts that don't fit bc of the misleading size chart. Luckily I ordered my wife outfit in an XL or my entire order would of been to small

Shirst were to small. Customer service offered credit and addressed the situation promptly.

Reason I chose this business:

Prices are good and they have cute clothing.

Reason I chose this product:

Wife liked the outfit, I loved the shirts.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Easy to navigate
January 19th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price is good, really hope everything fits as advertised

Thumbnail of user joa678
1 review
0 helpful votes
July 13th, 2022
Verified purchase

Easy shop, reasonably fast delivery. Although Sequins are falling off without even wearing the dress. However overall great shopping experience.

Quality
Thumbnail of user jessicar2293
1 review
3 helpful votes
October 23rd, 2022
Verified purchase

My experience was pleasant. I wasn't bombarded with " you left these in your cart" I was able to take a good week to make up my mind without hassle. The clothes are very cute. The only reason its not 5 stars, is because I wish they would use some other fabrics. I get that polyester is cheap and warm, but it sometimes causes me to break out, so I cant always wear it. :( As I'm sure it's not just me out there with this problem.

I received an item of clothing that came with pockets on the inside of the garment, but no hole to put your hands in the pockets. I said I would like to return the item for store credit and instead they said they would send me a new one free of charge, even tho I didn't want it.
I received a different shirt from my order instead as the replacement. Not what was supposed to be replaced. So I gave up. Now I have a jacket with no pockets, that I dont like, and 2 hot girl summer shirts haha.

Reason I chose this business:

I needed some thigh high socks for an outfit, and ChicMe had them. So then I added more items, that I liked to get free shipping and some great coupons.

Reason I chose this product:

Like I said, the products are cute and most seem to be for an occasion. ChicMe's stuff is unique. You're sure to not match anyone else and be cute as well.

Service
Quality
Thumbnail of user michelley867
1 review
3 helpful votes
September 27th, 2023
Verified purchase

Absolutely NO support received when I recently enquired into a delivery that went missing. Customer Service pushed responsibility back to me and said order was delivered- up to you to track it down. When I asked THREE times for info relating to products purchased on the order that went missing: Response 1). Your delivery is on its way. Be patient. 2). Your order has been expedited. 3). Check yr profile to identify items. Absolutely NO help offerred to their Customer AT ALL! Hopeless!

Your Customer Service Staff need serious training on how to look after your LONG term customers.

Reason I chose this business:

Previous customer. MANY purchases. Will think twice about using Chic Me again.

Reason I chose this product:

I liked the items. I guess I’ll never know what they were like in real life. Hopeless support service from your staff! Hopeless!

Service
Quality
Thumbnail of user presciouss1
2 reviews
0 helpful votes
May 28th, 2023
Verified purchase

Was skeptical at first because it took a little bit of time to receive but I understood due to the demographics. Kept me informed and arrived without a problem. Thank you

Basic

Reason I chose this business:

Love how the clothing looked and variety available.

Reason I chose this product:

The colors and style.

Service
Quality
Thumbnail of user ragano
1 review
0 helpful votes
May 5th, 2023
Verified purchase

All items fit great. The website is a little odd and harder to use, but I love everything I ordered!

Reason I chose this product:

I liked the

Quality
Thumbnail of user rhiannonb46
1 review
0 helpful votes
November 18th, 2023
Verified purchase

Good quality. Just as pictured. Comfortable. I ordered the 39 and they fit perfectly. I'm an AUS size 8 to 9 depending on brand. The tie up part where the zipper is fits just perfectly - i'd recommend going up a size if you have thicker calves as I'm fairly small and they only just do up.
Delivery came sooner than expected which was great!

Reason I chose this business:

Shipping time was shorter than anywhere else that sells the same item.

Reason I chose this product:

Cos they’re cool.

Quality
Thumbnail of user kimberlyv842
1 review
7 helpful votes
April 12th, 2023
Verified purchase

I like the different styles on the site. They are very fashionable. Shipping takes a little longer than I appreciate and some of the prices are a little high but they offer lots of coupons and discounts. I have since ordered several more items after buying my shoes and I am waiting for those to come in the mail. Overall I am pleased with the shoes I ordered. I really love them and they are very eye catching.

Reason I chose this business:

The styles are unique and I love unique clothes and shoes.

Reason I chose this product:

The unique styles and you cannot find these anywhere else I have looked.

Quality
Thumbnail of user karenao
1 review
6 helpful votes
April 30th, 2021
Verified purchase
• Updated review

It's easy to check out hopefully the fit right. I have received them and I'm impressed by the material but it just didn't do anything to my body that made me feel they were worth the amount charged. They're still super cute and comfy. But they're something I could spend ten bucks on at a different store or site.

