• ChicMe

ChicMe

Overview

ChicMe has a rating of 3.27 stars from 45,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicMe most frequently mention good quality, long time, and fast delivery. ChicMe ranks 1st among Discount Shopping sites.

  • Value
    5753
  • Quality
    43360

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 49.8%
Positive
2,813
Neutral
702
Negative
2,138

Instant Feedback

233,590 reviews

848
See all photos

What reviewers want you to know

Positive highlights

  • I always enjoy the shopping experience on this site and will definitely continue to do so.
  • They need to improve on the time frame of delivery.

Critical highlights

  • This company is a mockery of customer service and should be shut down.
  • At this point they said sorry now you're passed your 14 day return policy!
How would you rate ChicMe?
Top Positive Review

“Nothing like image”

Wendy J.
3/27/24

Ordered a coat/jacket after seeing it on Facebook, when it arrived it is different to images advertised, coat very much sorter on me than the model and I'm average size in height so model must be very petite. The other issue is the hood does not stay up on its own, could do with tiers or a fastening to keep up and secure. Other than that I guess you get what you pay for.

Top Critical Review

“Poor customer return policy”

Julie S.
4/17/24

Ordered 2 items, took approx 6 weeks to arrive. No communication at all I had to chase. They arrived one was ok a dress didn't fit. Problems trying to return they came back offering 50% off and I didn't need to return. Why would I want to keep something that doesn't fit. Despite me asking numerous times to return I just kept being offered a discount. Eventually they accepted but charged me £5 postage for a small parcel posted to an English address

Reviews (45,397)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (2361) shopping experience (3363) return policy (475) return items (406) return label (189) time frame (170) time shopping (1204) quality clothes (578)
Thumbnail of user mariep872
1 review
0 helpful votes
October 5th, 2023
Verified purchase
• Updated review

I have ordered from this site several times and I have yet to return anything. I get compliments every time I go out in a Shein outfit. Perfect for the high school teenager because so affordable and the products are stylish. The other thing I love is that you're able to put your measurement into the site and it will tell you exactly what size will fit you best.

Reason I chose this business:

The prices and the products.

Reason I chose this product:

They looked great on the models so I knew they would look great on me.

Quality
Happy customer
April 5th, 2023
Verified purchase
• Previous review

It took longer than expected for delivery but great products.

Reason I chose this product:

Want something cute that doesn't break the bank.

Quality
Thumbnail of user kandicer2
1 review
30 helpful votes
February 26th, 2021
Verified purchase

I recommend this retailer, the pajama set I got was exactly as described and high quality for a good price. Shipping does take a few weeks if you live in the United States but it was still faster than other things I've ordered coming from China. It was presented well in a Chic Me branded thick zip bag and had a boutique tag attached. The pearl and heart applique are perfect and I love the grey leopard print! I would buy from this shop again!

Reason I chose this business:

Work related purchase!

Reason I chose this product:

I'm always home and needed pajamas, I love leopard print and hearts so I thought these were cute!

Value
Shipping
Quality
Thumbnail of user sharyls2
2 reviews
0 helpful votes
February 10th, 2024
Verified purchase

I have bought several items from this shop. They arrived in a good time frame. Simple to shop and cute clothes

Reason I chose this business:

Style of clothing

Quality
Thumbnail of user maggied155
1 review
4 helpful votes
April 28th, 2023
Verified purchase

The Turquoise choker was disappointing, using plastic instead of Hemp or thin leather. The plastic on hot days feels icky! The shirts are so pretty and everyone can see I'm blessed! The sneakers where a perfect surprise for my sister, she's Always wanted a pair of Ruby Slippers! She wears them almost everyday! Thank you for helping me make her happy

Reason I chose this business:

Advertisement

Reason I chose this product:

I liked them!

Quality
Thumbnail of user tiffanyc282
1 review
21 helpful votes
August 14th, 2020
Verified purchase
• Updated review

Easy, I read items run big on some reviews so I went with small for all of my items. They are very fitting, medium probably would have fit more comfortably. One outfit I gave to my daughter. I'm 5'2 and weigh 132lbs. I'm between a 2 and 4 which makes it difficult most ranges are from 0-2 and 4-6. So when I order the 4-6 items tend to be a bit too big on me. I either need to gain more weight or lose a little lol overall I really like the print, colors, material.

Reason I chose this business:

Clothing Options - unique, I like the prints and color options

Reason I chose this product:

Colors, style

Value
Shipping
Quality
Easy
July 12th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Clothing Options

Thumbnail of user julies3364
1 review
0 helpful votes
April 17th, 2024
Verified purchase

Ordered 2 items, took approx 6 weeks to arrive. No communication at all I had to chase.

They arrived one was ok a dress didn't fit. Problems trying to return they came back offering 50% off and I didn't need to return. Why would I want to keep something that doesn't fit. Despite me asking numerous times to return I just kept being offered a discount. Eventually they accepted but charged me £5 postage for a small parcel posted to an English address

Just kept offering discount which I did not want then ignored my messages

Reason I chose this product:

Like the look

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user trishb149
1 review
0 helpful votes
November 29th, 2022
Verified purchase

Easy to order, great stuff. Nice on. Was happy with everything. I expected something different but was cool either way.

