This website seems to be closed. Find similar businesses
  • Chicmarket

Chicmarket

Overview

Chicmarket has a rating of 4.24 stars from 530 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chicmarket most frequently mention customer service, good quality, and great price. Chicmarket ranks 114th among Discount Jewelry sites.

  • Value
    9
  • Shipping
    9
  • Quality
    9

Proactively asks for customer feedback

See all photos

What reviewers want you to know

Positive highlights

  • Just call customer service and a friendly customer service representative will gladly take care of it.

Critical highlights

No critical highlights yet

How would you rate Chicmarket?
Top Positive Review

“Awesome!”

M C.
1/19/17

I was nervous to do business with this company after reading all the reviews, but everything has been great. I received my items in about 5 days, which is standard shipping if you ask me. Yes, I did receive the wrong items, but one very similar but a little bit nicer than what I ordered so I decided to keep it. The other was the wrong color. Within 2 days of notifying customer service, they shipped out the correct pair and said I could keep the original pair for my troubles. I WILL order from them again!

Top Critical Review

“CAN NOT VERIFY IF THEY ARE LEGIT OR NOT, BE AWARE IN ALL TRANSACTIONS”

DERIN E.
2/5/19

IF THEY ARE LEGIT COMPANY AS THEY PUBLISHED, HOW COME THEIR REGISTERED PHONE NUMBER UNDER: Oklahoma City, *******088 IS NOT WORKING.? MOREOVER, IF THEY ARE LOCATED IN USA HOW COME THEY DON'T TAKE AMEX. MOST OF THE FAKE LLC, AND SUCH COMPANIES ARE NOT ACCEPTING AMEX DUE TO LEGAL BATTLES THAT AFTER THE TRANSACTION, AMEX CAN GO AFTER THEM, NOT LIKE CROCK VISA-MASTER SALE.? BE AWARE CHECK YOUR DUE DILIGENCE

Reviews (530)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (46)
Thumbnail of user djw4
1 review
0 helpful votes
August 11th, 2016

The search functionality is worthless. If you don't mind wasting a lot of time scrolling through categories to look for something specific, you'll do fine.

Thumbnail of user brittanys52
1 review
23 helpful votes
June 29th, 2016

I ordered a "swarovski" ring and it looks so cheap and gawdy. It looks like it cost 50 cents and came out of a gumball machine at the grocery store. I went to leave a review on the site... And you can't! They have hundreds of "reviews" on the products pages, yet... Don't have anywhere you can leave one. Must be fake. A scam. Never buying from them again.

Thumbnail of user bobbyh21
1 review
4 helpful votes
January 12th, 2016
Verified purchase

Does not let you know when it shipps with a tracking number. Therefore you dont know what is going on without calling them and asking.

Thumbnail of user jl226
1 review
7 helpful votes
April 30th, 2017

I've ordered a few pieces of jewelry and was happy with most of what I received. But received a ring I didn't like (it was pretty in the photo but not in person) and decided I would take advantage of the 30 return policy. You have to jump through hoops to make a return and in the end, they may not accept it. Since I removed the ring from the plastic bag in arrived in, it was no longer in its original packaging. AND they can charge a restock fee! I won't order from this company again.

Thumbnail of user dianes132
1 review
2 helpful votes
December 8th, 2016

I ordered 2 pairs of shoes on Nov. 1st. One pair mailed immediately. I sent an email asking what was going on with the other 3days ago. I've gotten no answer, just an email telling me not to send anymore emails, or I could risk more delays. I need my boots for this winter, not next

Thumbnail of user mariez13
1 review
9 helpful votes
August 25th, 2016

I purchases five what was referred to as Wine Chains. They were junk and I was to return each one separately, and I had to pay for postage. I put them all in one envelope with all the numbers and so, never got a refund. Called was told each one had to be mailed separate, but they would check into it, and that was over six weeks ago and no word and no credit. Iwrote a detailed letter with the return and have the original UPS receipts.

Thumbnail of user marthas71
1 review
6 helpful votes
March 8th, 2017

I am currently experiencing a return problem with Chic Market. They will not accept returns without a return authorization number, but they have refused to provide a return authorization number for 12 days, despite multiple requests.
Martha Schilling

Thumbnail of user ellad13
1 review
6 helpful votes
February 6th, 2016
Verified purchase

Customer service number hard to find on website. Order placed on January 28th and just today only one item from my order was shipped today.
You should notify customers during their ordering process if item selected may be delayed.

Thumbnail of user marilynj7
2 reviews
2 helpful votes
March 4th, 2016
Verified purchase

Ok quality but the leggings I ordered that was size 1x is not what it appeared to be they are very thin and fragile

Thumbnail of user trisht7
1 review
11 helpful votes
March 6th, 2016

I placed an order back in Feb, ck cleared on 2/22/16, still have not received order! Very frustrsted, please update me regarding this matter.
Phone # r or C S is not working #!?
Sincerely,
TRICIA Turner

Thumbnail of user juanitas12
1 review
3 helpful votes
June 16th, 2016
Verified purchase

The necklace is beautiful.

Thumbnail of user jayneb6
1 review
3 helpful votes
April 17th, 2016

I placed an order on March 29 and have not received it as yet. I contacted them about it via email and have received no response.
I would really really love love love to place another order because I love what I see, HOWEVER, I am truly not happy and would not recommend this. Sorry.
Jayne Brown

Thumbnail of user teresab80
1 review
4 helpful votes
October 22nd, 2016
Verified purchase

My horizon the aprovel for a credit card to shop on their sight great. Seen nothing for clothes that I would wear and plus sizes I'm. Sorry but it is slim pickings for them. I'm am including shirts, pants, shoes, dresses, skirts, purses also no electronics but they have the exercises. For them but not a large range.the customers. Service people just lwonderful. Very help full. The card you get from them. Costs $7.95 a month if you don't use it that's. Fair. Sorry but it's not one of my better reviews TERESA

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

ChicMarket is your go-to shop for daily deals and big savings on brand name fashion, jewelry, and lifestyle items.

Company Representative

Thumbnail of user blakeb11
Blake B.

How do I know I can trust these reviews about Chicmarket?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Chicmarket?