Reason I chose this business:

I chose this website because I followed a friends advice on where to order these specific type of leggings. The “TikTok” leggings and I was disappointed. I guess you shouldn’t believe the hype about leggings on social medial. Haha.

Reason I chose this product:

I chose this website because I followed a friends advice on where to order these specific type of leggings. The “TikTok” leggings and I was disappointed. I guess you shouldn’t believe the hype about leggings on social medial. Haha.

Quality
It's easy to check out hopefully the fit right
April 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

For the yoga pants

Thumbnail of user marav16
1 review
0 helpful votes
December 27th, 2022
Verified purchase

He comprado 2 veces, 3 prendas en total. Una me gustó mucho, otra no me gustó, y otra regular. Pero no sabía que las devoluciones no eran gratuitas si no te gustaba la prenda o quieres otra talla. Si lo llego a saber antes no hubiera comprado. Por este mismo motivo, no volveré a comprar. Por lo demas, está todo bien, pero comprando por inet es imprescindible que las devoluciones sean gratuitas como en otras paginas similares como Shein, por ejemplo.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user kirstyl39
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Loved my dress. A little short but, I'm tall so this is normal. Delivery was quite long - 9 days!
Material & size good.
Got lots of compliments

Reason I chose this business:

Advert came on face book

Reason I chose this product:

Liked it on the model & ideal for Xmas party

Quality
Thumbnail of user christinap365
1 review
2 helpful votes
April 2nd, 2021
Verified purchase
• Updated review

Actually I was very satisfied of the service! Far everything good! Was apprehensive on ordering because I thought they would take the money and run but they did not! Very happy about that made me very comfortable with the transaction! Pretty fast delivery and I liked that they kept you aboard when and where the product would arrive! I feel I can trust you!
Thank you!

Reason I chose this business:

Because I liked the product. They were reasonable in price! And after reading reviews!

Reason I chose this product:

Because I like Bling!

Quality
So far everything good!
March 11th, 2021
Verified site experience
• Previous review

So far everything good! We will see when I get them,

Reason I chose this business:

They were reasonable in price!

Thumbnail of user pennyw334
2 reviews
0 helpful votes
February 21st, 2024
Verified purchase

I placed two orders. All the clothes were too big so I asked to get an exchange for a smaller size. I was denied. Not realizing i missed the return request time by 4 days. They were unwilling to make a one time exception to keep a customer. The second order I made the deadline but they refused to make an exchange or a refund instead they offered me a 10% refund and I could keep the items. This is unacceptable! Now I'm stuck with $150 worth of clothes that I cannot wear. Don't order from them.

Very Unaccommodating

Reason I chose this business:

Cute stuff and cost effective..

Reason I chose this product:

Items that fit my style

Service
Quality
Thumbnail of user annm2177
1 review
0 helpful votes
December 2nd, 2022
Verified purchase

Very happy with quality of clothes. Fits lovely. Only thing I would say is delivery time longer than I expected.

Reason I chose this business:

Wanted to try somewhere different

Reason I chose this product:

Different to what you can get on high Street.

Quality
Thumbnail of user cindyb1741
1 review
0 helpful votes
August 18th, 2023
Verified purchase

I had quite a delay from product being out of stock and got my order in 2 packages from 2 different companies. Royal Mail delivered one perfectly and Evri delivered the other and just threw it over my fence into a lid of water in the bad weather too so when I got it I had to wash all the items as they were literally flooded! Evri has delivered other products this way and I now refuse to order from anyone who uses them as a delivery service. Not because I don't like the company but because I am sick of paying for a product that gets ruined by them

I had a delay on product due to being out of stock

Reason I chose this business:

I really like the variety of products but it can be hit and miss sometimes

Reason I chose this product:

They look really good

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user jor309
1 review
0 helpful votes
March 5th, 2024
Verified purchase
• Updated review

Split delivery took 5 weeks to arrive to the UK. Communication with Customer Services was initially difficult and unhelpful but eventually after a lot of chasing, got a status update.

Online tracker didn't work properly.

Sizing not consistent across clothing and some fabrics feel really cheap and stiff.

I'm unlikely to order from ChicMe again.

Initially slow to respond and didn’t provide answers to my questions. I kept chasing and eventually received a status update

Reason I chose this business:

Id seen a clothing product on Facebook

Reason I chose this product:

Very pretty

Service
Quality
Quick and easy
January 30th, 2024
Verified site experience
• Previous review
Thumbnail of user wendyb1365
1 review
0 helpful votes
August 10th, 2023
Verified purchase

Would recommend, good quality of stuff. Does take a while to arrive so make sure you order in plenty of time

Reason I chose this business:

Good quality of stuff

Reason I chose this product:

Got a wedding

Quality

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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.

Company Representative

Thumbnail of user chengc1
ChicME O.
Typically responds within 2 days

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