Reason I chose this business:

Price was great and cool looking things to wear. Truly like the variety that fits anyone looking for great styles

Reason I chose this product:

Advertisement showed a nice variety of styles for a great price.

Quality
Thumbnail of user karlr135
2 reviews
2 helpful votes
March 26th, 2022
Verified purchase
• Updated review

Site easy to navigate and use. Delivery took about a month which sucked but is expected coming from over seas. The sizing chart is misleading, I do not believe they are standard US sizes but rather chinese size chart meaning everything runs small. Ended up getting 2 shirts that don't fit bc of the misleading size chart. Luckily I ordered my wife outfit in an XL or my entire order would of been to small

Shirst were to small. Customer service offered credit and addressed the situation promptly.

Reason I chose this business:

Prices are good and they have cute clothing.

Reason I chose this product:

Wife liked the outfit, I loved the shirts.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Easy to navigate
January 19th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price is good, really hope everything fits as advertised

Thumbnail of user wendyj479
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Ordered a coat/jacket after seeing it on Facebook, when it arrived it is different to images advertised, coat very much sorter on me than the model and I'm average size in height so model must be very petite. The other issue is the hood does not stay up on its own, could do with tiers or a fastening to keep up and secure. Other than that I guess you get what you pay for.

Reason I chose this business:

Only because I seen the item on Facebook

Reason I chose this product:

Because I seen it on Facebook

Quality
Thumbnail of user michelley867
1 review
3 helpful votes
September 27th, 2023
Verified purchase

Absolutely NO support received when I recently enquired into a delivery that went missing. Customer Service pushed responsibility back to me and said order was delivered- up to you to track it down. When I asked THREE times for info relating to products purchased on the order that went missing: Response 1). Your delivery is on its way. Be patient. 2). Your order has been expedited. 3). Check yr profile to identify items. Absolutely NO help offerred to their Customer AT ALL! Hopeless!

Your Customer Service Staff need serious training on how to look after your LONG term customers.

Reason I chose this business:

Previous customer. MANY purchases. Will think twice about using Chic Me again.

Reason I chose this product:

I liked the items. I guess I’ll never know what they were like in real life. Hopeless support service from your staff! Hopeless!

Service
Quality
Thumbnail of user joa678
1 review
0 helpful votes
July 13th, 2022
Verified purchase

Easy shop, reasonably fast delivery. Although Sequins are falling off without even wearing the dress. However overall great shopping experience.

Quality
Thumbnail of user jessicar2293
1 review
3 helpful votes
October 23rd, 2022
Verified purchase

My experience was pleasant. I wasn't bombarded with " you left these in your cart" I was able to take a good week to make up my mind without hassle. The clothes are very cute. The only reason its not 5 stars, is because I wish they would use some other fabrics. I get that polyester is cheap and warm, but it sometimes causes me to break out, so I cant always wear it. :( As I'm sure it's not just me out there with this problem.

I received an item of clothing that came with pockets on the inside of the garment, but no hole to put your hands in the pockets. I said I would like to return the item for store credit and instead they said they would send me a new one free of charge, even tho I didn't want it.
I received a different shirt from my order instead as the replacement. Not what was supposed to be replaced. So I gave up. Now I have a jacket with no pockets, that I dont like, and 2 hot girl summer shirts haha.

Reason I chose this business:

I needed some thigh high socks for an outfit, and ChicMe had them. So then I added more items, that I liked to get free shipping and some great coupons.

Reason I chose this product:

Like I said, the products are cute and most seem to be for an occasion. ChicMe's stuff is unique. You're sure to not match anyone else and be cute as well.

Service
Quality
Thumbnail of user presciouss1
2 reviews
0 helpful votes
May 28th, 2023
Verified purchase

Was skeptical at first because it took a little bit of time to receive but I understood due to the demographics. Kept me informed and arrived without a problem. Thank you

Basic

Reason I chose this business:

Love how the clothing looked and variety available.

Reason I chose this product:

The colors and style.

Service
Quality
Thumbnail of user rhiannonb46
1 review
0 helpful votes
November 18th, 2023
Verified purchase

Good quality. Just as pictured. Comfortable. I ordered the 39 and they fit perfectly. I'm an AUS size 8 to 9 depending on brand. The tie up part where the zipper is fits just perfectly - i'd recommend going up a size if you have thicker calves as I'm fairly small and they only just do up.
Delivery came sooner than expected which was great!

Reason I chose this business:

Shipping time was shorter than anywhere else that sells the same item.

Reason I chose this product:

Cos they’re cool.

Quality
Thumbnail of user kimberlyv842
1 review
7 helpful votes
April 12th, 2023
Verified purchase

I like the different styles on the site. They are very fashionable. Shipping takes a little longer than I appreciate and some of the prices are a little high but they offer lots of coupons and discounts. I have since ordered several more items after buying my shoes and I am waiting for those to come in the mail. Overall I am pleased with the shoes I ordered. I really love them and they are very eye catching.

Reason I chose this business:

The styles are unique and I love unique clothes and shoes.

Reason I chose this product:

The unique styles and you cannot find these anywhere else I have looked.

Quality
Thumbnail of user ragano
1 review
0 helpful votes
May 5th, 2023
Verified purchase

All items fit great. The website is a little odd and harder to use, but I love everything I ordered!

Reason I chose this product:

I liked the

Quality
Thumbnail of user kirstyl39
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Loved my dress. A little short but, I'm tall so this is normal. Delivery was quite long - 9 days!
Material & size good.
Got lots of compliments

Reason I chose this business:

Advert came on face book

Reason I chose this product:

Liked it on the model & ideal for Xmas party

Quality
Thumbnail of user karenao
1 review
6 helpful votes
April 30th, 2021
Verified purchase
• Updated review

It's easy to check out hopefully the fit right. I have received them and I'm impressed by the material but it just didn't do anything to my body that made me feel they were worth the amount charged. They're still super cute and comfy. But they're something I could spend ten bucks on at a different store or site.

Reason I chose this business:

I chose this website because I followed a friends advice on where to order these specific type of leggings. The “TikTok” leggings and I was disappointed. I guess you shouldn’t believe the hype about leggings on social medial. Haha.

Reason I chose this product:

I chose this website because I followed a friends advice on where to order these specific type of leggings. The “TikTok” leggings and I was disappointed. I guess you shouldn’t believe the hype about leggings on social medial. Haha.

Quality
It's easy to check out hopefully the fit right
April 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

For the yoga pants

Thumbnail of user marav16
1 review
0 helpful votes
December 27th, 2022
Verified purchase

He comprado 2 veces, 3 prendas en total. Una me gustó mucho, otra no me gustó, y otra regular. Pero no sabía que las devoluciones no eran gratuitas si no te gustaba la prenda o quieres otra talla. Si lo llego a saber antes no hubiera comprado. Por este mismo motivo, no volveré a comprar. Por lo demas, está todo bien, pero comprando por inet es imprescindible que las devoluciones sean gratuitas como en otras paginas similares como Shein, por ejemplo.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user rachelh1338
1 review
0 helpful votes
January 1st, 2024

Ordered several long sleeve shirts and sweaters only 1 fit the others were too large in the sleeve cuffs and to tight in the waist.
The return process is horrible they continually haggled trying to get me to keep over a 100$s worth of clothing I could not wear and offered me coupons off next order, then offered me 30% if my money to keep the non useful items and I'm still waiting and demanding an address to return items I received over a week ago that don't fit!
Won't order from here again!

Products used:
1 out of 6 items which was a bra

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Quality
Thumbnail of user annm2177
1 review
0 helpful votes
December 2nd, 2022
Verified purchase

Very happy with quality of clothes. Fits lovely. Only thing I would say is delivery time longer than I expected.

Reason I chose this business:

Wanted to try somewhere different

Reason I chose this product:

Different to what you can get on high Street.

Quality
Thumbnail of user christinap365
1 review
2 helpful votes
April 2nd, 2021
Verified purchase
• Updated review

Actually I was very satisfied of the service! Far everything good! Was apprehensive on ordering because I thought they would take the money and run but they did not! Very happy about that made me very comfortable with the transaction! Pretty fast delivery and I liked that they kept you aboard when and where the product would arrive! I feel I can trust you!
Thank you!

Reason I chose this business:

Because I liked the product. They were reasonable in price! And after reading reviews!

Reason I chose this product:

Because I like Bling!

Quality
So far everything good!
March 11th, 2021
Verified site experience
• Previous review

So far everything good! We will see when I get them,

Reason I chose this business:

They were reasonable in price!

Thumbnail of user suzanned365
1 review
0 helpful votes
December 11th, 2021
Verified purchase

I was a little apprehensive buying clothes online. When you are not sure of quality, sizing and honestly fearing that I may not even get my order. I was really happy to receive my order within a few weeks. I was pleasantly surprised that each item was a good quality, (mostly) looked like their picture and the best part, they all fit.

I emailed to see how to leave a review and I received a response.

Reason I chose this business:

Some of your clothes are more unique looking. I don't want to wear the same thing everyone else is, only in a different colour.

Service
Quality
Thumbnail of user tonyb1303
1 review
0 helpful votes
January 4th, 2023
Verified purchase

Yet again you've come through with another beautiful product that my wife loves.
Thank you very much, she loved it,

Reason I chose this business:

The huge variety you have.

Reason I chose this product:

I didn't lol. My Wife did.

Quality
Thumbnail of user dianal665
2 reviews
0 helpful votes
May 12th, 2023
Verified purchase

Experience was easy and user friendly. This review does not need 50 characters. Mine was fine with what I said!

Reason I chose this business:

I liked the items that were shown on FB.

Reason I chose this product:

I needed new outfits for vacation.

Quality

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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.

Company Representative

Thumbnail of user chengc1
ChicME O.
Typically responds within 4 days

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